243 Last Mile Jobs - Page 9

Responsibilities: * Manage last mile operations from warehouse to customer doorstep * Optimize reverse logistics processes for efficiency and cost savings * Coordinate courier management with carriers and customers Health insurance Provident fund Maternity policy Referral bonus Mobile bill reimbursements Maternity leaves Job/soft skill training Travel allowance

Role & responsibilities Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Perks and benefits Life Insurance Medical insurance

Role: Hub Incharge Purpose of Role: To manage Manpower, handling escalations & metrics of their designated hub Location - Reliance ,Ankleshwar , Deesa ,kheralu, prantij,Paldi, Kadi Roles & Responsibilities: Rider Management Providing training to rider partners & grooming Conducting huddle for rider partners on daily basis Managing & monitoring the performance of each rider to improve their performance Handling rider escalations like- Payout issue, Customer issue, Fraud, Police cases To drive discipline of the safety & hygiene of rider partners Workforce Management Rider Attrition & attendance management Managing the performance of TLs in hub- providing feedback & inputs for improvement Ensure Career Progression for the TLs working in your hub Responsible for achieving the hub metrics i.e, OFD, OFP, FASR, FPSR, DSR, FIFO, NC, COD, Short Cash, CX Tickets etc Managing & clearance of pendency shipments present in the hub Responsible to delivery shipments within TAT- D0, D1, D2, 6+D Inventory Reconciliation Check the dashboard frequently for reconciliation of shipments done by TLs Ensure 100% Inventory Reconciliation on daily basis Identify the short or excess shipments in the hub Take action on any kind of fraud or theft of shipment Hub Layout Management Bifurcation of the hub according to the hub activities Implementation of 5S in hub for maintaining the hub layout Ensuring that FIFO is done in a designated space Designated space of internet, housekeeping, stationery, shipments & inventory Maintaining good relationship with the owners & neighbors Escalation Management Managing the LH/DC volume & vehicle escalations Resolving Rider Payout issue IT, stationery, inventory issue to be managed Managing the escalations raised against the hiring Customer Escalation management within TAT CCTV footage to be shared with the DC team for short/excess shipment Sharing call recordings for MDND cases Operational Excellence Cash Management (Petty Cash & COD) Loss Management (Damage/Product Swap/Potential Loss) Hub Open House Activity (Weekly or Monthly) Reducing the fake remarks Closure of MDND cases Control on Delivered to cancel shipments Daily reconciliation & depositing of COD amount Skills required- Link Operational Excellence Problem Solving Communication Skills Workforce Management Business Leadership

Roles and Responsibilities Manage daily operations of the store, ensuring efficient inventory management, stock control, and customer service. Oversee sales performance, identifying areas for improvement and implementing strategies to increase revenue growth. Develop and maintain relationships with vendors to negotiate prices, improve quality, and optimize supply chain logistics. Ensure compliance with company policies, procedures, and regulatory requirements. Analyze financial reports to identify trends, opportunities for cost savings, and areas for profit improvement. Desired Candidate Profile 3-8 years of experience in retail or e-commerce industry with a focus on P&L management. Strong understanding of ecommerce development principles and practices. Excellent analytical skills with ability to interpret data insights into actionable recommendations. Proven track record of driving business results through effective leadership and strategy implementation. Interested candidate share your resume to gokulnath.k@ril.com mail id.

Role & responsibilities Team handling Handling manpower Shipments coordination Logistics & Supply Chain Management

Position : - Store Supervisor Role & responsibilities Responsible for driving end to end store operations i.e., Receiving, Inventory, Outbound & Returns. Manage a team of up to 150-200 store staff & 50-100 delivery boys with training & delegation of Work, Planning Roasters etc. Mentor and ensure the team provides superior Customer Service/ experience (customer service). Ensure SLAs Adherence & responsibility for Store Metrics. Adhere to the SOP, check list, and processes defined, follow the mandatory registers and records maintenance. Maintaining quality standards as per the Company defined standards. Preferred candidate profile Strong Knowledge of Inventory management (Inward, Outward, Write off, Cycle count etc.) in F&V / FMCG category. Should have experience of managing a team size of minimum 100 store employees. Should have good communication skills . Only from Large format Retail/ FMCG/ E-Commerce Good in Communication & Presentable. Minimum Experience required 4 Years (Store Incharge). Minimum Experience required 2 Years (Store Supervisor). Immediate joiners. Note: 1. Only RETAIL/ FMCG/ E-COMMERCE can apply. 2. Candidate must be Graduate. 10+2 minimum 3. Willing to work in any shift - Morning, Day, night 4. Willing to work at any location in Delhi/Gurgaon/Chandigarh Tri City

PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor

Please fill the Google form https://forms.gle/BrgywvF8i6QPhsnL9 Duties and Responsibilities (Indicative): Take 100% ownership of the Business given to handle : building relationships, initial introduction of Organization and offerings, CRM demonstration Actively build, manage positive business and customer relationships using Web based CRM Understand customer logistic needs and requirements Determine customer requirements and expectations to recommend specific products and solutions Achieve agreed upon sales targets and outcomes within schedule Churn Management, Growth mindset, Last mile, First mile & Customer query resolve. Cross-sell products to enhance business and customer satisfaction Perform effective online demos of web based CRM and cross sell products. Bachelor's Degree Track record of over- achieving targets Strong phone presence and experience in handling dozens of calls per day Experience working with CRM and proficiency in excel Excellent verbal and written communications skills Strong listening and presentation skills Ability to multi-task,prioritize and manage time effectively

1 Building first mile & last mile capacity through hiring partners and ensuring proper placement of vehicles as per schedules. 2 Identified leads through online/ field sources; be the point of contact interviewed Negotiation & selected partners 3 Conducting Vendor ROI (Return on Investment) and Profit & Loss analysis 4 Engaged with the existing new business partners in managing their performances and increased the service levels. 5 Organizing & driving training programs for improving existing and new partners service and performance. 6 Help and coordinate vendor onboarding processes. 7 Ensuring optimum utilization of vendor resources through data analysis & strategy implementation. 8 Escalations/Grievance Handling and retaining Business Partners 9 Managing Business partner relations within the Operations Department. 10 Identify improvement areas internally as well as perform closely with all internal stakeholders to prepare solutions.

Role & responsibilities Basic knowledge in Last mile operations, Audit Knowledge, Supply Chain Operations, Excel. Preferred candidate profile Kannada Mandatory Graduation Preferred

Role & responsibilities Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Preferred candidate profile Prior experience in process design and operations implementation. 0.6-3 years of experience in managing blue collar workers. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of services along with proficiency in Excel will be preferred. Salary + Allowance + PF and medical insurance Freshers also can apply Kindly reach out to sathya.s@cielhr.com - 8618271268 for any queries

Accountable for all Operations under the span and ensure profitability. Maintain the cost of operations as per budget in the region. Promptly & effectively manage customer escalations along with the support team. Always ensure SOP Adherence across the regions. Ensure availability of adequate and trained manpower at Hub and Region as per manpower and business plan. Proactively identify gaps in operations and support processes that impact operations and take preventive action. Conduct Monthly Review Meeting (MRM) along with Area Managers and Support team across the regions. Develop, mentor and motivate the team spread across locations to achieve higher goals.

Role & Responsibilities: Ensures end to end smooth running of logistics operations for the zone/area Adhere and enforce all operational procedures and policies, also ensures timely audit is conducted. Responsible for all the SLAs & TAT are maintained. Responsible for reduction in cost and increase in productivity for the region. Finalization of LM sites, manpower, fleet, training, resource planning specifically for big sale events like Big Billion Day Sales, Diwali Festival sale etc. Handles the continuous improvement projects w.r.t., cost service and employee productivity • Maintenance of all the operational budgets Supervises activities pertaining to vendor for the upcoming new projects during new pin code expansion. • Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Heading the new initiatives like involving 3rd party for the distribution of shipments wherever there are less number of packages Impart behavioral & soft skills training to the team as and when required. Benchmarking with Competition by updating regarding Last Mile Delivery solutions, coping up with latest trends, innovations and industry best practices Monitoring security parameters across region and ensures no unlawful activity occurs Person Specifications- Skillsets/Education: Functional Skills Operations Management, Data Analysis, Stakeholder Management Experience - Relevant experience in Logistics/ Manufacturing industry. Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior management. *Should be open for extensive travel.

Hi, Greetings from Delhivery Limited, India's largest supply Chain company. We are hiring Fresher Graduates or experienced people for the roles of Team Leads in our Last Mile Operations. Location : Harohalli, Kanakapura Road, Bangalore Role: Team Leader Experience Range : 1 to 7 Years Job Timings : Day Shift (Rotational shifts - No Night Shift) Job Description: Receiving packages on daily basis and assigning them to the delivery boys Smooth dispatching the volume and auditing Provide assistance to on-field delivery boy Should be able to manage shift and plan productivity Ensure smooth running of operations Must be a team player, by managing and supporting the team Must know to speak in Kannada. Must have team handling experience. Ready to report early morning subject to the requirements All interested candidates can share your CV to vedavyasa.t@delhivery.com You can refer your family members/Friends in case if they are looking for job.

Roles and Responsibilities Manage warehouse operations, including inventory management, logistics, and supply chain optimization. Oversee last mile delivery operations to ensure timely and cost-effective execution. Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer satisfaction. Collaborate with cross-functional teams to resolve issues related to inventory management, logistics, and supply chain disruptions. Analyze data reports to identify trends, opportunities for improvement, and areas of excellence. Desired Candidate Profile 4-7 years of experience in operations management or a related field (warehousing & logistics). Bachelor's degree in any discipline (B.B.A/ B.M.S or B.Tech/B.E.). Strong understanding of inventory management principles, logistics management practices, team handling skills. Proficiency in data reporting tools such as Excel/Google Sheets; ability to analyze complex data sets.

Day to day branch operation activity. Going for pick-up along with vehicle at client location. Data entry. Coordinating with client for daily pick-ups. Ensuring shipments are connected from branch on time Follow-up with team for on time delivery Required Candidate profile 2+ years exp. in operations with a express/PTL/Transportation company. Good knowledge of data entry in ERP. Local geographical knowledge. Good convincing skills.

Role & responsibilities :Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Preferred candidate profile :Graduation Applicants must be native Locations : ( Villupuram, Vellore , Perambur , Pattukottai , Papanasam , Panruti , Thanjavur , Udaypalayam , Kanchipuram )

Role & responsibilities :Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Preferred candidate profile :Graduation Applicants must be native Locations : ( Namakkal , Erode , Avinashi , bargur , Dharmapuri , Hosur , Idappadi , Kangeyam , karur , Krishnagiri , Mettur, Namakkal , Tiruppattur, Utangarai, Vaniyambaddi, Idappadi, )

Role & responsibilities :Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per companys goal. Preferred candidate profile :Graduation Applicants must be native Locations : (Coimbatore, karumatampatty, malumichampatti, dindigul, madurai,nagercoil, Ooty, paramakudi, ramanathapuram, sivagangai, Virudhunagar, srivalliputhur, thirumangalam, ramanathapuram, ) - Openings available

Job Title: Assistant Manager - Hub Operations Reports to: Senior Manager - Hub Operations Location: Bangalore Function: Operations Assistant Manager - Hub Operations is responsible for managing Hub activities. He/She is accountable for ensuring packages are sorted accurately and loaded onto appropriate feeders/ aircrafts for movement to next location. The Hub Supervisor ensures loads are dispatched on time and to the appropriate locations. This position supervises unloaders, sorters and part-time supervisors JOB ROLE & RESPONSIBILITIES: Coordinates Hub and Sort Operations Analyzes volume projections from load forecast plans to ensure adequate staffing. Reviews daily operational reports to manage productivity, performance and service. Collaborates with aligned support functions (e.g. Industrial Engineering, Training, Human Resources etc.) to plan day to day activities. Monitors Safety Compliance Serves as Co-Chairperson for the Comprehensive Health and Safety Process (CHSP) Committee to ensure committed processes are in place. Works with Human Resources to ensure the implementation and maintenance of a Health and Safety Plan. Provides the time and resources necessary to ensure that health, safety, and compliance standards are adhered to and met. Maintains updated employee training and certifications to provide a safe, proficient work environment. Utilizes individual and group conversations, active support of safety committees, and leads by example to raise health, safety, and compliance awareness. Conducts audits to ensure compliance with local, state and country guidelines for safety, hazardous materials etc. Solicits input from team members and employees to improve the work environment. Supervises and Develops Others Determines employees training needs to produce continuous development plans. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair and objective manner to encourage continuous performance improvement. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with companys policies and procedures in a timely manner to motivate and foster teamwork. Manages Internal and External Customer Needs Ensures healthy employee relations so as to minimize the number of grievances. Supervises Assistance of Internal and External Customer Needs Attends Hub pre-sort meetings to understand operational needs. Collaborates with internal customers to ensure loads are processed on-time according to service commitments. Communicates cross-functionally (e.g. Other Hub supervisors, Engineering, Security, Human Resources, etc.) to ensure equipment is serviced, staffing aligns with the pre-sort plan, and packages are sorted correctly. Supports Collaborative Work Environment Communicates and presents operational objectives, changes and updates to ensure a well-informed and focused workgroup. Provides communication and training to employees to share updates on new services and procedural changes. Evaluates employee relations/morale issues to identify areas of concern before they negatively impact performance and service. Develops and maintains working employee relationships to promote positive labor relations. SKILLS AND KNOWLEDGE REQUIREMENTS Good experience in managing hub operations (middle mile) Knowledge of budgeting and accounting principles. Skill in budget preparation and forecasting. Experience in handling workflow. Negotiation skills and the ability to develop strong working relationships. Good listening skills and the ability to anticipate business needs. Knowledge of CRM software and Microsoft Office Suite. Customer service attitude with excellent negotiation skills. Educational Qualifications: Bachelors Degree or equivalent Relevant Experience: 5-6 years of relevant experience in similar capacity and industry Competencies Achieve Result Serve and Delight our customers Collaborate and Partner with others Engage, Inspire and Develop people Page 1 of 3

J ob descriptionJOB ROLE & RESPONSIBILITIES: Identify suitable MSPs for Last Mile and First Mile operations across the country.2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities.3. Coordinates with departments to setup MSPs to monitor services on a daily basis.4. Audits MSP processes to ensure compliance and identify possible optimization.5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment.6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP.7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements.8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance.9. Creates strong contact with relevant MSPs to identify potential strategic MSPs.10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates.11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process.12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems.13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates.14. Maintains quality control documents to maintain standards.15. Creates standard operating procedures for the training group to promote consistency and improve performance.16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance.17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments.18. Supervises and Develops Others Determines employees training needs to produce continuous development plans.19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile Role & responsibilities Preferred candidate profile Perks and benefits

Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal

Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal

Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal.

Ensure Hub opening & closing is done as per operational standards and requirements. Supervise the Sorters who receive the shipments. Planning as per available resources and allocating shipment for bike and van deliveries. Ensure all team members are trained and are aware of operational standards. Sorting shipment as per defined routes. Create the Runsheet/Pickup sheet and assign daily work to WMs. Prepare Reports; Check and revert on mails. Execute ERP Transaction. Prepare and share Day End reports. Collection of cash, accounting and reconciliation with ERP. Participate in delivering the shipment/pickup as per operational requirement to the customer when required. Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming, zero customer escalations, training, coaching as per OKR. Adhering & supporting the organization into seamless adoption of new policies & processes. Track undelivered shipment in ERP and call customers to identify reasons for non-delivery. Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan. Provide support to the Wish Masters enroute and take necessary actions. Ensure unexplained Zero stock variance at the hubs on a daily basis. Achievement of Key Performance Indicators of TL as per company’s goal.