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Allianz Technology
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Lead Consultant_730

Lead Consultant_730

Allianz Technology

3 years

0 Lacs

Pune Maharashtra India

Posted:2 weeks ago| Platform:

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Skills Required

opentext support configuration integration maintenance sap successfactors management deployment troubleshooting analyze resolve compliance security training documentation collaboration data content server middleware certifications ai

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a skilled

OpenText Technical Support & Configuration Specialist

to support the implementation, integration, and ongoing maintenance of OpenText within our HR IT landscape, including SAP SuccessFactors and SAP HCM. The ideal candidate will have expertise in OpenText solutions, experience in HR document management, and the ability to troubleshoot and configure the system to ensure seamless operation.

Key Responsibilities:

Implementation & Integration: Support the deployment of OpenText for HR document management, integrating it with SAP SuccessFactors and SAP HCM.
System Configuration: Configure OpenText solutions to meet business needs, including workflows, metadata, permissions, and document lifecycle management.
Technical Support & Troubleshooting: Provide 2nd and 3rd-level support, analyze issues, and work with vendors or internal teams to resolve technical problems.
Maintenance & Upgrades: Manage system updates, patches, and enhancements, ensuring compliance with IT security and regulatory requirements.
User Training & Documentation: Develop training materials and support end-users by addressing technical queries and best practices.
Collaboration: Work closely with HR IT teams, business stakeholders, and external vendors to ensure optimal system performance and continuous improvement.
Compliance & Security: Ensure data security, access control, and compliance with GDPR and other relevant regulations.

Required Qualifications:

Experience: 3+ years of experience in OpenText implementation, configuration, and support.
Technical Expertise: Hands-on experience with OpenText Content Server, Extended ECM, or similar OpenText modules.
HR Systems Knowledge: Understanding of SAP SuccessFactors, SAP HCM, and their document management integration.
SAP Integration: Experience with APIs, Boomi, SAP CPI, or other middleware solutions is a plus.
Troubleshooting & Support: Strong analytical and problem-solving skills for resolving system issues.
Language Skills: Proficiency in English (German is a plus).

Preferred Qualifications:

Certifications in OpenText or SAP-related technologies.
Experience with cloud-based document management systems.
Understanding of HR business processes and compliance requirements.
Having a basic understanding or exposure to AI tools would be a plus.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.Great to have you on board. Let's care for tomorrow.

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