Job
Description
Role Purpose
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
Do
Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans
Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
Team Management
Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions
Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions
Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation
Deployment and configuration ofSplunk platform (Enterprise) /Splunk Cloud DemonstrateSplunk Core capabilities to the prospective clients OptimizesSplunk platform architecture for large-scale and distributed deployments Adopt best practices and development standards, and deployment of the same Develops and customizesSplunk apps and dashboards and Builds advanced visualizations Administering Production Systems, whereSplunk platform iswith multiple data sources as Metrics, Windows sources, HEC, ,etc. Migration / upgrade execution forSplunk platform Should perform in-depth diagnostic of incidents on any specific application and identify the root cause of problems Should document resolved issues in an effective manner for knowledge management, cross-train peers with tool usage and assist in creation of best-practices, work independently on multiple assignments, proactively prioritizing focus and effort Should have good hands on knowledge of Deployment , Administration and Development of theSplunk Enterprise platform Implements and maintainsSplunk platform infrastructure and configuration Undertakes day-to-day operational and user support & Executes new projects as well as data and user onboarding Experience in integrating other tools like JIRA, ServiceNow, Jenkins, AWS etc. withSplunk using 3rd party app Proficient in writing SPL queries and experience in advanced level dashboarding, scheduledjob s, Data models, Lookups and other knowledge objects Experience in performance optimization of existing dashboards, reports and alerts Experience in MLTK, DB Connect Apps and experience in any one of the scripting tools (Python / Shell) Experience in at least one Premium App like ITSI, ES, Phantom, UBA,Splunk Observability Experience in scripting,Ansible / Puppet for Run book Automation Fair understanding of AWS cloud and cloud services Splunk certified Professional Mandatory
Skills: AIOPS Splunk Observability .
Experience5-8 Years .
