Laptop & Desktop Technician

Company Description

Icetouch Computers is a leading provider of comprehensive IT solutions, catering to businesses, hospitals, educational institutions, and individuals across Mumbai and Maharashtra. Specializing in laptop and desktop sales, corporate IT support, networking, security systems, and more, the company delivers innovative and reliable technology services. With certified technical experts, a commitment to transparent pricing, and a strong focus on quick and dependable support, Icetouch Computers has built lasting partnerships with top organizations such as Aditya Birla Group, Rolex, L&T, and the Indian Navy. Our mission is to empower businesses with seamless technology to enhance productivity, security, and efficiency.

Role Description

This is a full-time on-site role for a Laptop & Desktop Technician, located in Vasai. The Technician will be responsible for diagnosing, repairing, and maintaining computer hardware, peripherals, and networking systems. Daily tasks will include troubleshooting and resolving technical issues, providing hardware support for desktops and laptops, and offering technical expertise in printer support and network setup or maintenance.

Qualifications

• Proficiency in Desktop Computers, including hardware and software installation, configuration, and upgrades
• Experience in Computer Repair and Troubleshooting, with an emphasis on diagnosing and resolving technical issues
• Ability to provide Technical Support and resolve end-user issues efficiently
• Knowledge and skills in Printer Support, including setup, troubleshooting, and maintenance
• Strong communication skills and the ability to provide excellent customer service
• Capability to work independently and manage on-site technical support effectively
• Experience with networking and computer peripherals is a plus
• Relevant certifications (such as CompTIA A+ or equivalent) are beneficial