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1.0 - 5.0 years
0 - 2 Lacs
Chandigarh
Work from Office
Role & responsibilities Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Preferred candidate profile Prior experience in process design and operations implementation. 0.6-3 years of experience in managing blue collar workers. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of services along with proficiency in Excel will be preferred. Salary + Allowance + PF and medical insurance Kindly reach out to shivani.shrotriya@cielhr.com - 8602396006 for any queries
Posted 1 month ago
2.0 - 7.0 years
5 - 7 Lacs
Udaipur, Jaipur
Work from Office
Hi, PFB the key responsibilities: • Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) • Manage the weekly creation and daily management of the linehaul schedule and associated systems • Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions • Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments • Maintain the shipment records for each client • Maintain the SLA for each shipment to be received at customer premises within scheduled time. • Work with forecasting team to drive improvement of the base forecast • Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems • Manage and improve scheduling metrics to identify trends and shortcomings and drive scheduling accuracy • Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns. *Candidate should be flexible to work in shifts* *6 days working*
Posted 1 month ago
5.0 - 10.0 years
5 - 8 Lacs
Bengaluru, Mumbai (All Areas)
Work from Office
J ob descriptionJOB ROLE & RESPONSIBILITIES: Identify suitable MSPs for Last Mile and First Mile operations across the country.2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities.3. Coordinates with departments to setup MSPs to monitor services on a daily basis.4. Audits MSP processes to ensure compliance and identify possible optimization.5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment.6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP.7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements.8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance.9. Creates strong contact with relevant MSPs to identify potential strategic MSPs.10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates.11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process.12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems.13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates.14. Maintains quality control documents to maintain standards.15. Creates standard operating procedures for the training group to promote consistency and improve performance.16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance.17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments.18. Supervises and Develops Others Determines employees training needs to produce continuous development plans.19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile Role & responsibilities Preferred candidate profile Perks and benefits
Posted 1 month ago
1.0 - 6.0 years
0 - 3 Lacs
Hubli, Puducherry, Chennai
Work from Office
**Local language fluency is a MUST** At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan. Role & responsibilities: Account Identification & Acquisition: Market mapping and Identification of potential retail stores for time bound Acquisition, induction and onboarding of new accounts (I.H.S stores) in the assigned territory. Account Management: Managing and driving the growth of the Channel partners/stores business with Amazon. Build and execute on a strategic account plan that delivers on key business opportunities for the stores and Amazon. Field Visits: Visiting targeted number of stores on a daily/weekly/monthly basis. Training: Deliver training & coaching of Amazon processes, products, operating model and SOPs. Work on the ground to enable network with new product launches and partner with the operations and other teams. Reporting: Maintaining & publishing routine reporting on the stores current performance & business with Amazon. Publish recommendations and action plans based on data. Reporting the overall Network Health in the assigned territory. Team Management: Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring. Driving team of associates for managing their targets. Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores for a mutual growth. Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency. Enhance Engagement with accounts to improve business and increase retention. Drive stores against goals (Volume, FTR and other key metrics). Handling day to day operational escalations and be available to round the clock to manage the issues. Internal/External Stake holder management. Support station operations and/or customer deliveries. Essential Skills: Strong leadership capabilities and people management skills Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs. Analytical Skills: Effectively analyze and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Kottayam
Work from Office
Role & responsibilities Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Preferred candidate profile Prior experience in process design and operations implementation. 0.6-3 years of experience in managing blue collar workers. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent, high level of services along with proficiency in Excel will be preferred. Salary + Allowance + PF and medical insurance Freshers also can apply Kindly reach out to sathya.s@cielhr.com - 8618271268 for any queries
Posted 1 month ago
3.0 - 8.0 years
3 - 6 Lacs
Chennai
Work from Office
Planning, Organizing & Monitoring end to end first mile and middle mile operations. Manages the manpower planning & shift rostering as per the load projections and productivity targets. Proper implementation of the policies and is a part of audit team to find gaps and implement solutions. Compliance to the SOPs and facility 5S. Monitoring vehicle connections, availability and ensuring timely unloading/loading of vehicles. Plan ad-hoc vehicle requirements based on load profile and coordinate with fleet. Facilitate communication and coordination with different teams (such as commercial, security, fleet, last mile). Driving the metrics in their respective functions (inbound operations, outbound operations, floor operations, quality metrics, first mile metrics). HR/Employee related KRAs Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor
Posted 1 month ago
7.0 - 12.0 years
7 - 16 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
JOB PURPOSE The Secondary Transportation Specialist will play crucial role in looking after secondary transportation, with key focus on the Customer Deliveries for both Consumer Products and Lighting business at national level & branch level. This role is also responsible for ensuring optimized secondary movement through Full Truck Load, Milk Run and Courier Movement through National Partners. The role requires close collaboration with customers, sales, warehouses, operations, and IT functions KEY RESPONSIBILITIES 1.Own Secondary Logistics cost without compromising on Customer Service Levels. 2. Drive Secondary Leg of Transportation through 19 WHs all India with mix of Local and National Transporters. 3. Drive Key initiatives to bring down logistics cost with key initiatives and strategic collaboration with key transporters and national partners. 4. Circulating daily, weekly and fortnightly MIS to internal stakeholders to improve visibility to sales team and customers. 5. Coordinate with local WH team to ensure optimum serviceability with >97% on time deliveries 6. Work on creating & maintaining Dashboards to improve visibility to Warehouses and help them to take proactive action in maintaining service levels 7. Highlight customer complaints and get them resolved through active co-ordination with the Sales and Customer Operations team. 8. Develop new vendors and help in collaborating with strategic partners to bring down logistics costs and simultaneously improve the service levels. 9. Assist in the preparation of Yearly Budgets and Monthly Provisions for secondary logistics cost and ensuring adherence to the budget and provision in terms of freight booking. 10. Should have experience of centrally working and coordinating effectively with Warehouse Teams
Posted 1 month ago
2.0 - 4.0 years
2 - 3 Lacs
Kozhikode
Work from Office
We're looking for an experienced Logistics Faculty to deliver specialized training and experience in logistics and supply chain management. Apply if you have a strong industry background and a passion for training and management. Required Candidate profile *Minimum 2 year Experience in Logistics field(upstream /midstream/downstream) *Bachelors or Diploma in Logistics Management *Experience as Faculty or Indrustry trainer *Expertise in enhanced training Perks and benefits *Other Allowance and perks are included
Posted 1 month ago
5.0 - 10.0 years
6 - 8 Lacs
Surat
Work from Office
Looking for Territory Business Head for Surat Location Key Responsibilities-P&L Ownership Overall P&L Head for the Branches under him/her. Located at the major Branch and frequently visits the other Branches. Revenue Accountability-Customer relationships, RBD growth, NBD Support Cost Accountability-Authority to manage all operating costs for the Branches. Service Accountability-monitors performance, takes action on defaulters in alignment with BH. Ensures monthly Reward and Recognition program. Key Performance Indicator %same day pickup/booking and connection within cutoff. %FAD %Forward closure(open CN closure within timeline) %CRM closure within TAT. PUD CPK and CPT We are looking for candidates who are from Same Industry & can join us within 15 days OR immediate joining. Preferred candidate profile We are looking for Graduate OR Post Graduate candidate who are from Same Industry & can join us within 15 days OR immediate joining.
Posted 1 month ago
6.0 - 10.0 years
12 - 15 Lacs
Lucknow
Work from Office
Job description Purpose of Role: The Manager-Last Mile will be responsible for managing end-to-end last mile operations for B2C business. Role Dimensions: Knowledge & Application : Proficient in managing Last mile operations with experience in Inward / Outward movement of goods and Inventory Management, last mile operations in ecommerce / FMCG domain. Ability to efficiently manage inventory sanity and movement of goods within given costs and manpower targets and maximize Last mile throughput Problem Solving : Ability to solve identified issues in managing inward / outward movement of good and inventory management to improve Last mile throughput and efficiency. Ensure adoption of best practices in Last mile and inventory management in alignment with stakeholders in Operations, Last mile, Sourcing and Technology teams. Interaction: Ensure close coordination with other team members in Last mile, cluster operations, customer service and sourcing teams to ensure achievement of operational and business goals. Develop strong working relationships to enhance support from security and manpower vendors. Engage closely with the delivery team including stakeholders, associates, riders, pickers, developing and maintaining a highly motivated and performance driven team. Accountability : Defining, building and executing the delivery process from delivery station to customer address. Prevent failures, proactive identification of failures and take corrective actions with the help of ground operations team. Key Roles and Responsibilities: End to end Last Mile Operations: Managing end to end classes operations including Dispatch, Deliveries, Material Handling, Cash collection and quality delivery. MIS working with P&L calculation. Taking care of FIRST MILE to LAST MILE process for smooth execution of the process. Vendor Management: Onboarding of Vendors, training and development on identified areas and guide drivers and manage payments of vendors and drivers. Continuously monitor and train the team to improve performance and conversion. Delivery Performance: Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Partner Relations: Develop logistics partnership, negotiate contracts and manage logistic network performance. Identify and resolve problem areas for customers and logistic partners for consistent and transparent delivery experience. Scaling the Last mile operations in accordance with the growth plan of the business. Team Management: Effectively manage teams of outsourced manpower directly and indirectly to achieve business objectives and business continuity. Working proactively with stakeholders to enhance manpower efficiencies and rationalize costs. Develop identified team members for taking up higher responsibilities and provide on the job training to the team. MIS & Reporting: Publish accurate MIS reports and statistics in line with SOP as per agreed frequency. Keep track of Expected order volumes, available inventory, manpower availability and utilization, available delivery capacity and applicable costs. Skills & Competency: Last mile operations Manpower Management Knowledge of Advanced Excel, Experience in using SQL queries is a positive. Stakeholder Management Problem solving, RCA. Operational Excellence Candidate Profile: * 6-10years of proven working experience as Last mile Operations in eCommerce or FMCG Industry. * Demonstrated expertise in Last mile management and operations excellence. * Excellent track record in People Management * Hands on experience with Last mile management software and databases. * Strong decision making and problem-solving skills. * Excellent communication skills in the local language, basic reading & writing skills in English. * Should be hands on with advanced excel. Must have experience working with ERP and WMS systems. * Expertise in Delivery management procedures and best practices. * Local Connectivity and Geographical knowledge of the local area. Role & responsibilities Preferred candidate profile
Posted 1 month ago
7.0 - 12.0 years
25 - 35 Lacs
Gurugram, Manesar, Delhi / NCR
Work from Office
PFB the key responsibilities: Accountable for achieving service level, cost, quality and employee morale within his/her AOR. Ensuring & Developing SOP compliance & implementation of the policies and is a part of audit team to find gaps and provide quick and accurate solutions. Work with Engineering and Product teams to develop solutions, SOPs and to drive automation within their facilities. Facilitate communication and coordination with different teams such as commercial, security & fleet. Ensures customer satisfaction and reduces client escalation by monitoring that the queries, issues & grievances are taken care of within time. Monitoring employees safety and security parameters across region and ensures no unlawful activity occurs. Ensuring the pipeline and succession plan for the team for SMs and below is in place. To assess the capability gaps of the team and to build/execute a plan to close the gaps. Formulating a contingency plan for his/her respective AOR. Plan & execute facility relocation, expansion, and sorter implementations. Responsible for training, mentoring, coaching of Senior Managers & Managers. Benchmarking with competition regarding First Mile & Middle Mile Delivery solutions to bring in innovations and industry best practices to Delhivery. HR/Employee related KRAs – Diversity Hiring, Maintaining Employee Morale, Employee safety on the floor
Posted 1 month ago
5.0 - 10.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Role & responsibilities Own the end-to-end NPS/Planning/Metrics/Expansion charter, as a measure of experience for all users and enable generation of actionable key insights on a continuous basis for the same. Defining key objective parameters to measure the user experience. Create systems to set ambitious goals and achieve them Identify the key touch points across all users' lifecycles and work towards improving the overall experience. Drive quick improvements for positive impact as well as long term improvement across parameters. Define the culture in the Zonal BE teams and enable people for success during their tenure. Influence and co-own the product roadmap for betterment of the Customer experience Create and implement SOPs for most effective and efficient resolution of user issues in a structural manner Develop strategy to make Flipkart Customer experience as the Key Differentiating Factor among the competitors Partner with cross functional teams to identify areas of operational improvement and drive best practices for the same. Work closely with the Business stakeholders to drive solutions from a business capability, operations, technology and process standpoint. Partner with cross functional teams to help define operational processes, help measure adherence, provide feedback and course correction solutions to the Ops team. Prepare Master plan and Drive 5S implementation across all Hubs. Liaison with the key stakeholders like Operations/Procurement/Last mile /Middle mile operation team etc. Communicate product/process needs and work with the product/tech team to deliver on them on an ongoing basis. Hire and build a motivated dynamic team constantly driving the metrics for consumer delight and Operational Excellence Preferred candidate profile Graduate in Engineering/Operations Research/ Supply Chain Management domain is preferred Tech savvy, Problem solving, data-driven decision-making ability through the stakeholders Adaptability towards change management, Sound presentation/communication skills Knowledge of principles, methodology and practices of Research and Data Collection Background in use of Analytics in Business Decision Making, Process Improvement and Optimization Ability to negotiate and sustain networking relationships with internal and external stakeholders Entrepreneurial DNA and ability to challenge the status quo using data driven problem solving skills.
Posted 1 month ago
4.0 - 6.0 years
30 - 35 Lacs
Hyderabad
Work from Office
State Head at Chalo Mobility Are you a hustler who thrives on ownership, leads with empathy, and knows how to get things done in complex public systems? This role is for someone who can drive large-scale transit transformation on the ground, while working with government stakeholders, managing people, and building scalable systems and solving problems through technology. Location: Hyderabad (TSRTC Project) Experience: 5 to 8 years (preferred) Language : Telugu is must** Key Responsibilities: - 100% On-ground Project Implementation (Tech understanding is must) - Ensure timely delivery and execution of the project roadmap Stakeholder Management: - Build and maintain strong relationships with key decision-makers in TSRTC. - Conduct weekly meetings, share updates, and gather feedback to ensure alignment and trust. - Team Building & Leadership - Hire, train, and lead a team The Ideal Talent: - Disciplined, execution-oriented, and enterprising - Strong project management skills with a knack for creating win-win outcomes - Excellent listening and interpersonal skills - Ability to influence, persuade, and lead teams empathetically - Multitasker who thrives in fast-paced environments Core Skills We Value: - Business Acumen: Understands business levers, KPIs, and how to drive them - Process Building & Automation: Strong capability in creating scalable systems and automating workflows - Tech Fluency: Understands tech solutions and their application in public transit - Team Leadership: Ability to hire, coach, and nurture teams to deliver on-ground excellence - Composure: Calm, observant, and patient in dealing with public systems and day-to-day chaos Knowledge & Edge: - Data-driven mindset with comfort in metrics and dashboards - Industry awareness of public transportation, TSRTC operations, and urban mobility - Strong collaboration skills with an ability to work effectively with govt. agencies and internal teams Why Chalo? We are driven by purpose, high ownership, and the hunger to transform public transportation in India. At Chalo, we value people who are: 1. Respectful & Coachable 2. High on Ownership 3. Courageous 4. Get-it-done attitude 5. Curious & Open to Learning
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
Chennai
Work from Office
Role & responsibilities To recruit delivery partners To manage last mile operations To manage grievances of delivery partners To handle strikes To manage ground operations Preferred candidate profile Male candidates
Posted 1 month ago
0.0 - 2.0 years
1 - 3 Lacs
Hyderabad
Work from Office
Location: LBNagar / Domalguda / Madinaguda / Patancheruvu / KavuriHills / Ameenpur / Trimulgherry / Gachibowli (Hyderabad) Key Responsibilities: Perform daily audits in coordination with the Crack Team focusing on : Monitor and drive improvement across Customer Obsession Metrics Collaborate with Hub Managers and Central Ops to improve audit scores and team performance. Support team training for HMTs on escalation handling, PO prioritization, and workflow efficiency. Share daily and weekly audit insights with Zonal Experience Leads and contribute to HMT performance cycles. Identify delays and ensure resolution of Prexo shipment issues due to non-adherence or missed pickups. Candidate Profile: 04 years of experience in Logistics/Operations/Fulfillment Strong knowledge of hub workflows and escalations handling Excellent coordination and problem-solving skills Proficiency in dashboards, Excel, or Google Sheets Experience working with audit or process improvement teams Location Options (Mentioned in Application): LBNagarHub_HYD DomalgudaHub_HYD MadinagudaHub_HYD PatancheruvuHub_HYD KavuriHillsHub_HYD AmeenpurHub_HYD TrimulgherryHub_HYD GachibowliHub_HYD
Posted 1 month ago
1.0 - 2.0 years
1 - 2 Lacs
Surat
Work from Office
Company Name - Shadowfax Technologies https://shadowfax.in/ Budget 19k max not more than this Working : 6 days ,Rotational shift On Roll opportunity Location :Survey number 89,90 village Makhinga, taluka Palsana, Dist Surat, Gujarat 394315. Near to Laxmipathi Engineering works Role - Senior Executive Role & Responsibilities 1. Responsible for manpower deployment basis load, shift processing count and productivity of GCs in Forward, Reverse & DSC process 2. Morning briefing to be conducted with the GCs for analyzing previous days performance, appreciating the best performance & reflecting on the mistakes committed previously 3. Responsible for updating GCs productivity on hourly basis and providing continuous feedback & training for GCs with less productivity 4. Responsible for clearance of exceptional shipment 1 hour before shift completion 5. Monthly trainings to be conducted for GCs on process (receiving, pre-primary, primary & secondary sorting processes) safety & cleanliness 6. Maintain reports and publish daily briefing, hourly manifest count and sorting count, Shadowfax – Best Indian Logistics Companies for Express Deliveries shadowfax.in Regards Aditi
Posted 1 month ago
2.0 - 7.0 years
5 - 7 Lacs
Kochi
Work from Office
Dear Candidates, We are looking for an Assistant Manager - Operations (Last Mile / e-commerce) Responsibilities: Oversee daily last-mile operations for on-time delivery Analyze KPIs and drive performance improvements Collaborate to resolve operational challenges Foster a culture of excellence What We are Looking For: 3 to 5 years in last-mile or e-commerce operations Must have a solid understanding of last-mile delivery metrics Strong leadership, analytical skills, and a proactive mindset Ability to thrive in a fast-paced environment Regards, HR
Posted 2 months ago
1.0 - 6.0 years
2 - 5 Lacs
Kollam, Palakkad, Alleppey
Work from Office
Role & responsibilities Managing a team of 120-150 Pickup and Delivery Partners directly on a daily basis Drive Pickup & Delivery Partner efficiency assigned at an individual level. Pickup and Delivery Partner attendance to be maintained basis demand on a daily basis. Improve and maintain promised delivery times for better customer experience. Conduct classroom/field training at an individual level for better customer experience. Conduct regular field audits for better compliance among Pickup and Delivery Partners. Manage and control voluntary attrition and control absconders by conducting regular engagement activities. Provide feedback at the individual level and conduct weekly one-on-ones to understand problem areas. Ensure excellent customer experience by solving order level escalations. Support Pickup and Delivery Partners during emergencies and exigencies. Preferred candidate profile Prior experience in process design and operations implementation. 0.6 - 5 years of experience in managing blue collar workers. Should have a bike and be willing to travel within the city. Should be available to work on Weekends. Knowledge of supervisory techniques to manage, motivate and train blue collared workers. Should know local geographical area knowledge and should be able to converse in local languages The candidate should have an entrepreneurial attitude / should be a go-getter Must have attention to detail and critically think through to resolve problems. Must have customer service skills and be able to maintain a consistent. Perks and benefits Salary + Allowance + PF and medical insurance Freshers also can apply Kindly reach out to sathya.s@cielhr.com - 8618271268 (Alleppey) amesh.krp@cielhr.com - 9809328109 (Palakkad and Kollam) for any queries
Posted 2 months ago
1.0 - 2.0 years
0 - 3 Lacs
Mumbai, Goregaon
Work from Office
ABOUT JOB ROLE: We are looking for a dedicated Operations Executive for our organization. The ideal applicant will be enthusiastic in Operations Role. REQUIREMENTS: Experience Range of 1 to 2 years with same profile and industry. Strong desire to learn Creative approach towards problem-solving Excellent verbal and written communication skills Good MS excel knowledge and ability to handle stress well. JOB ROLE AND RESPONSIBILITIES : Managing vendors and getting the work done. Tracking the shipments and updating the same. Identifying inefficiencies and bottlenecks in processes and implementing improvements to enhance operational efficiency and productivity. Managing and optimizing the allocation of resources. Setting performance goals and targets for operational teams, monitoring performance metrics, and implementing corrective actions. Effective communication and collaboration between different departments and stakeholders to ensure smooth coordination and alignment of operational activities. LIFE AT ITHINK LOGISTICS: Working at ITL goes far beyond just having a job to make ends meet. As an ITL team member, you may do what you love, be yourself, and make a difference in people's lives. We embody #squadgoals; our team takes pleasure in having a "curious attitude" that encourages cooperation and progress without regard for seniority. You will make new friends and be inspired to bring yours too. WHAT IS IN IT FOR YOU: Structured career development - our team of industry experts is here to support and work with you to explore your learning potential and career goals. Paid leaves / sick leaves / maternity / paternity leaves Health insurance Flexible working hours Training and Development programs for personal and professional growth
Posted 2 months ago
1.0 - 2.0 years
2 - 3 Lacs
Gurugram
Work from Office
Manage end-to-end warehouse operations, ensure WMS accuracy, oversee inventory control, and stock audits, and coordinate with clients for seamless inbound/outbound operations and SLA adherence. Required Candidate profile Need someone with 1+ years of experience in warehouse management. Should be excellent in communication and MS Excel. Working days - 6 days a week. Job Location - Gurgaon
Posted 2 months ago
0.0 - 2.0 years
3 - 3 Lacs
Bengaluru
Work from Office
Roles and Responsibilities: Create a streamline process for technicians and delivery partners; to ensure on time service and installation Manage and maintain the records of the Inward/outward movement of stock. Optimise the existing process to the benchmark levels to meet the rapidly changing business environment Build and refine performance management tools to improve quality of the technicians and the delivery partners Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners Communicate with our customers if needed Required Skills: 1 year of minimum experience in high growth operations Excellent verbal and written communication skills; the ability to call, connect and interact in English and Kannada both. Able to multitask, prioritise, and manage time efficiently
Posted 2 months ago
2.0 - 6.0 years
1 - 4 Lacs
Hindupur, Dhone
Work from Office
Locations: Dhone , Hindupur , Poddutur Responsibilities: Lead and optimize Hub Operations in line with logistics and supply chain standards. Ensure exceptional customer satisfaction and manage escalations effectively. Implement employee engagement initiatives to foster a productive team environment. Uphold Zero Tolerance Policy (ZTP), SOPs, and SLAs. Prepare business dashboards, manage budgeting, and oversee cash handling. Coordinate with departments for regulatory compliance and operational efficiency. Conduct team meetings, minimize attrition, and develop team leaders. Maintain safety standards, facility hygiene, and shipment accuracy. Address grievances through open house meetings and follow-up actions. Achieve KPIs related to capacity utilization and operational efficiency. Collaborate with local vendors, manage cash collection, and ensure financial reconciliation. Monitor Team Leaders' performance and identify talent for career progression. Note: "Candidate who have experience only in Ecommerce industry particularly from Last Mile can apply for this post" Interested Candidates Share your resumes over : dasarilaya.vc@flipkart.com , 7075852115
Posted 2 months ago
2.0 - 7.0 years
0 - 0 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Dear Candidate, Please find the job description below, At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our transportation team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers We're seeking a Team lead for our Delivery center. In this role you will be responsible for shift operations at our DCs and support the DC manager in performance management and driving the operational plan Key job responsibilities Essential Functions Defining , building and executing the delivery process from delivery station to customer address Ensure enough bandwidth in territorial delivery team to ensure peak time delivery management Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team. Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work. Analysis of the data reports to identify performance bottlenecks and improve performance Implement the formal process control and process improvement mechanisms such as Kaizen Essential Skills Strong leadership capabilities and people management skills - Ability to work under pressure situations Ability to work in ambiguous situations Good communication skills. Ability to communicate and explain to individuals & the team, what needs to be achieved for the Delivery Center /Amazon to achieve its objectives. Listening skills: Gains input and commitment from all involved in delivering their specific part. Strong Bias for great customer service: Engage the Team in developing their understanding of Customer Experience and knowledge of what Customers actually needs/expects. High Ownership: Follows through to ensure the delivery of changes/solutions/services that fulfill the Customers needs. Analytical Skills: Effectively analyse and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks. Basic qualifications Bachelor's degree Should possess experiance as Team Lead Speak, write, and read fluently in English Experience with Microsoft Office products and applications. Regards Paromita
Posted 2 months ago
2.0 - 5.0 years
4 - 5 Lacs
Hyderabad
Work from Office
Need experienced FTTH Manager for Airtel & Jio fiber-optic network projects. Responsibilities- Planning, execution, and delivery of FTTH projects, overseeing network design and planning, managing deployment, contractor management.
Posted 2 months ago
3.0 - 5.0 years
7 - 12 Lacs
Pune
Work from Office
About the role Drive Last-Mile supply chain design and planning. Evaluate current scope of utilization of resources (manpower, vehicles & fixed assets. Optimize cost of operations. Build robust systems to enhance key business metrices of Last Mile. About the team Process Excellence team is responsible for comprehensive solutioning, bring in new supply chain capabilities to enable new business requirements and optimization of current SC. What youll do: 1. Institutionalize new LM process design to meet new business requirements. 2. Evaluate current process capabilities to identify gaps / improvement areas to enhance business metrices (Breach, Customer Experience, Cost). 3. Develop end to end process documents for Last mile to standardize the operations across 4. Drive projects to optimize for cost & improve efficiency of Last Mile 5. De-bottleneck day to day operation process roadblocks by collaborating with cross functional teams involving Tech, Product, Operations, Analytics 6. Work with stakeholders (Operations, Biz Fin) to understand the pain areas and build solutions. 7. Build exhaustive roadmaps for each zone to meet AOP targets. What youll need: 1. MBA in SC from Tier 1 colleges preferably. 2. 3-5 exp across Last Mile or First Mile / Mother hub operations. 3. Thorough understanding of last Mile operations. Route optimization, planning & network design 4. Should be proficient in data analytics (knowledge on python, R & lama soft or any other network designing tool would be an added advantage). Excellent excel skills is a must. 5. Excellent problem-solving skills. Should be able to think on the go, bring new ideas and deploy 6. Should be able work under dynamic environment and should be ready to go that extra mile.
Posted 2 months ago
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