0 - 4 years
2 - 3 Lacs
Posted:2 hours ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities:
Accountable for overall Hub Operations as per operational standards.
Ensuring Customers delight experience.
Promptly and effectively manage customer escalations.
Ensuring employee engagement initiatives are implemented.
Prepare requisite business dashboard and duly report / review with Hub team and Area Manager as required.
Budgeting and Accounting Cash and Hub Imprest / Petty Cash expenses as appropriate.
SOP Adherence always and compliance with Service Level Agreement.
Maintain the cost per shipment (CPS) as per budget.
Coordinate with respective departments and adhere to commercial and statutory compliance.
Ensure Achievement of Key Performance Indicator for the Hub and set goals for the team accordingly.
Collection of cash, accounting and reconciliation with ERP and deposit as per operation standard.
Accountable for stock audit, reconciliation, and accuracy at any point of time.
Has complete knowledge of PIN codes and routes assigned to the Hub.
What youll need:
Min Graduation required.
Candidate must have 1 to 4yrs in relevant industry (Logistics, SCM, E-commerce, Operations, etc.)
Technical capabilities:
Required abilities / competencies:
of requirements
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