683 Laptop Support Jobs - Page 2

We require System Administrator who can handle Network Computer and Data Management. Should be BCA/MCA with 1 to 2 years experience. Within 5-8 Kms. radius from Nungambakkam. Immediate joiner is preferred. Ct on 7010723065. Website - www.rbco1976.com

Monitor all Network & activity by Spicejet Network Application (like ISP, Firewall, Switch, Bandwidth, Printers.Install, configure, and support an organization's on network.

Job Description:- Lead end-to-end Project Management for large-scale Network and Security infrastructure deployments. Work closely with clients, OEMs, vendors, and internal teams to define project scope, timelines, and deliverables. Project Support - Work with Team members Onsite/Offsite to address and resolve Issues/Escalations. Managing the daily activities and needs of an entire team, ensuring team have the supplies and resources they need to complete their assigned tasks/deliverables on time and within limits. Prepare and Maintain MIS Reports, Dashboards and Project Action Points (PoAs) Tracking, Reporting and Monitoring Project Deliverables. Manage Project Governance, Compliance, Documentation, and Change Control Processes. Customer Interaction and multiple Stakeholder Management. Operate effectively at all levels including Customer Management to maximize opportunities and improve Customer Service. Actively Drive, Participate and share data for Daily, Weekly & Monthly Performance Review of the Project and Dashboard Preparation through Project related Tools. Track and control Project progress against Milestones and SLAs, execute project management administrative tasks such as managing invoices, purchase orders and inventory reports, among other financial documents. Willingness to learn and work on new technologies and solutions. Coordinate with network engineers, security analysts, and OEM partners for seamless execution. Overall Operations Management and shall act as a first point of contact for Support, Resource Management, Customer Management, Escalation Management, SLAs, etc. Maintain a Run-Book, Track and Escalate Issues/Risks/Dependencies/Progress as needed while maintaining thorough documentation. Tracking of problems from ‘initial call’ to ‘restore to service’. This includes problems redirected to Third Parties who provide services. Willingness to travel based on project requirements Preferred Qualifications:- Experience working with BFSI or Government Sector Clients in managing Network and Security-related projects. Hands-on knowledge of ITIL practices and cybersecurity standards (ISO 27001, NIST, etc.). Familiarity with OEMs like Juniper, Cisco, Fortinet, Palo Alto, Check Point, Radware, etc. Certification in CCNA/CCNP, CISM, or CISSP is a plus.

What can you expect in an IT Support Specialist role with TaskUs: Think of yourself as someone who provides assistance and technical support to the business and to team members who are experiencing technical, hardware, or software issues. You are the go-to person for first level technical support for internal customers - to provide resolutions to technical concerns which will result in minimal recurring issues. As you tackle your new tasks for the day, you know that it will lead to one thing: you will ensure quality service in accordance with departmental standards and guidelines, and provide positive customer service orientation resulting in high customer satisfaction ratings. Key Responsibilities: You will respond to telephone calls and email messages from users requesting for assistance; log and keep records of customer/employee queries interpret problems and analyze possible causes of hardware and software failure Identify computer hardware, software and telecommunications malfunction and take appropriate action to resolve these issues while ensuring data and system integrity. As necessary, you will conduct tests, configure, install, modify, maintain, and repair computer hardware, operating systems, applications, software patches, and updates. You will assist in conducting users application testing during program implementation, migration, and system maintenance. You will perform desktop system maintenance/upgrades including all desktop OS patches, and create/maintain documentation of instructional procedures (i.e. hardware/software installation) and/or knowledge-based troubleshooting techniques. Other tasks will include maintaining an inventory of computer hardware assets, peripherals, and software licenses owned by the company; and perform scheduled preventive maintenance of computer systems. Required Qualifications: At least 2 year minimum experience Knowledge of I.T. systems and equipment as well as their installation, configuration, maintenance, and repair; has vast working knowledge of I.T. requirements/demands in call center operations and corporate organizations - particularly in the area of Operations support; We need someone with above-average problem-solving, decision-making, and analytical skills Big plus if you are a skilled technical writer - able to document problems and solutions for customers and other technical support personnel. You have good time and project management skill Excellent English communication skills - both spoken and written You are adaptive to changing work schedules and working hours; excellent customer orientation and interpersonal, customer care skills Education / Certifications: Bachelors Degree in ECE, Computer Engineering, Computer Science, Information Technology, or any IT / Computer-related course

Please find the JD for Associate Engineer-Desktop Support below-: Engineer must have Excellent communication skills, Good knowledge on Windows OS Good knowledge on outlook configuration Good Knowledge in Printer Configuration Good knowledge on networking concepts Education required - BE,B.tech/MCA/B.sc/BCA or diploma(3yrs) Experience - 0 to 1yr Immediate joiners are only required Location - Rajpura( Punjab) Pls share your resumes to varsha.easwaran@3i-infotech.com or call me on 9869816404

Job description We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows Manage user accounts via Active Directory. Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Interested candidate can share their CV at Srabani.Karmakar@teamcomputers.com or WhatsApp at 9289088151

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. Note:Rotational Shift Note:Rotational OFF Location:Bangalore/Pune/hyderbad call harshitha@7848820045 call suman@7848820047 call anusha@7815982900 call ashwin@7848820043

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Desktop Support Engineer Job Location: Mohali, Punjab, 5 days (WFO) Job Type: Full-Time Salary: - As per Industry Norms Shift Timing: - 10:00 AM: 7:00 PM Experience Required: - 0-1 year Job Summary We are looking for a motivated and tech-savvy Desktop Support Engineer with 01 year of experience to join our IT team. You will be responsible for setting up and maintaining laptops, desktops, and other office equipment, as well as providing support to employees in both the India and US offices . Key Responsibilities: Set up desktops, laptops, and peripheral devices (printers, scanners, etc.) for India and US employees. Install and configure Windows operating systems and approved company software. Troubleshoot basic hardware and software issues (both onsite and remote). Maintain and update the IT asset inventory for India and US offices. Support onboarding and offboarding tasks like user account setup and access management. Assist employees with day-to-day IT issues (email, login, applications, etc.). Ensure smooth LAN/Wi-Fi network operations in the India office. Log IT issues and solutions in the ticketing system. Follow IT policies and security guidelines. Communicate clearly with employees in India and the US through email, chat, or calls. Required Skills: Basic knowledge of Windows OS and computer hardware. Familiar with MS Office and commonly used software tools. Understanding of basic networking (LAN/Wi-Fi). Good communication skills in English. Willingness to learn and take the initiative. Team player with a problem-solving mindset. Education & Qualifications: Diploma or bachelor’s in computer science, IT, or a related field. IT internships or coursework/project work in hardware/software support is a plus.

Desktop Support Engineer

Greetings from Access Healthcare! Access Healthcare provides business process outsourcing and applications services, and robotic process automation tools to healthcare providers, payers, and related service providers. We operate from 20 delivery centers in the US, India, and the Philippines, and our 26,000+ staff is committed to bringing revenue cycle excellence to our customers by leveraging technology, emerging best practices, and global delivery. Experience : 1 - 8 years Notice period: Immediate to 30 days. Shift Timing: 6.30 PM to 3.30 AM (night shift) Location: Ambattur Estate, Chennai Graduation : Diploma/BE/BTech **Candidates should have excellent communication skills **ONLY MALE CANDIDATES PREFERRED** Job description - Desktop Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high priority issues for the business Managing distribution and maintenance of IT infrastructure assets Kindly share your resume to sharmila.outsource@accesshealthcare.com.

Warm Greetings from SP Staffing!! Role: Desktop Support Engineer Experience Required :2 to 5 yrs Work Location :Pune/Bangalore Required Skills, Build and configure Windows 10/11 Desktops/Laptops Setup desktop/laptop in the domain and configure user profile Setup standard applications like MSOffice, mail clients(MS Outlook, Lotus Notes), Antivirus, Security software(CrowdStrike) and specific business software(SAP client etc) BaU Application support for the above software and hardware Understanding of AD, DHCP, DNS concepts User creation, deletion, transfer with ITSS team. Logging requests with the ITC Service Desk for the creation, modification, deletion, and transfer of mailboxes/AD IDs Verification of groups, including their creation and deletion, in collaboration with group owners The team will handle user Active Directory account unlocking, password resets, and coordination with the central Active Directory and Central Local Network teams. Basic understanding of network concepts and devices. Initial diagnosis and resolution of network-related issues. Liase with ITSS network team for Wan issues VC room equipment setup and coordination Asset Management Supervision of LAN switches and collaboration with the Network Engineer. Interested candidates can send resumes to nandhini.spstaffing@gmail.com

Hiring for CMM 5 level Org!!Provide L1 level backend support for ITSM tools like BMC Remedy/Helix and IBM Netcool. also Responsible for day to day operations of OSS Application.Work as part of a team to provide 24x7support for multipleOSSapplications Required Candidate profile Designation: Desktop Support Engineer L2 Location: Gurgaon Experience:2-3 Years 1+ year of hands-on experience in OSS application operations Contact : snehapawar@peshr.com/7021769496

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune and Bangalore Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Role & responsibilities Responsibilities: Well experienced in remote infrastructure management with the help of remote management tools Responsible for attending trouble tickets & issue calls from various customers with various help desk tools. Responsible for managing Installation, configuration, migration, of Anantas Infra Responsible for infrastructure monitoring services, routine and preventive maintenance, service restoration and provide assurance to customers. Responsible for infrastructure performance, availability, alarm, configuration and fault management. Experience in a cloud computing or thin client environment is highly desirable Experience in Virtualization Technologies is desirable Primary Skill Set: Hardware & Networking Concepts Desktop Operating system knowledge Microsoft standard office product knowledge Basic network skill sets. Basic hardware troubleshooting Preferred candidate profile

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficient call anusha@7815982900 call harshitha@7848820045 call suman@7848820049 call kashish@7816842400 call hr pooja@9886112704 hr mayur@9343402211

You will provide support for escalated desktop, laptop, and peripheral issues on various operating systems including Windows, macOS, and Linux. Your responsibilities will include troubleshooting hardware failures, software errors, and network connectivity problems such as LAN, Wi-Fi, and VPN issues. Additionally, you will be managing user accounts and permissions through Active Directory and O365. As part of your role, you will be responsible for installing, configuring, and maintaining operating systems and enterprise applications. It will be essential to ensure security compliance by handling patching, antivirus software, and enforcing policies. Documenting solutions, maintaining a knowledge base, and generating incident reports will also be a crucial aspect of your duties. You may be required to assist with system upgrades, migrations, and various IT projects. This position offers flexibility in work schedule and the opportunity to work in person at the designated location. This job is suitable for candidates looking for Full-time, Contractual / Temporary, Fresher, Internship, or Freelance opportunities with a contract length of 6 months.,

As a Full-Time IT Support Specialist with 13 years of experience, you will be responsible for providing desktop and laptop support to end users. Your duties will include installing and troubleshooting Windows OS and MS Office, handling printer setup, addressing basic networking issues, maintaining detailed logs of support activities, and escalating unresolved issues when necessary. To excel in this role, you should possess a diploma or degree in IT and have extensive experience in hardware and software troubleshooting. Strong communication skills in both Gujarati and English are essential for effectively assisting users with their technical needs. This is a Full-Time, Permanent position that offers the opportunity to utilize your IT expertise in a dynamic and supportive work environment. If you are passionate about providing high-quality technical support and enjoy solving complex issues, we encourage you to apply for this rewarding opportunity.,

Hiring for Technical Support- Pure Voice Process - HP - Thane - WFO - (General English fluency - C3 comms) Nature of Job: , Troubleshooting Rounds : HR-Amcat-Ops Quality: C3/ B2 Voice Oriya and Bengali candidates required Indent - 20 Required Candidate profile Hsc + 6 months experience / Any Grad Freshers Up to 24k in hand for Linguistic profiles - Bengali and Oriya Shifts: Any day shift Weekoff: 6 days working, any 1 Rotational weekoff Immediate joining

Thane Location (US Voice Process - troubleshooting of photo printers) Qualification - HSC with 6 months Experience or Grad fresher Shift timings - 24/7 Rotational shifts Week off - 2 week offs Rounds of interview - HR/Amcat/ Ops/ typing Required Candidate profile WFO • Transport would be provided by the company during night shift only Boundary line Bandra to Borivali Kalyan to sion GTB to seawoods

Handling customer calls, customer service orientation, Multitasking Provide first-level of Technical support to Operator. Checking mails and replying with proper message. Diagnose and resolve technical problems promptly and efficiently Required Candidate profile Tech Support Executive provides first-level technical support to our Clients. They should troubleshoot problems, guide users through solutions Undergraduate /Graduate/Any Degree with Computer skills

voice Process it is Undergraduate with 6 months technical exp / graduate fresher (technical background) Salary - 21k inhand + incentives Required Candidate profile 6 days working with any 1 week off Rotational shifts

Technical Support Voice Any Grad / UG With 6 Months Minimum Exp Into International BPO (Voice Experience Preferred Cabs In Odd Hours For Females & Cab Allowance Of 180 Rps Per Day For Males 5.5 Days Rotational Shifts HR / Ops / Typing Required Candidate profile Upto 27 CTC With 25 Inhand Instant Joiners

Hiring for Technical Support- Backend Process - CHAT- HP - Thane - WFO - Personal System Hsc/Graduate with 6 months experience in chat process or with any other experience on paper - up to 25k in hand Rounds : HR-Amcat-Ops Quality: C3/ B2 Voice Required Candidate profile For Graduate Freshers - 21k in hand Shifts: 24*7 rotational shifts (strictly follow IBU boundaries of Thane) Week off: 6 days of working. Any 1 Rotational week off

Hiring for Technical Support- Backend Process - CHAT- HP - Thane - WFO - Personal System Hsc/Graduate with 6 months experience in chat process or with any other experience on paper - up to 25k in hand Rounds : HR-Amcat-Ops Quality: C3/ B2 Voice Required Candidate profile For Graduate Freshers - 21k in hand Shifts: 24*7 rotational shifts (strictly follow IBU boundaries of Thane) Week off: 6 days of working. Any 1 Rotational week off