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Description
Role Description We are seeking a Senior End User Computing (EUC) Engineer with expertise in Citrix, Azure Virtual Desktop (AVD), SCCM/MECM, Intune, Ivanti AppSense, PowerShell, Entra ID, Defender, and other EUC technologies. The ideal candidate will be responsible for designing, implementing, and supporting end-user computing solutions that enhance performance, security, and user experience. Key Responsibilities Design, deploy, and manage Citrix Virtual Apps & Desktops (DaaS, XenApp, NetScaler, StoreFront, Director) for enterprise environments. A good working knowledge of Offloads for Teams and other applications including Cloud9 Turret solutions, utilizing HDX Plus and Slimcore. Configure and manage Azure AVD, Windows 365 (W365), and Azure Virtual Machines (VMs) for cloud-based EUC solutions. Administer SCCM/MECM, Intune, and Ivanti AppSense for software deployment, application control, patching, and device management. Implement and optimize Entra ID (formerly Azure AD), Microsoft Defender, and Active Directory (AD) for identity and security management. Develop and maintain OS Deployment (OSD) automation for endpoint provisioning and management utilizing both SCCM/MECM and Intune along with customized Powershell scripts using json files for configuration.. Utilize PowerShell scripting to automate EUC-related tasks and improve efficiency. Collaborate with cross-functional teams to ensure seamless integration of EUC solutions. Monitor and troubleshoot EUC-related performance, availability, and security issues utilizing custom scripts as well as Systrack for proactive troubleshooting. Stay updated with emerging EUC technologies and recommend best practices. Provide Level 3 support for escalated EUC incidents and service requests. Qualifications & Experience 7+ years of experience in End User Computing with expertise in Citrix, Azure AVD, SCCM/MECM, Intune, and Active Directory. Strong knowledge of Citrix DaaS, XenApp, NetScaler, StoreFront, Director, and Virtual Desktop solutions. Hands-on experience with Azure Virtual Machines (VMs), Windows 365 (W365), and Entra ID. Proficiency in PowerShell scripting for automation and troubleshooting. Experience with Microsoft Defender, security policies, and endpoint protection. Strong background in OS deployment (OSD), image management, and application packaging. Ability to troubleshoot complex EUC environments and resolve escalated technical issues. Excellent communication and documentation skills for stakeholder collaboration. Industry certifications such as Citrix CCA-V/CCE-V, Microsoft Certified: Azure Administrator, Intune Specialist, or similar are preferred. Skills Microsoft Intune,Citrix,Sccm Show more Show less
