Lead Business Analyst

• Serves as a primary liaison and facilitates working sessions between internal and/or external customers and Information Technology Teams (IT), to define of business requirements for systems fixes and enhancements of mid to high-tier complexity needed to meet customer and operation objectives.
• Ability to learn and perform configurations for Maven Product is a must
• Capability to provide product trainings to client preferred
• Good communication and excellent client facing skills.
• Good analytical & logical reasoning skills
• Collects data from internal and external customers relating to mid to high-level complexity systems and reporting issues impacting service delivery.
• Writes detailed business functional requirements(Either as Agile user stories or RSD) documents of the operational and/or system changes, ensuring requirements and proposed solutions meet business/customer needs.
• Analyzes, recommends and implements requirements changes or improvements to service levels, production, policies and procedures, user-based systems and problem resolution.
• Mentors less experienced peers with needs analysis, project specifications, and solutions development of an internal/external customer's business challenges
• Prior knowledge with SQL preferred
• Prior Knowledge with Object Oriented Programming preferred
• Seasoned in Agile and waterfall practices
  

Qualifications