Lead- HR Delivery

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact on the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner with us in this mission, we are looking for a talented Lead - HR Delivery India SAHI. As the HR Delivery lead, you will be responsible for developing, managing, and executing the successful delivery of HR services across the organization. Your responsibilities will include: - Setting up and building HR Delivery processes in alignment with the business plan, especially for PAN India front-line sales operations. - Developing, implementing, and maintaining HR policies and procedures that comply with local labor laws and regulations. - Collaborating actively with Group HR COEs to implement best-in-class Group HR practices in the India Business. - Leading and completing HR audits as required by the company and local regulations. - Designing and managing scalable and effective onboarding processes. - Administering benefits programs and ensuring data sanctity in the workday system. - Overseeing offboarding processes and collaborating closely with Distribution and Finance teams. - Maintaining employee data in the myHR system and streamlining the system to effectively implement processes. - Ensuring data integrity and confidentiality. - Aligning with cross-functional key stakeholders in areas like Product, Technology, and Operations. - Overseeing and managing the HR operations aspects and fostering a collaborative team environment. You could be the right candidate for this role if you have: - A Bachelor's Degree, with a Master's degree preferred. - Minimum of 7 years of HR delivery and process oversight experience, with people management experience being a plus. - A proven track record of successfully designing, managing, and scaling HR processes with a continuous improvement mindset. - Understanding of compliance and labor law frameworks. - Proficiency in using HR tech software, Gen AI skills, and Prompt engineering would be a plus. - Display high levels of integrity, professionalism, and confidentiality. - Always open to embracing change and can manage it effectively. This role would be suitable for you if you: - Thrive in environments that celebrate co-creation and collaboration. - Have strong subject matter knowledge and have built best-in-class processes from scratch. - Are passionate about leveraging digital tools to transform employee experience. - Like working in a culture where transparency and teamwork are valued. - Are open to change and can manage it effectively. Location: Mumbai. May require pan India travel in the future as required.,