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Lead End User Computing (EUC) Engineer

5 years

0 Lacs

chennai tamil nadu india

Posted:1 month ago| Platform: Linkedin logo

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Skills Required

technology engineering automation provisioning patching packaging deployment support design azure management optimization resolve patch imaging mdm configuration compliance troubleshooting scripting powershell certifications communication documentation

Work Mode

On-site

Job Type

Full Time

Job Description

Role Description

Job Summary:

As a member of the

End User Technology Desktop Engineering Team

, you will be responsible for the administration, automation, and ongoing delivery of a modern, secure, and efficient Windows desktop environment. This includes automated desktop provisioning, monthly patching, application packaging and deployment through Microsoft Intune, and Tier 3 desktop support. You will also play a key role in medium to large-scale enterprise projects, providing both hands-on technical support and strategic guidance.

Key Responsibilities

  • Design, implement, and maintain automation solutions for:
    • Desktop builds (Autopilot/Intune)
    • Application packaging and deployment (Win32Apps)
    • Monthly and zero-day patching (Microsoft Autopatch and vendor solutions)
    • Azure Virtual Desktop (AVD) management and optimization
  • Build and maintain automated processes for deploying Windows 10/11 desktops
  • Troubleshoot and resolve complex Tier 3 desktop issues
  • Manage application deployment and patch updates using Microsoft Intune
  • Work with Autopilot for provisioning and imaging end-user devices
  • Manage and maintain Azure Virtual Desktop (AVD) environments
  • Collaborate with vendors (e.g., Microsoft) to resolve escalated issues
  • Document technical processes and participate in continuous improvement initiatives
  • Operate within ITSM ticketing systems to track, manage, and resolve incidents
  • Leverage Group Policy, Microsoft Entra (Azure AD), and MDM solutions for device configuration and compliance

Required Skills

  • Windows patch management (Windows 10/11)
  • Microsoft Intune (application packaging, Win32Apps, device management)
  • Azure Virtual Desktop (AVD) – deployment, automation, support
  • Autopilot for device provisioning
  • Troubleshooting Windows-based end-user devices
  • Scripting and automation (PowerShell preferred)

Qualifications And Experience

  • Bachelor’s degree in IT, Computer Science, or a related field—or equivalent professional experience
  • Minimum 5 years of hands-on IT experience in a desktop engineering or systems administration role
  • Proven expertise in:
    • Microsoft Intune
    • Windows patch management, including Microsoft Autopatch
    • Win32App packaging and deployment
    • Autopilot and automated provisioning
    • Azure Virtual Desktop (AVD)
  • Familiarity with Entra ID, Group Policy, and MDM solutions is a strong plus
  • Industry certifications (Microsoft, CompTIA, etc.) are desirable
  • Strong analytical, troubleshooting, and communication skills

Soft Skills

  • Proactive and solution-oriented mindset
  • Strong documentation and process improvement skills
  • Ability to work independently and within a team environment
  • Comfortable collaborating with cross-functional teams and vendors

Skills

windows patches,microsoft intunes,Azure virtual desktops

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