Laundry Manager/Supervisor

Job Description

Job Summary: We are looking for a highly capable and experienced Factory Laundry Manager/Supervisor to lead our high-capacity laundry processing unit handling 100% guest laundry (wet wash and dry clean) of up to 10,000 garments per day . The ideal candidate will have strong technical knowledge of commercial laundry processes, chemicals, stain removal, industrial machinery, labor management, and SOP implementation. Key Responsibilities: Operations & Production Plan, execute, and monitor end-to-end daily laundry and dry cleaning operations Ensure timely processing, quality assurance, and turnaround for all garment categories Maintain production targets and shift performance with maximum machine utilization Technical & Chemical Oversight Supervise correct stain spotting, detergent/chemical usage, and wash cycles Optimize wash formulas based on fabric type, stain category, and equipment Ensure compliance with safety handling of chemicals and solvents (Perc/hydrocarbon) Machine & Maintenance Monitor the performance of washers, hydro extractors, dry-cleaners, steam presses, etc. Coordinate with maintenance team for preventive maintenance and breakdown management Ensure ETP/STP is operational and documented Team Management Lead and manage 100+ staff including washers, pressmen, packers, loaders Schedule and manage labor shifts, attendance, productivity, and training Handle team discipline, safety compliance, and morale Quality & SOP Compliance Conduct batch-wise quality checks and ensure 100% QC before dispatch Implement and update SOPs for each stage: wash, press, QC, pack, reject Investigate and resolve customer complaints and rewash cases Reporting & MIS Maintain daily MIS: garments processed, rewashes, rejects, machine logs Monitor chemical inventory and raise requisitions timely Submit weekly and monthly performance reports to management Requirements: 5+ years of experience in commercial laundry/dry cleaning plant operations Strong knowledge of chemicals, detergents, machines, and stain treatment protocols Proven ability to manage large teams and production under strict TAT Experience with factory MIS, inventory tracking, and maintenance logs Language: English + Hindi + local language (Kannada added advantage) Preferred Qualifications: Diploma/Bachelors in Textile/Chemical Engineering or Industrial Operations Experience in handling 5,000+ garments/day in hospitality or B2C setup Familiarity with Seitz, Diversey, or Ecolab chemicals and Forenta, Pony, Sankosha, or Sailstar machines, hot press, utility press.