Cluster Manager || Thiruvananthapuram

Urgent Hiring Cluster Manager

Position: 2

Location:

Budget :5.5 lacs Fixed

Qualification: Any Graduation

Notice Period: Immediate Joiners preferred

Shift: Morning Shift

Contact Person: Aditi 95353 00419Key Responsibilities of a Sub Zonal Manage

1. Operational Management

Oversee day-to-day business operations across multiple branches/hubs within the sub-zone.

Ensure smooth last-mile and first-mile operations (if logistics) or sales and service delivery (if retail/finance).

Monitor adherence to company SOPs, policies, and compliance standards.

2. Team & Performance Management

Manage and guide Area Managers / Hub Managers / Branch Managers.

Set targets, KPIs, and performance goals for teams.

Conduct regular reviews, provide feedback, and ensure proper training & skill development.

3. Business Growth & Revenue

Drive sales, collections, and revenue generation within the sub-zone.

Identify new opportunities (expansion, partnerships, local market development).

Ensure achievement of monthly/quarterly targets.

4. Customer & Client Relationship

Resolve high-level customer escalations.

Ensure high standards of customer service, delivery, and satisfaction.

Build strong relationships with local clients, partners, and vendors.

5. Strategic Implementation

Act as the link between Zonal Manager and ground-level teams.

Translate zonal-level strategies into actionable sub-zonal plans.

Track competition and share market intelligence with leadership.

6. Compliance & Reporting

Ensure compliance with legal, safety, and company policies.

Prepare and present weekly/monthly reports on operations, revenue, and team performance.

Monitor cost control and profitability for the sub-zone.

Skills & Competencies Required

Strong leadership & people management

Excellent communication & coordination skills

Analytical ability to interpret reports & data

Deep understanding of local geography, market trends, and business operations

Decision-making and problem-solving skills under pressure