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L2 Support - Network, Storage & Back-up

L2 Support - Network, Storage & Back-up

Virtusa

2 - 5 years

0 Lacs

andhra pradesh

Posted:10 hours ago| Platform: GlassDoor logo

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Skills Required

support network storage design deployment backup networking analysis planning testing collaboration escalation software training mentoring architecture documentation certifications routing bgp ospf eigrp switching wan mpls vpn voip emc nimble netapp veeam veritas vmware virtualization technology troubleshooting service aws azure strategies connect cisco itil certification teamwork development

Work Mode

On-site

Job Type

Part Time

Job Description

Responsibilities
Design, deployment, and support for storage, backup, and networking devices systems Investigate network issues and bring to resolution within stated SLA parameters Provide root cause analysis to support team and customers upon request Responsible for planning, implementing, and supporting changes to various infrastructure systems Review and assist with backup and recovery planning and testing Collaboration with various teams supporting complex environments to troubleshoot issues Escalation point for support engineers Interact with hardware and software vendors to ensure timely resolution of issues Periodic recommendations to clients to optimize performance, availability, and resource consumption Participate in training and mentoring of junior team members Developing and maintaining systems architecture and common procedure documentation Required Skill Education Associate s or Bachelor degree in IT, Computer Science, or related field and or equivalent work experience CompTIA Aplus, CompTIA Network ,certifications 5plus years of experience in administration, support, design, and implementation of Network infrastructure Experience with Routing BGP, RIPv2, OSPF, EIGRP Experience with Switching VLANs, Capacity Planning Experience with WAN (MPLS, VPN) Familiarity with VOIP Wireless Deployments 2 to 5 years of support-level experience with SAN technologies such as EMC, Nimble, NetApp, and HPE Backup technologies such as Veeam, Barracuda, eVault, Veritas, BackupExec, and Commvault VMware virtualization technology Excellent analytical, troubleshooting and problem-solving skills Excellent written and oral communications skills Experience with service delivery in a 24 x 7 x 365 environment Self-starter who can work effectively independently as well as in cross functional team environments Nice to Have Skills Experience with AWS Route 53, Azure Traffic Manager and Global availability strategies Experience with Azure ExpressRoute and/or AWS Direct Connect Infosec experience Cisco or related network certifications VMware certifications ITIL v4 certification

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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L2 Support - Network, Storage & Back-up