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Lead Associate - Transactional Quality - Process Excellence

4 - 7 years

6 - 9 Lacs

Posted:22 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Lead Associate - Transactional Quality - Pune(Process Excellence/QC/Quality checks)
Analytical skills and time management Coaching and Feedback
Conflict Management
Interpersonal skills and people skills
High attention to detail and accuracy
Exceptional knowledge of customer care process and systems
Proficiency in verbal & written English
Strong communication and interpersonal skills
Excellent working knowledge of MS Word and Excel
Strong administrative skills
Excellent presentation skillsAbility to master new applications quickly
Excellent organizational, time management and co-ordination skills
Strong analytical ability and logical thinking style
High sense of accountability
Team playerGoes the extra mile
Knowledge of continuous improvement methodology.
Willingness to work night shift, shifts Monday to Sunday and on Public Holidays
Knowledge of Auto and Home insurance

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WNS Holdings
WNS Holdings

Business Process Management (BPM)

Mumbai

45,000 Employees

400 Jobs

    Key People

  • Keshav Murugesh

    CEO
  • Ameet R. Kakkad

    CFO

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