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2.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Hybrid
Role Designation Looking for an immediate joiner. Position Summary Provide L 2 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 2 year of experience into technical Support Experience of working as a Technical Support agent showing experience of systems, support, diagnostic and resolution call indu@7848820046 aditi@7795311459 call suman@7848820047 Call Pooja @9886112704
Posted 3 months ago
2.0 - 7.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficient kavya@7849020010 call navya@7848820042 call suman@7848820047
Posted 3 months ago
0.0 - 1.0 years
0 - 1 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Networking Concepts Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 3 months ago
1.0 - 6.0 years
1 - 6 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Role & responsibilities :- a. Understanding of Ticket process & SLAs-Incidents/service requests & FCR. b. He/She will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors. c. Providing technical support, including identifying problem incidents with their subsequent resolutions. d. Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners. e. Creating Profiles to users for customizing desktop settings. f. Ensuring functionality of desktop systems throughout departments through frequent evaluations and routine maintenance. g. Planning and executing routine repairs and system upgrades. h. Making use of helpdesk systems to prioritize work-load and updating queries and calls. i. Installed and configured various applications Softwares Like MS Office 2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer. j. Identify & suggest possible improvements on processes & procedures. k. Ensures the compliance by adhering to the standard processes/templates defined for the department. Interested candidates can contact us directly, send their resume to careers@geekayinfotech.com, or WhatsApp their resume to 7710917782.
Posted 3 months ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Job Summary: We are hiring a Desktop Support Engineer to support end-users in hardware and software issues. Key Responsibilities: Respond to technical support tickets and troubleshoot desktop-related issues. Provide guidance and training to users. Maintain inventory of hardware and software. Set up new user accounts and workstations. Qualifications: Diploma or degree in IT. 1-3 years of desktop support experience. Familiar with Microsoft Windows, Office Suite, and networking fundamentals.
Posted 3 months ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
HI Warm Greetings, We Are Hiring! You can call us /whatsapp and book your interview slots chethana :7829336034 / Deepa : 9380300644 / Sheez :7829336202 / We are looking for G raduate freshers with strong technical skills and excellent communication abilities to join our team as Technical Support Associates . If you are a quick learner with a passion for solving technical issues, this is the perfect opportunity for you! Key Responsibilities : Provide technical support and troubleshoot Microsoft product-related queries (Windows OS, Office Suite, etc.) Resolve issues related to software installation, system configuration , and performance Deliver excellent customer service by communicating effectively and addressing client concerns professionally Assist clients via various channels, including phone, email, and chat, with technical troubleshooting steps Log and document all technical issues in ticketing systems and escalate complex issues when necessary Provide step-by-step instructions to customers to resolve technical problems Ensure a high level of customer satisfaction through timely issue resolution Skills & Qualifications : Graduate in any discipline (freshers are welcome) Strong knowledge of Microsoft technologies (Windows, Office, etc.) Excellent oral and written communication skills Ability to multitask and prioritize in a fast-paced environment Strong problem-solving and troubleshooting abilities Willingness to work in shifts Why Join Us? Competitive salary package Growth opportunities within the company Training and development programs A supportive and collaborative work environment Regards, Sheez :7829336202
Posted 3 months ago
1.0 - 3.0 years
2 - 3 Lacs
Noida
Work from Office
Manage and maintain the local IT infrastructure, including in-house servers, cloud servers, networks, systems, and end-user devices. Oversee the day-to-day operations of IT systems, including monitoring and troubleshooting issues, resolving technical problems, and ensuring smooth functioning. Manage local IT projects, including planning, implementation, and monitoring of IT initiatives. Provide technical support to employees, including troubleshooting and resolving hardware, software, and network issues. Ensure compliance with IT policies, procedures, and security standards. Collaborate with other IT team members and stakeholders to ensure effective IT operations and support. Stay up-to-date with the latest trends and technologies in IT infrastructure management and make recommendations for improvements. Maintain documentation related to IT systems, processes, and procedures. Conduct regular audits and assessments of local IT infrastructure to identify and address vulnerabilities or areas for improvement. Knowledge of DVR/ CCTV Camera Setup Knowledge of Biometric / attendance equipment Understanding of firewalls Understanding of NAS Devices
Posted 3 months ago
8.0 - 13.0 years
9 - 15 Lacs
Hyderabad
Work from Office
Only Female Candidate's can apply. Must have Min 1+yrs exp as a Operations Manager in the Technical Support Voice process. Handled a span of 100+FTE's. Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com
Posted 3 months ago
1.0 - 6.0 years
1 - 3 Lacs
Dahej
Work from Office
Job Title: IT Helpdesk/Desktop Engineer Accommodation & Cab Provided Key Responsibilities: Ensure compliance with Service Level Agreements (SLAs) and timely issue resolution. Manage and troubleshoot hardware desktops, laptops, printers, plotters, and IoT devices. Assemble, install, configure, and maintain IT infrastructure. Handle passive networking tasks like cabling, crimping, punching, and IO testing. Apply system updates and patches as needed. Manage user policies, group email IDs, and provide end-user support for: Windows OS MS Office, Office 365, OneDrive (E1, E3, E5) Provide remote support using tools like Team Viewer, AnyDesk, SCCM, Microsoft Teams, and more. Troubleshoot and replace hardware components for branded systems (Dell, HP, Lenovo, etc.). Coordinate internet connectivity issues (leased line/broadband). Support and collaborate with the helpdesk engineer team for escalated issue resolution. Required Skills & Experience: Proven experience in hardware troubleshooting and network support. Strong understanding of Ethernet and network cabling. Experience with IT service management and remote desktop tools. Familiarity with engineering application support.
Posted 3 months ago
0.0 - 1.0 years
1 - 1 Lacs
Mohali
Work from Office
Responsibilities: * Provide hardware & network support * Troubleshoot desktop issues on LAN * Maintain system performance & security * Collaborate with teams for effective resolutions * Manage laptop & desktop maintenance Over time allowance Leave encashment
Posted 3 months ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For More Details Call : HR Krithika @ (Call or whatsapp ) Email ID : Krithikathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.5 LPA For More Details Call : HR Nivetha @ 9035369666 / 9880952642 (Call or WhatsApp ) Email ID : Nivetham@thejobfactory.co.in
Posted 3 months ago
5.0 - 6.0 years
6 - 8 Lacs
Bengaluru
Work from Office
Atleast 3+ years of Experience in supporting Desktop or Laptop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) Should have knowledge on first level hardware and local network troubleshooting and Installation of software. Troubleshooting of Browser related issues Basic understanding of DNS/DHCP/Windows AD Understanding of ITSM tool and ticket handling Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly report as defined with zero errors.
Posted 3 months ago
2.0 - 7.0 years
3 - 7 Lacs
Mumbai, Chennai, Bengaluru
Work from Office
Atleast 2+ years of Experience in supporting Desktop or Laptop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) Should have knowledge on first level hardware and local network troubleshooting and Installation of software. Troubleshooting of Browser related issues Basic understanding of DNS/DHCP/Windows AD Understanding of ITSM tool and ticket handling Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly report as defined with zero errors.
Posted 3 months ago
0.0 - 4.0 years
2 - 3 Lacs
Pune, Bengaluru, Mumbai (All Areas)
Work from Office
Role & responsibilities Job Summary: We are looking for a skilled Desktop Support Engineer to join our IT support team. The candidate will be responsible for providing technical assistance and support to end-users for hardware, software, and network-related issues. Key Responsibilities: Install, configure, and troubleshoot desktop/laptop hardware, software, and peripherals. Respond to technical support tickets and resolve user issues in a timely manner. Provide support for Windows/Mac operating systems and Microsoft Office applications. Setup and maintain user accounts, permissions, and passwords in Active Directory. Support network printers, scanners, and other IT equipment. Troubleshoot basic LAN/WAN connectivity issues. Perform system upgrades, patches, and routine maintenance. Maintain inventory of IT assets and ensure compliance with company IT policies. Assist in onboarding/offboarding employees from an IT perspective. Provide remote support using tools like TeamViewer, AnyDesk, or Remote Desktop. Required Skills & Qualifications: Bachelor's degree or diploma in Computer Science, IT, or a related field. 14 years of experience in desktop support or a similar role. Strong knowledge of Windows 10/11 and Office 365. Familiarity with Active Directory, DNS, DHCP, and basic networking. Excellent troubleshooting, communication, and interpersonal skills. Ability to work independently and in a team environment. ITIL Foundation certification (optional but preferred). Experience with ticketing systems like ServiceNow or Jira is a plus. Preferred candidate profile
Posted 3 months ago
0.0 - 1.0 years
0 - 1 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 3 months ago
1.0 - 6.0 years
0 - 3 Lacs
New Delhi, Gurugram
Work from Office
Job Description:- 1. Supported user base of at least 100+ end users 2. Address user tickets regarding hardware, software, and networking 3.Knowledge of basic network troubleshooting at desktop level 4. Knowledge of installing the Microsoft security patches, Antivirus Patches etc. 5. Provide installation, configuration, and support of desktop computers, peripheral equipment, and software. 6. Perform routine updates of desktop hardware and software 7. Rebuild, configure, and repair desktop equipment as needed 8. OS Installation, Outlook Configure 9. IT H/W Diagnosis & troubleshooting 10. Applications & OS Troubleshooting candidate must have Bike
Posted 3 months ago
1.0 - 5.0 years
0 - 3 Lacs
Ankleshwar
Work from Office
Greetings! Job Description : We are looking for IT support roles at our Ankleshwar office. We are hiring for both Desktop Support Engineer. Responsibilities : Responsible for logging tickets, monitoring, assigning tickets to respective support engineers. Providing first level of remote technical support to clients. Making sure that the tickets are responded within the required time frame to meet the SLAs. Escalating the calls to support manager if tickets are not responded or resolved within the time. Vendor management. Preparing and scheduling daily, weekly and monthly MIS reports and sending the reports to clients and managers. Managing and maintaining the workflow, client contacts, support contracts, SLA details, escalation matrix, performance metrics, time entries etc. as per client requirement. Immediate joiners preferred. Interested candidates can share resume at chandanbala.jain@teamcomputers.com
Posted 3 months ago
1.0 - 3.0 years
2 - 3 Lacs
Mohali
Work from Office
Hiring Desktop Troubleshooting specialist Location- Mohali Salary - 20k to 30k Qualification- Graduation Exp - 1+ year in desktop troubleshooting Call/WhatsApp@7986969965
Posted 3 months ago
1.0 - 6.0 years
0 - 2 Lacs
Lucknow
Work from Office
Roles and Responsibilities Provide desktop support to end-users, troubleshooting hardware and software issues on laptops, desktops, printers, and CCTV systems. Configure Outlook email clients for efficient email communication. Troubleshoot LAN connectivity issues and perform network maintenance tasks as required. Install new software applications and configure settings for optimal performance. Offer remote assistance to resolve technical queries via phone or video conferencing. Desired Candidate Profile 1-2 years of experience in desktop engineering with expertise in desktop support, IT support, system support, laptop support, printer support, outlook configuration, hardware troubleshooting, LAN support, cctv installation, printer troubleshooting, and network troubleshooting. Strong knowledge of Windows operating systems (Windows 7/8/10) and basic networking concepts. Excellent problem-solving skills with ability to work independently on-site at client locations. Interested candidates can apply and share the resume on Below credentials Mail-akanksha.singh@3i-infotech.com WhatsApp No- 9810870964
Posted 3 months ago
3 - 8 years
3 - 3 Lacs
Virudhachalam
Work from Office
Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Ensure constant availability of technical resources
Posted 3 months ago
- 2 years
3 - 5 Lacs
Bengaluru
Work from Office
Role Designation Looking for an immediate joiner. Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and information systems. Follow a systematic, disciplined and analytical approach to problem solving to meet set standards and agreed procedures. Executes transactions as per prescribed timelines. Show proactiveness in learning and developing technical skills in resolving Application related issues Provide L 1.5 measure analysis of issues and inputs for problem management. Leverages best effort method for issue resolution through cross functional coordination and support team lead in training, reviews and escalation handling. Required skill set Prerequisites: B2 language proficiency Experience of working as a Technical Supportagent showing experience of systems, support, diagnostic and resolution Analytical and Problem-solving skills: Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues to resolve issues Problem solving skills and quick thinking to own & resolve issues independently, thoroughly & efficiently call pooja@9886112704 call soumya@8088720040 call Hr Ashika@7829423175
Posted 4 months ago
1 - 6 years
4 - 8 Lacs
Pune, Bengaluru
Work from Office
HI Warm Greetings, Technical Support Officer (Voice Support) Responsibilities: Handle inbound technical support queries via phone. Troubleshoot and resolve issues related to Microsoft O365 products (Outlook, Teams, OneDrive, SharePoint, etc.). Provide timely and accurate solutions while maintaining high customer satisfaction. Escalate complex issues to higher-level support when necessary. Document all interactions and solutions provided. Requirements: Minimum 1 year of experience in a technical voice support role. Strong troubleshooting experience in Microsoft Office 365 products . Excellent spoken and written communication skills. Strong interpersonal skills and customer-handling ability. Willing to work in night/US shifts . Must be an immediate joiner or have a maximum of 30 days' notice . Call/WhatsApp to Book Your Interview Slot: 7829336034 / 9986267393 /7829336202 /9380300644 Dont miss this chance to work with a dynamic team and build your career in global technical support!
Posted 4 months ago
1 - 5 years
0 - 2 Lacs
Thane
Work from Office
Computer Hardware Technician • Basic Knowledge of Computer Hardware • Good client interfacing skills • Ability to be at the service of the internal client • Experienced will be preferred. • SSC passed or Higher Salary: Rs. 15,000 – Rs.25,000
Posted 4 months ago
1 - 5 years
2 - 4 Lacs
Rajahmundry, Vijayawada, Hyderabad
Work from Office
Provide first-level technical support via phone , email, and chat for employees or customers facing technical issues Diagnose and resolve common IT issues related to hardware, software, and network connectivity (e.g., login issues, software errors, printing problems) Document and track issues through a help desk ticketing system, ensuring accurate records of issues and resolutions Escalate unresolved issues to higher-tier support teams (Tier 2 or Tier 3) when necessary, while providing detailed information to assist in further troubleshooting Assist with software installation and setup on desktops, laptops , and mobile devices, ensuring configurations meet company standards Provide guidance and instruction to users on basic IT procedures, troubleshooting steps, and best practices Maintain an inventory of IT assets such as hardware, software, and peripherals Assist in setting up new users with accounts, systems, and equipment Follow standard operating procedures (SOPs) and maintain a professional and courteous demeanor when communicating with users Perform other duties as assigned by the Help Desk Manager or IT team Traveling within the city - 3 Branches. Person with 2-Wheeler preferred. To support daily Incidents on Hardware troubleshooting (Desktop/POS/Printers/Scanners/ CCTV, L0 Network router/Switch, etc) Preventive maintenance of IT infra. Education & Experience Any 10th or 12th Available Jobs and Positions: System Engineer (on-site) Laptop Technician (Field Engineer) Sr. IT Engineer (Remote) Network Engineer (Field Engineer) Company name: 365 Admin Support and Services - Hyderabad Website: https://www.365adminsupport.com/ https://www.365adminsupport.in/ Desired Skills Troubleshoot desktop and laptops, routers, issues and resolve. Knowledge of LAN & WAN Knowledge of Router and AP basic configuration and troubleshooting (L0). Knowledge on mail configuration Knowledge to install OS like Windows / Linux etc. Understanding of Retail Applications will be advantage Working knowledge of MS Products Excel, Word & Power Point Give Permanent fix to the desktop, printer problems, basic LAN & server Support issues. Load/Reload standard build operating system configurations. Installation & troublingshooting of critical applications & their usage guidelines. Installation of anti-virus on desktops and remove virus. Esclate the problem to the technical specialist & to regional/ National Team Leads if not resolved. Send your resume on hr@365adminsupport.com , madhavi@365adminsupport.com or 9550247123 Contact HR: Madhavi: +91 9550247123
Posted 4 months ago
3 - 8 years
2 - 4 Lacs
Pune
Work from Office
Knowledge about Windows Operating System Installation and Computer Hardware Troubleshooting. Setup desktop computers and peripherals and test network connections. Maintain computer peripheral devices like printers and resolve associated problems
Posted 4 months ago
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