Lead - Logistics and distribution

Responsibilities

Logistics Operations & Planning:

• Implement processes and controls to efficiently manage material flows (reception, put-away, kitting, shipping) while maintaining alignment between physical and system flows.
• Develop, contract, and onboard reputed service partners including carriers, 3PLs, CHAs, and freight forwarders.
• Monitor and analyse ocean freight, fuel, storage, detention, demurrage costs, and take actions to mitigate impact.
• Track budget vs. actual sales and provide periodic updates to management.
• Coordinate with site logistics, CSR, and sales teams for dispatch schedules and clearances.
• Ensure container bookings, trailer arrangements, and customs clearance for exports/imports. Support domestic vehicle placements if required.
• Address logistics issues from site reviews, identify root causes, and follow up on corrective/preventive actions.
• Track delivery times, transport costs, and operational efficiency.
• Manage customer complaints related to logistics operations (damage, pilferage, accidents), including RC/CAPA, claims settlement, and reverse logistics.
• Ensure adherence to quarantine policies and resolution of non-conformities.
• Maintain and analyze metrics (OTDIF, DOH, SLOB, delivery performance) to drive functional improvements.
• Ensure timely payments to service providers.
• Support digital transformation initiatives (TMS, WMS, Lighthouse, dashboards, RPA for export documentation) for optimal utilization.
• Participate in annual logistics and warehouse budgeting exercises.
• Conduct vendor performance evaluations quarterly and review results with partners.
• Support factory expansion and commissioning projects through cross-functional collaboration.
• Review, redesign, and simplify standard operating procedures as per evolving business needs.
• Support network optimization studies and build logistics/warehousing models to reduce costs, lead times, and improve service.
• Contribute to carbon emission reduction initiatives for sustainability.
• SAP knowledge is preferred.

People Development:

• Drive a performance-oriented culture by monitoring KPIs, reviewing performance, and providing feedback.
• Mentor and develop team members, providing exposure and growth opportunities for higher roles.
• Set annual objectives and targets, support and coach the team to achieve them, conduct appraisals, and recognize performance.
• Participate in HR initiatives to enhance employee engagement and motivation.
• Undertake additional projects or responsibilities as assigned.