683 Laptop Support Jobs - Page 25

We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 2 to 4 Yrs Job Location: Nashik(Sinnar) JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Job Summary: We are seeking a Desktop Support Engineer to provide technical support for end-users, including troubleshooting hardware, software, network, and printer issues. The role involves managing Azure, Intune, Office 365, and network devices. Key Responsibilities: Provide desktop, laptop, printer, and peripheral support. Resolve hardware/software issues for Windows and macOS. Manage user accounts via Active Directory. Support Azure, Intune, Office 365, and network devices (routers, switches). Handle service desk tickets and ensure timely resolution. Maintain customer satisfaction through clear communication. Requirements: 2+ years of experience in desktop support. Proficiency in Windows, macOS, Azure, Intune, and Office 365. Strong networking knowledge (routers, switches, DNS, DHCP). Excellent problem-solving and communication skills. Relevant certifications (CompTIA A+, Azure Fundamentals) are a plus Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

Role & responsibilities Here are the primary duties and responsibilities of a Desktop Support Engineer: Respond to user inquiries regarding computer software or hardware operation to resolve problems. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Develop training materials and procedures, or train users in the proper use of hardware or software. Confer with staff, users, and management to establish requirements for new systems or modifications. Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications. Oversee the daily performance of computer systems and respond to system messages, alerts or any system failures.

About The Role Role Purpose Executive Assistant ? Do The ideal candidate will work closely with one or multiple Vice Presidents to assist with managing expense reports, travel arrangements (domestic and international) as well as calendar management. Ideal candidate is one who strives for excellence, has a cooperative spirit, is compassionate and enjoys working in a fast paced environment where getting things done is a high priority. Incumbent will perform a variety of duties and task for Vice Presidents of business unit and may be directed to prepare or handle additional administrative tasks as needed. ? ? ? Reinvent your world.We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

We are seeking a skilled Network Administrator to manage and maintain our organization's network infrastructure. You will be responsible for ensuring the integrity, security, and availability of network services, hardware and software management.

Follow standard service desk operating procedures Manage queries or escalate Incident, service requests ticket is met as per KPI includes Number of Contacts Handled, Call Talk Time & Hold Time, TAT, First Call Resolution Rate, Recurring Incidents

Desktop support for Windows OS 10/11, Mac OS, MS Office & Outlook configuration Install OS, patches & firmware; troubleshoot hardware issues Manage laptop & printer maintenance; configure DHCP & LAN Manage incidents & requests VIPs/ Event support

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Prerequisites: Graduate,with minimum of 1 year of experience into International technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Role Overview: As a Technical Support Advocate, you will be the frontline representative for Microsofts consumer products. Your primary responsibility is to assist customers with technical issues related to Microsoft software, hardware, and services. Youll provide timely and effective solutions, ensuring a positive customer experience. Key Responsibilities: 1. Customer Interaction: o Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. o Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. o Effective Communication: Clearly explain technical concepts to non-technical users. 2. Product Knowledge: o Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. o Updates and Patches: Stay informed about product updates, patches, and known issues. o Self-Service Guidance: Guide customers on using self-help resources and online documentation. 3. Issue Resolution: o Tiered Support: Escalate complex issues to higher tiers when necessary. o Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. o Case Management: Document interactions, solutions, and follow-up actions in the support system. 4. Customer Satisfaction: o First-Contact Resolution: Strive for first-contact resolution whenever possible. o Professionalism: Maintain a positive and professional demeanour even during challenging interactions. o Customer Feedback: Collect feedback and identify areas for improvement. 5. Collaboration: o Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. o Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 6. Quality Assurance: o Adherence to Policies: Follow Microsofts support policies and guidelines. o Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Minimum Recommended Agent Skills and Abilities: While additional skills can be developed through training, the following prerequisites are essential for supporting Microsoft consumers: 1. Accounts and Billing Skills: o Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. o Billing Management: Understand billing processes and assist customers with billing-related inquiries. o Sign-In Assistance: Help customers with sign-in or sign-up processes. o Refunds and Purchases: Assist with refunds and guide customers through product purchases. o Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 2. Customer Service Skills: o Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. o Assisting with Updating / Upgrading the Product or Service cross platform. o Assisting with purchasing a product or recommend one appropriately. 3. Technical Support Skills: o Assisting with delivering the appropriate post install technical support. o Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform o Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions Qualifications: • Education: Bachelor’s degree in computer science, Information Technology, or related field (or equivalent experience). • Experience: o Prior experience in technical support or customer service. o Familiarity with Microsoft products and services. o Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) are a plus. • Skills: o Excellent communication skills (verbal and written). o Problem-solving abilities. o Patience and empathy. o Ability to work in a fast-paced environment. As a Technical Support Advocate, you’ll play a crucial role in ensuring Microsoft’s customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. suman@7848820047 anusha@7815982900 navya@7848820042 call indu@7848820046 call kavya@7849020010

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call pooja@9886112704 call Hr suman@7848820047

Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call mayur@9343402211 call hr monica@9886112583

International and Domestic Voice Technical experience-Sal 3 to 4.5LPA Only Graduates Freshers and Min 1 year experience can apply 5 Days / 2 off Rotational Shift Profile: Technical Support Troubleshooting Contact HR Lilly @ 9880951682

We are Hiring for International voice process !! Qualification : Grad / UG ( Min 1yr exp ) Location:Bangalore Salary:Upto 28k Shifts :Rotational Virtual interview !! Call or whatsapp manya @6364822002 / 6364803282 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Field Work Should Have Experience on SLA, Active Directory DNA, DHCP, DLP, Group Policy, SCCM

Role & responsibilities Managing the IT Infastrature in school. Hardware and sofware support Administers laptop, desktop, printer , security and software deployment. Technical support and troublemshooting for variuos system like apple , window and android. Preferred candidate profile Experienced in troubleshooting and networking and tech support

Hi, We are hiring for Leading ITES Company for Service Desk - Command Center Profile. Location- Bangalore Please go through the JD and we will get back to the relevant profiles. Roles and Responsibilities Opens, logs, prioritizes, assigns, and closes calls logged in the IT SD Asks the Customer End User for all relevant information concerning the call made or issue reported by the Customer End User Attempts to resolve the defined inquiries while on the telephone, to meet the agreed upon Service Level for First Call Resolution Routes the enquiries to Resolver Groups as appropriate Re-routes misdirected calls Escalates tickets which have not been resolved by SD, in accordance with Customer escalation procedures Provides status and updates on tickets to authorized users Reopens Ticket / Creates new ticket to follow up if the user indicates that the inquiry was not resolved to their satisfaction Makes recommendations for updates to the KB database Adherence to policies and procedures, closure of open calls after resolution. Requirements: Able to handle Calls, Emails, Chats & Web tickets and should be willing to work in 24*7 shift environment Basic understanding of inter-relationship of software, hardware and communications Hardware trouble shooting skills Printer and Network issues Experience in PC Hardware configuration Experience supporting LANs, PC operating systems and desktop software Experience using a variety of PC software including Microsoft Office Suite, Knowledge and understanding of end user requirements Strong customer service orientation Self-Starter Good listening skills & Ability to analyze and solve technical problems Strong problem analysis, resolution, and writing skills Good interpersonal and communication skills Analytical skills excellent spoken and written communication skills Mandatory Language Skill : Prior SD experience and excellent English speaking skills. To Apply WhatsApp 'Hi' @ 9151555419 and Follow the Steps Below: a) For Position in Bangalore Search : Job Code # 29

Hiring for Technical Support Day Shift Location: BANGALORE Shift: Day Shift | Working Days: 5 days (2 days off) CTC: 3 LPA – 4.5 LPA Qualification: Graduate / Undergraduate Eligibility: Freshers & Experienced candidates can apply Requirements: Excellent communication skills in English & Hindi Strong technical knowledge and problem-solving skills Good interpersonal skills with customer-focused approach Roles & Responsibilities: Troubleshoot and resolve customer issues related to: Speakers Headsets Soundbars Provide accurate solutions and ensure customer satisfaction Document interactions and escalate complex issues when required Call & Book Your Interview Slot: 9742630123 / 8884777961 / 7829336202

We have excellent opening for the position of Desktop Engineer. Qualification : Any graduate Experience: 2 to 4 Yrs Job Location: Aurangabad JD as follows Installation and Roll out services of new desktops & laptops. Good communication skills Hardware fault diagnosis & isolation on desktops / laptops. Installation and OS Support - Repair / Re-Installation or fresh Installation Installation and Software Support on Office Automation software, Anti-virus software, Email Client (Outlook), IE, Chrome & other Business Critical Applications Configure / troubleshoot network connectivity of desktops / laptops & network printers Installation, re-installation, configuration of peripherals e.g. printers, scanners etc. Troubleshooting & resolution of first level printer problems (e.g. paper jam, alignment, configuration setting, driver related problem, font related problem etc.) & vendor coordination for L2/L3 & Spares support. About Company Team Computers is a bridge between business needs and the world of IT solutions. We see ourselves as trusted solutions partner.We understand your needs, Identify-Integrate-Support High quality, affordable IT Solutions in Hardware, Software, Services, Mobility, Analytics and Cloud with Speed, Flexibility and an attitude of Sewa. Founded in 1987 by Ranjan Chopra , an alumnus of IIT-Kanpur, it has emerged as a leading IT Infrastructure and Information Solution Provider in the last three decades. With a turnover of 3000+ Cr , having 25+ offices across India and 4,000+ members, we have served 2500+ customers over a span of 36+ years. If you are interested in this opening please send your updated resume with following details on rahul.bhole@teamcomputers.com Experience Current CTC Expected CTC Notice Period Thanks & Regard, Rahul Bhole

Responsibilities: *Field Support apprx 10kms radius from our office * Manage network infra * Troubleshoot and assembling desktops and laptops * Provide remote support for desktop issues * Troubleshoot printers * Install OS & hardware on desktops Mobile bill reimbursements Travel allowance

Call HR John @ 6362028414 Hiring for Multiple Companies for International Voice & Technical Voice Support Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution Call HR John @ 6362028414 For immediate Responce Text me On whats app Role: Technical Support - Voice

Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Hardware and Networking Troubleshooting Knowledge of network troubleshooting, Ethernet and IP configuration Basic server Knowledge 2015 to 2025 batch can apply Male candidates only Microsoft outlook

Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Khushi 7869457739 *Monika 7869365175 *Kanak 8982889979 *Antra 9589329989 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.

Domain - International Technical Voice Support Min 1yr exp. in Tech Support/Service desk/Troubleshooting/Snow Any Graduate CTC - 4 LPA WFO-5 days working 24*7 Shifts Contact - Divyanshi ( 8905115503 ) Perks and benefits Both Ways Cab Allowance and Incentives

Tech Support Roles and Responsibilities: Responsible for the successful running, integration and support of various IT Assets, Applications, Cloud services, VoIP/SIP systems, and Security Devices . Work closely with users, steering committees, and leadership to ensure network, hardware, cloud, VoIP, and application requirements are met. Review and evaluate hardware, software, cloud, and networking alternatives and recommend cost-effective solutions. Responsible for troubleshooting daily IT, VoIP, VPN, Firewall, and software-related issues faced by different departments. Responsible for maintaining Daily Reports and Progress Updates and sharing with stakeholders. Work with the team to maintain & manage inventories procured by the company (both self-owned & on lease). Act as a brand ambassador for computerization, digitalization, and remote working solutions . Ability to communicate technical information (Cloud, VPN, VoIP, Security Policies, etc.) to a non-technical audience. Developing and implementing IT policies and procedures to ensure IT Security, Cyber Security, and Data Privacy . Ensure IT Security compliances (Firewall, Endpoint, VPN, Spam/Phishing checks) are met and reported as required. Ensure vendor/partners correctly upgrade systems while ensuring governance and control remain with the company. Oversee installation, configuration, and maintenance of Windows Servers, Switches, Routers, Firewalls, VPNs, Remote Access software, and IT equipment . Supervise IT staff, including Help Desk and IS Analysts , and ensure smooth execution of responsibilities. Monitor and manage VoIP (SIP) calls, VPN tunnels, and Firewall security policies to ensure 24/7 availability and compliance. Supervise all daily IT operations including: Help Desk, IT Infrastructure, Networking, Telecommunication, Cloud Services, Remote Access, Vendor coordination, and End-user Support . Preparation of workflow analysis, Root Cause Analysis (RCA), and ensure timely bug/error resolution. Regularly check for spam, malicious numbers, VoIP call logs, and security threats . Manage IT delivery projects at scale while meeting SLA commitments . Ensure staff are trained on proper use of IT systems (Cloud, Remote Tools, VPN, VoIP, Cyber Security awareness). Download & maintain backups of VoIP call recordings for compliance and audits. Maintain Excel records for all subscribers & active members . Monitor company websites and ensure real-time fixes for glitches & bugs . Role & responsibilities Preferred candidate profile Role - IT Associate Experience 3 to 5 years Shift timings 5:00 AM to 2:30 PM Location Gurgaon, Sector 48 Email recruitment@veye.co.in Job Types : Regular / Permanent, Full-time Pay : 20,000 45,000 per month Benefits: Flexible schedule Provident Fund Schedule: Morning Shift Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Job Location - Veye Research Pvt Ltd. Unit No.940-941, 9th Floor, JMD Megapolis, Sohna Rd, Sector 48, Gurugram, Haryana 122018

Greetings from The Job Factory !! Hiring for Technical Support Executive - International voice Process **Only immediate joiners with Graduates and Undergraduates can apply** **Only candidates who have excellent communication can apply** For More Details Call : HR smitha @ 9880964847 (Call or Whatsapp) Email id : smitha@thejobfactory.co.in Role: Customer Support Executive Process: Voice process Mode of Work: Work from Office Location: Bangalore Working Days: 5 days Shift: Rotational Shift Qualification: Graduates (Fresher) & Grads and Undergrads (Exp) Salary: Upto 6 LPA per annum Responsibility: Identify and conduct communications activities to improve agent effectiveness and increase customer satisfaction. Create focused communications to reinforce existing processes or introduce new ones. Help manage the tools used for agent communications. Good verbal and written communication Regards, SMITHA HR TEAM

Team Handling, The candidate will be responsible for installing, configuring and maintaining the company’s various computers systems, applications and firewall. This includes system and application upgrades, updates and patches.