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desktop suppor engineer || Vadodara

desktop suppor engineer || Vadodara

Team Computers

2 - 6 years

0 - 3 Lacs

Vadodara

Posted:4 weeks ago| Platform:

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Skills Required

Desktop Support Networking Remote Support Laptop Support Outlook Configuration OS Installation Windows Installation Desktop Troubleshooting Printer Support Printer Troubleshooting Hardware Troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Summary:

We are hiring an Onsite L1 Engineer to provide hardware and software support for end-user devices, troubleshoot Windows and macOS systems, and assist with Office 365 applications and basic network issues.

Responsibilities:

Troubleshoot laptops, desktops, OS (Windows/Mac).
Manage service tickets via Service Desk tool.
Support L1-level network issues with the central network team.
Install, configure, and maintain hardware/software for end-users.
Provide onsite and on-call support as needed.

Requirements:

Engineering Graduate or Diploma in Computer Hardware/IT.
2-3 years of L1 support experience.
Knowledge of Windows, Mac OS, Office 365, and ticketing tools.
Basic networking knowledge.
Good communication and customer service skills.

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