Job
Description
As a Configuration Lead at UST, you will play a crucial role in supporting and leading client product implementations to ensure on-time, high-quality, and compliant delivery. You will mentor the configuration team, ensure process adherence, and act as a bridge between technical and business teams to deliver successful client outcomes. **Key Responsibilities:** - Lead the end-to-end configuration and implementation of healthcare administration products. - Drive product implementation plans to ensure delivery within defined timelines, budgets, and SLAs. - Guide and mentor Configuration Analysts and Engineers, ensuring adherence to best practices. - Design and configure Core Admin systems for Claims and Clinical Operations. - Plan and run Agile configuration sprints, including backlog grooming, sprint planning, and demos. - Conduct configuration reviews to ensure compliance with standards and design principles. - Manage promotion of configuration through all environments; maintain the gold environment with timely backups. - Coordinate with Integration, Conversion, and Testing teams for smooth execution across functions. - Provide regular status updates, identify risks, and propose mitigation strategies. - Participate in client demos, representing configuration deliverables and resolving implementation issues. - Collaborate with internal and external stakeholders to enhance product functionality and user adoption. **Measures of Success:** - 100% on-time and high-quality implementation per client requirements. - Strong client satisfaction and minimal grievances or escalations. - Adherence to configuration standards, coding best practices, and documentation quality. - Achievement of personal and team OKRs (Objectives & Key Results). - Successful utilization of implemented product features by end users. **Mandatory Skills:** - 5-8 years of experience in Healthcare Product Implementation or Configuration Leadership roles. - Hands-on expertise in configuration, product setup, and deployment within healthcare products. - Proficiency in Agile methodologies and experience running configuration sprints. - Deep understanding of Claims processing, Member/Provider data, and Clinical Operations. - Exposure to DevOps practices, CI/CD pipelines, and configuration promotion processes. - Familiarity with cloud environments (AWS / Azure / Google Cloud). - Experience with Quality Automation, containerization (Docker/Kubernetes), and build/deploy tools. - Excellent communication, leadership, and stakeholder management skills. **Preferred Skills:** - Exposure to Healthcare integrations, EDI transactions, and workflow automation. - Working knowledge of JIRA, Confluence, or other Agile project management tools. - Proven experience in client-facing consulting or implementation delivery roles. - Strong analytical, troubleshooting, and problem-solving capabilities. - Ability to mentor and inspire high-performing configuration teams. **Educational Qualification:** - Bachelor's degree in Computer Science, Information Technology, or a relevant technical field. - Certifications in Healthcare Administration Systems or Agile/DevOps are an added advantage. At UST, a global digital transformation solutions provider, we work hand in hand with the world's leading companies to drive real impact through transformation. With over 20 years of experience, we embed innovation and agility into our clients' organizations, touching billions of lives in the process. Join our team of over 30,000 employees in 30 countries and build for boundless impact. As a Configuration Lead at UST, you will play a crucial role in supporting and leading client product implementations to ensure on-time, high-quality, and compliant delivery. You will mentor the configuration team, ensure process adherence, and act as a bridge between technical and business teams to deliver successful client outcomes. **Key Responsibilities:** - Lead the end-to-end configuration and implementation of healthcare administration products. - Drive product implementation plans to ensure delivery within defined timelines, budgets, and SLAs. - Guide and mentor Configuration Analysts and Engineers, ensuring adherence to best practices. - Design and configure Core Admin systems for Claims and Clinical Operations. - Plan and run Agile configuration sprints, including backlog grooming, sprint planning, and demos. - Conduct configuration reviews to ensure compliance with standards and design principles. - Manage promotion of configuration through all environments; maintain the gold environment with timely backups. - Coordinate with Integration, Conversion, and Testing teams for smooth execution across functions. - Provide regular status updates, identify risks, and propose mitigation strategies. - Participate in client demos, representing configuration deliverables and resolving implementation issues. - Collaborate with internal and external stakeholders to enhance product functionality and user a
