Work from Office
Full Time
As an LRM, you will be the first point of contact for potential solar customers, ensuring they move smoothly from interest to action. Your role focuses on: - Lead Management: Contact verified leads via phone/WhatsApp to confirm interest and schedule meetings with Solar Consultants (SCs). Scheduling: Coordinate with SCs to confirm availability and set meeting slots, aiming for 4 meetings per SC daily. CRM Updates: Record customer details and dispositions (e.g., Hot Lead, “Rescheduled”) accurately in the CRM system. Follow-Ups: Call customers post-meeting to confirm attendance and gather feedback, ensuring satisfaction. Query Handling: Address customer questions on solar benefits, pricing, or subsidies with clarity and confidence. Target Achievement: Meet conversion goals: 80% leads to scheduled meetings (C1), 85% scheduled to completed meetings (C2). Issue Reporting: Flag challenges (e.g., SC no-shows, customer cancellations) to Team Leaders for quick resolution. If Intrested Share CV's to 7731820889
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