Job
Description
At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. As a learning and development generalist at PwC, you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation. Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm. Examples Of The Skills, Knowledge, And Experiences You Need To Lead And Deliver Value At This Level Include But Are Not Limited To: Craft and convey clear, impactful and engaging messages that tell a holistic story. Apply systems thinking to identify underlying problems and/or opportunities. Validate outcomes with clients, share alternative perspectives, and act on client feedback. Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations. Deepen and evolve your expertise with a focus on staying relevant. Initiate open and honest coaching conversations at all levels. Make difficult decisions and take action to resolve issues hindering team effectiveness. Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Job Description About the Role PwC’s Talent Development team partners with business to provide learning and development support across technology, functional , sector & behavioral upskilling. We are looking for a L&D Learning program manager to work closely with the business and, help design learning solutions for PwC’s Acceleration center. Position Requirements To qualify the requests for upskilling through identifying core business problems then assessing, planning, designing, developing and implementing the learning solutions for the organization. Solutioning programmes for business need technology driven learning requests that align with delivery methodologies. Leveraging multi-component learning solutions and support frameworks to embed learning, ensuring optimum results in a fast-paced environment. Working closely with business to ensure that key stakeholder relationships are developed and maintained, business needs are addressed, and L&D is providing a measurable partnership i.e. value-add. Defining measurement strategies that link the L&D programmes to tangible benefits and return on investment Understand digital & new age technology trends in the market and best practices in technology upskilling practices from external organizations. Identify, liaise and work with 3rd party providers on the preferred supplier list for delivery of technology & behavioral learnings needs Program manages large scale organization wide programs and drives successful outcomes as per program guidelines Manages budget for the engagements that he/she is aligned and ensures that learning needs and budgetary decisions are aligned and appropriately utilized What You’ll Need Skills Candidate should have a thorough understanding of key concepts related to Learning and Development Have strong analytical, facilitation, communication, negotiations skills & agile Has project management/program management experience in terms of managing L&D programs Have strong business acumen, with an ability to understand how business processes and decisions impact people and organization Excellent interpersonal skills and a demonstrated ability to interact with all levels in the Organization – includes rapport building with senior stakeholders in the engagement Be able to design curriculums based on the inputs received from technical teams pertaining to the respective business Should be able to come up with various metrics to define the capability roadmap pertaining to each business. Should have an analytical mind and be able to design and articulate learning-reports of the business and based on that plan the learning interventions. Should be high on energy, go getter and work out creative and smart ways to get closure. Qualification Graduate or MBA degree in a related field or equivalent experience Minimum 12+ years of work experience in L&D consulting/business partnering space and an overall experience of 15 years Prior exposure to working in technology training space is mandatory Good understanding of functional L&D systems and processes, instructional design, content development, training delivery and evaluation of training effectiveness education or training Show more Show less
