403 Laptop Support Jobs - Page 5

Filed work Troubleshoot and resolve technical issues Install, upgrade, and optimize hardware and software Provide technical instructions to users Ensure systems are secure and adhere to company policies visiting to various client place

Looking for Desktop support Engineers for one of our client. Please find the details for your reference. Job Description: Exp: 1.5-2 Years Job Location: Mumbai(Goregaon)/ Bangalore(Kadubesanahalli) Mode of work: 5 Days WFO Shift Timing: General Shift Skills Required: 1. Exceptional knowledge of working with Windows/ Linux and Mac OS systems. 2. Excellent written and verbal Communication Skills. 3. Strong knowledge on troubleshooting. Hardware, desktop and laptop support. 4. Candidates who have worked previously as a technical support will be an added advantage 5. Proficient knowledge of computer systems and their peripherals such as a printer, scanner, etc. 6. Experience with various network connections addressing. 7. Excellent communication and interpersonal skills. 8. Ensure customer satisfaction by providing the best solutions to their queries. 9. Proficient knowledge of antivirus software. 10. Good problem-solving and multitasking skills. 11. Exceptional customer service skills. If this role fits you, forward your resume to lakshmi.pk@quesscorp.com

Installation, configuration, and troubleshooting of computer hardware (desktops, laptops, workstations, servers, etc.).Support the setup VPN.PMactivities to ensure smooth ,IT L1 and L2 support operations.login issues, password resets

- Opportunity with Billion Dollar Multinational GCC. - Amazing CTC - Comprehensive IT support, including deskside assistance, basic server administration and basic networking, laptop, printers and scanner configuration Required Candidate profile - 4+ Yrs in Desktop, hardware and application support. - Experience in deskside assistance, basic server administration and basic networking, laptop, printers and scanner configuration

IT Support & Infrastructure Management: Manage user onboarding/offboarding including email, VPN, access rights, and device handover. Install, configure, upgrade, and troubleshoot workstations, laptops, printers, and office tech equipment (Windows, Apple, Linux as needed). Maintain and regularly update asset inventory, software licenses, and AMC schedules. Ensure network security, backups, security system configuration, VPN, and endpoint protection are consistently maintained. Liaise with external vendors for IT procurement, AMC, and system upgrades. Proactively monitor IT infrastructure performance and take preventive measures to avoid downtime. Maintain and improve IT policies and documentation for internal processes. Maintain and update records for IT assets (laptops, accessories, licenses, etc.) including issuance, returns, and condition tracking on Keka. Office Admin Management: Manage domestic and international travel bookings (flights, trains, cabs, hotels) for employees and guests. Monitor office stock and manage procurement of pantry items, beverages, cleaning supplies, and other consumables. Ensure proper upkeep and functionality of office premises including seating arrangements, air-conditioning, lighting, cleanliness, and maintenance. Liaise with building/facility management and internal teams for repairs, access cards, and compliance matters. Assist in organizing office events and other employee engagement activities. Manage courier services, incoming mail, and visitor coordination. Maintain admin trackers, expense records, and periodic reporting to HR/Admin/Finance. Key Requirements: Bachelor's degree in IT/Computer Science or a related field. Strong working knowledge of: Windows & Mac environments Google Workspace / Microsoft 365 Networking fundamentals (LAN/WAN, VPN, firewalls) Hardware troubleshooting & endpoint security tools Effective communication and people skills. Excellent organizational and multitasking ability. Detail-oriented with a proactive approach to problem-solving. Ability to work with multiple vendors and internal stakeholders. Willingness to work & manage both IT & Office Admin responsibilities.

Location: Delhi Experience: 0-1 Year (Freshers Welcome) Salary: 12,000/month Job Type: Full-Time Job Description: We are hiring a fresher Desktop Support Engineer with basic knowledge of computer hardware and networking. The role involves assisting with desktop, laptop, and network troubleshooting. Requirements: Basic knowledge of desktop/laptop hardware Understanding of basic networking Diploma or Degree in IT/Computer Science preferred Interested candidates can share their cv on leena.yadav@teamcomputers.com or whatsapp at 959904793

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Power Automate Desktop.: Experience: 5-8 Years.

Join our team as a Desktop Support Engineer. You will be responsible for troubleshooting, LAN, WAN, and printer installation. Requirements: 3-4 years of experience Proficiency in troubleshooting and network issues Experience in LAN/WAN and printer installation

Visit client/customer sites as per schedule for installation, service, and support. Diagnose and troubleshoot technical issues (hardware, networking, software). Perform preventive maintenance and ensure system uptime.

About the organization Incorporated in Jul 2022, State Bank Operations Support Services is a wholly owned subsidiary of SBI for providing Operations Support Services to SBI. Description of Role Providing support to FOS through calls/ emails, register cases in ITSM and allocate technical tickets to SME's and track to closure Role & responsibilities Serve as the first point of contact for business users via the Helpdesk Call Center and Support Email channels. -Respond promptly to incoming support requests (calls and emails) from internal users regarding technical issues. -Log and categorize newly reported tickets accurately within the ITSM system based on the nature of the issue. -Perform initial troubleshooting for basic software, hardware, and network-related problems; escalate to relevant teams as required. -Download and review aging reports regularly to ensure that all open and closed tickets are appropriately categorized. Analyze ticket details to determine appropriate priority levels, and assign tickets to respective team members for resolution. -If ticket information is incomplete, communicate with the requester to gather the required details and place the ticket on hold until a response is received. -Upon receiving sufficient information, proceed with issue resolution and provide timely updates to the requester via the ITSM platform. -Guide users with step-by-step instructions to assist in resolving common technical problems or to help them access systems Preferred candidate profile Good Communication Service management Well versed with excel, application management and ticketing tool

Role & responsibilities Provide outside support to Retail Outlets for all IT calls ( Must have Knowledge on PC, printers & basic knowledge of networking , networking equipment). Coordinate with the Regional Coordinator for tasks and activities to be performed. Perform Periodic Preventive Maintenance activities. Get sign offs for activities performed from Store Manager, State IT team and send reports to Retail Helpdesk. Coordinate with Retail Helpdesk for ticket status and call closure. Coordinate with Retail Helpdesk for Vendor related issues and escalate issues as may be required. Coordinate with MSL logistics for spares availability. Perform initial physical inventory verification and asset tagging and submit reports. Carry out IMAC activity. Rollout activity. 50%-70% traveling will be there to cater services. Experience in Hardware & networking. Preferred candidate profile Need to visit multiple stores in all areas. Rotational Week off / No Fixed Sunday off. Bike Mandate. Working on National Holidays against which you shall be eligible for double pay. Public holiday will be working against which compensatory off will be provided.

Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Roles and Responsibilities Hiring Fresher/ Exp Graduates Role - Analyst Backend Process Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Transaction processing and Data Entry of customer details. Research and resolve like kind Quality replacements Provide Quick and effective resolution to customer's queries Desired Candidate Profile Good analytical and problem solving skills. Freshers can apply Prior experience in Banking and/or Insurance industry or crafting global solutions will be preferred. Ability to balance team and client discussions and to communicate verbally and through emails with businesses. Perks and Benefits International Domestic Call Centre Email/Chat/Voice Domestic and International call Centre No Fees Call 9988350971 01725000971 7508062612 9988353971 Age Limit 18 to 32 12th or Graduate any degree or diploma can apply Salary 15000 to 35000 and incentive 1 lakh

Hiring for CMM5 Level Org!!Desktop support L2, Outlook, O365 skills, MS Teams, bit locker, SCCM client, Antivirus Required Candidate profile Designation: Desktop Support Engineer L1 Location: Bangalore Experience: 3+ Years Contact: snehapawar@peshr.com/7021769496 Qualification:Graduate

First-level troubleshooting for network, email, and application-related issues Support and maintenance of desktop, laptop, and printer devices Installation, configuration, and regular maintenance of IT systems Onboarding support for new joiners, including email ID creation and system setup Day-to-day management of IT operations at the facility level IT hardware inventory management and asset tagging

Roles and Responsibilities: Be part of a 24x7 Grade Service Desk Team. Triage issues coming from all channels such as phone (Inbound & Outbound), chats, email web portal (Omni Channel). Prioritize customer urgency and issues. Search and reuse information from internal information repositories. Log all incidents, requests, and customer interactions into the case management system. Drive issues through the organization with urgency. Assess customer sentiment at all stages during communication. Communicate verbally or in writing with the appropriate level of etiquette, timeliness, and professionalism. Understand the business impact of issues. Stay calm under stressful conditions while driving issues forward. Quickly learn and apply new knowledge and concepts. Note-Upselling Experience and Graduation is Mandatory for this Role. Interested candidates please contact on below mentioned details- mansi.sa@dinllp.com or on 8368864718

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 call mayur@9343402211 call soumya8088720040 call pooja@9886112704

As a Support & Network Administrator, you will be responsible for managing and maintaining IT infrastructure to ensure seamless network operations and user support. With over 5 years of experience in the IT field, you will play a crucial role in the IT department. In terms of Network & Server Management, you will oversee the monitoring and maintenance of LAN, WAN, and VPN networks. This includes configuring network devices such as routers, switches, and firewalls, ensuring network security through firewalls and access controls, and troubleshooting connectivity issues to optimize performance. Additionally, you will be in charge of managing and backing up company servers. Your role will also involve providing Desktop/Laptop & IT Support, where you will offer technical assistance for Windows/macOS/Linux desktops and laptops. This includes installing, configuring, and updating hardware, software, and operating systems, resolving hardware/software issues promptly, and maintaining endpoint security with antivirus and patch management. Furthermore, you will assist employees with IT-related problems and maintain IT documentation for reference. In managing Wi-Fi & Telephone Services, you will oversee corporate Wi-Fi networks to guarantee secure and reliable connections. You will troubleshoot Wi-Fi connectivity problems, improve performance, and manage telephone systems, including VoIP and PBX configurations. Collaboration with service providers for internet and telecom-related matters will also be part of your responsibilities. This full-time permanent position offers benefits such as health insurance and Provident Fund, with a day shift schedule. As part of the application process, you will be required to share your relevant experience in the IT field, current CTC, expected CTC, and confirm your willingness to work in Gurgaon. The work location is in person, requiring your presence on-site to fulfill your duties effectively.,

Greetings from Evodigital Technologies Pvt Ltd!!! We are looking for a Junior System Administrator to maintain, upgrade, and manage our software, hardware, and networks. Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Job Description: Knowledge of Windows server(Windows server 2012, Windows server 2016) and client Operating system. Knowledge of Linux server operating system(Ubuntu). Handling of Cisco switches/Routers Handling of Fortigate firewall.(60D, 100E) Basic Knowledge handling of CCTV and biometric devices. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. Develop and maintain installation and configuration procedures. Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale. Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, system and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Ex: Zabbix, gray-log Perform regular security monitoring to identify any possible intrusions. Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off-site as necessary. Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues. Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Apply OS patches and upgrades on a regular basis, and upgrade administrative Tools and utilities. Configure / add new services as necessary. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. Maintain data center environmental and monitoring equipment. Basic Knowledge of handling ticketing tools like OsTicket, and Zammad. Install and maintain all types of IP telephony Systems, Including adds, moves, and changes of installed telephone services(ex: Grand-stream) Good Knowledge of VoIP and sip. Working knowledge in any one open source VOIP solution Like Asterisk, Isabel, Vicibox. Advanced written and verbal communication skills. Basic Requirements: Bachelor's degree, with a technical major, such as engineering or computer science. Systems Administrator/System Engineer with certification in Linux and Microsoft is an additional advantage. Able to support around the clock on 24/7 shift Perks and Benefits: Fixed Weekend Offs (Saturday & Sunday) Employees will be a part of the Fun Friday activities and Team outings Diversified Career Growth with all departments of the company. For tenured candidates, a considerable hike from the previous salary is based on the work experience and performance in the interview. Interested candidates can book their interview slot by mailing the updated resume to hrrecruiter@evodigital.in

Looking for immediate joiners, Service Desk Engineer, Pune (B.tech/BCA/BE/B.Sc CompSc Freshers or experienced can apply) * 0-1 year experienced can apply * 6days Working . * 7am 11 pm Shift window any 9.30 hours shift * Only 1 Rotational week off. * Candidate needs to know Hindi and English both * Excellent Communication Mandate* * Salary: 3.2 - 4.6 LPA Call: Rose (9873538143 / WA : 8595800635) rose2hiresquad@gmail.com

Responsibilities: * Troubleshoot desktop/laptop issues with hardware & software * Maintain inventory of company devices * Collaborate with IT team on system upgrades * Provide technical assistance via phone/email Food allowance Provident fund Annual bonus

SEND CVS TO shilpa.srivastava@orcapod.work with subject L2 support Focus on delivering world class customer service to every customer coming at the ITS Walk-up. • Provides Hardware and Application Support. Asset management and tracking of hardware and software. This duty requires knowledge of existing processes. • Install and configure firm-standard images on laptops & desktops. • Interface with outside customers and vendors as required • Follow direction of immediate supervisors or managers to implement new technology. • Provide after-hours emergency support on a rotational basis as outlined per ITS service level agreements. • Provides Mobile Device deployment & support; activities include End user guidance and recommendations, activation, account modifications, configuration, testing, problem identification and resolution. • Grows relationships with business users at all levels in organization. Promotes ITS services, engages customers to understand business needs and maintains ownership for problem resolution. Maintains other technology related updates to enhance the customer relationship. • Adhering to existing processes. Documents problems and resolutions for knowledge bases, original equipment manufacturer (OEM) vendors, and service desk tickets. Adheres to policy and Service Level Targets (SLTs) through accurate recording of service activities, asset transactions, data retention, and PC compliance activities. Performs password resets and workstation management in Active Directory. • Supports and provides training for Audio/Video Conference equipment throughout the office. This would include various projection equipment, Daily check and event startup and support of Video Conference Systems (Television/Cable systems). • Assists infrastructure teams (LAN, WAN, Telephony) where local hands on activities are required. Technical troubleshooting, Strong Microsoft Office (Outlook, Word, Excel, Power Point), Lync, Windows and MAC operating systems, mobile device hardware and software, networking, video conferencing, Audio/Video, Telephony equipment, Active Directory administration will be an advantage.

Role & responsibilities Candidate must have knowledge on English Language, 5+ Years of experience with good communication in English Language and technical skills on windows desktop platform. 24/7 Support Model (L2- Remotely End user Support for US and Canada users.) Responding to client support requests and contacting User to find out the nature of the problem. Resolving user issues related to basic desktop issues related to deployed software images, software packages, delivered patches, security updates and necessary tools for user desktop/laptops. Escalating software and other application issues to the subject teams. Troubleshooting desktop/laptop hardware and software issues, that can be worked upon remotely. OS/ Office/ basic system application/Anti-Virus client support. Outlook, browser, Printer/scanner installation, configuration and troubleshooting on client system. Strong experience & Knowledge of ITIL Process. Strong experience & Knowledge of MIM. Additional Installed, modified, and made minor repairs to computer hardware and software systems. Understood VPN configuration and mobile device security protocols to ensure data protection. Fielded support calls, chat, email, and other communication from users with inquiries regarding software programming, connectivity, Password Resets, Outlook issue, printing, and similar concerns. Consulted with users to determine steps and procedures taken to identify and resolve the problem. Managed user accounts, groups, and permissions within Active Directory to ensure secure access and efficient operations. Performed on-site IT support tasks like hardware repairs, equipment installation, and cabling Applied knowledge of computer software, hardware, and procedures to solve problems ++ Sound Knowledge of AD, O365, MS-Office, Software hardware Installation, basic Network Support. Strong technical Background with Excellent Communication Skills.