246 L2 Jobs - Page 7

International Voice Process Experience - 1 year min in Int. Technical Voice Process CTC-Upto 6 LPA Any Graduate Location - Bangalore/Pune Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 / genesisanugrah@gmail.com Perks and benefits Salary+Incentives+Night Shift Allowances Both Cabs

Job Title: Network Support Engineer (IP/Ethernet) Experience: 3-7 Years Industry: Telecommunication / Internet Service Provider Location: Mumbai / Pune Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: 3-5 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV to kajal.p@genxhire.in or 77188 96527.

Job Title: Network Support Engineer (IP/Ethernet) Experience: 3-7 Years Industry: Telecommunication / Internet Service Provider Location: Mumbai / Pune Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: 3-5 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian. Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG. Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena. Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills. If interested then kindly share your updated CV to kajal.p@genxhire.in or 77188 96527.

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Role- Technical support (Service Desk) Must have 1-2 Years international voice experience (Excellent comms) Immediate Joiners- Bangalore Rotational Night Shifts Graduate Budget- 4-6 LPA Contact- 7742324144

Job Description: QA Automation Engineer (Python) Summary We are looking for a skilled QA Automation Engineer with expertise in Python-based test automation and a strong understanding of Object-Oriented Programming (OOP) concepts. The ideal candidate will have hands-on experience with test automation frameworks (Pytest, Robot, Behave) and a solid background in Linux environments. Knowledge of traffic generators (Ixia, Spirent) and Layer 2/Layer 3 protocols testing is a plus. This role requires a detail-oriented professional who can design, develop, and execute automated test suites to ensure software quality and reliability. Key Responsibilities Develop, maintain, and execute Python-based automated test scripts for functional, regression, and performance testing. Apply OOP concepts to build modular, reusable, and scalable test frameworks. Work with Pytest, Robot, or Behave to design and enhance test automation frameworks. Execute tests on Linux-based systems and troubleshoot environment-related issues. Collaborate with development teams to identify, report, and track defects. Integrate automated tests into CI/CD pipelines for continuous validation. Conduct Layer 2/Layer 3 protocols testing (e.g., Ethernet, VLAN, IP, TCP/UDP, routing protocols). Utilize traffic generators (Ixia, Spirent) for network performance and stress testing (preferred). Document test cases, results, and automation processes. Required Skills & Qualifications Proven experience in QA automation with a focus on Python-based test development. Strong knowledge of OOP concepts (Classes, Inheritance, Polymorphism, etc.). Hands-on experience with Pytest, Robot Framework, or Behave. Proficiency in working with Linux/Unix environments. Familiarity with networking protocols (Layer 2/Layer 3) and related testing methodologies. Analytical mindset with strong debugging and problem-solving skills. Experience with CI/CD tools (Jenkins, GitLab CI, etc.) is a plus. Nice to Have Exposure to traffic generators (Ixia, Spirent, etc.). Knowledge of REST API testing and Selenium for web automation. Understanding of containerization (Docker, Kubernetes).

Job Summary: We are seeking a highly skilled Senior Operations Specialist with 6 Plus years of experience , including strong hands-on SQL expertise , to provide L1/L2 support and business support for our operations team. The ideal candidate will possess strong analytical skills, excellent communication abilities, and the ability to manage operational tasks in a fast-paced, night-shift environment. Key Responsibilities: Provide L1/L2 support for business users and technical teams. Use SQL extensively to analyze data, perform queries, and troubleshoot data-related issues. Work closely with internal stakeholders to resolve business and operational challenges. Analyze system performance, identify bottlenecks, and recommend improvements. Respond to incidents, service requests, and technical queries in a timely and efficient manner. Coordinate with product vendors and IT teams to escalate and resolve complex issues. Maintain proper documentation of issues, resolutions, and troubleshooting steps. Conduct internal training and knowledge-sharing sessions as required. Ensure adherence to defined SLAs and compliance standards. Required Skills & Qualifications: 6 plus years of experience in operations support, L1/L2 support, or business support roles. Strong SQL knowledge must be able to write, understand, and optimize complex queries. Excellent problem-solving and analytical skills with the ability to resolve technical and process issues. Strong verbal and written communication skills for effective stakeholder interaction. Ability to work independently and collaboratively in a night-shift environment. Experience with ticketing tools like ServiceNow, JIRA , or similar platforms. Good documentation practices and process-oriented approach. Shift: India (IST): 05:30 PM to 02:30 AM (next day)

Supervise and train mobile repair technicians Assign tasks and monitor performance Oversee the repair process, from diagnosis to completion Ensure repairs are completed efficiently and to high-quality standards Manage inventory of parts and tools Required Candidate profile Candidate must have some prior experience in Quality Checking/Repairs of mobile handsets. Candidate must have basic excel knowledge. Candidate with Similar Work Experience preferred. Perks and benefits Best in the industry

Oversee daily Ops, including scheduling, resource allocation, & smooth workflow Service Quality & Standards Process Improvement Customer Satisfaction Service Quality & Standards Performance Monitoring Compliance Collaboration Reporting & Analysis Required Candidate profile Candidate must have Technical Skill of Mobile Repairing Excel knowledge. Team Leadership & Development Problem-Solving Communication Organizational Skills Communication Analytical Skills Perks and benefits Best in the industry

Responsible for Quality Checking/ Repairs of Mobile Handsets. Work on in-house software for mobile handsets grading. Required Candidate profile Candidate must have some prior experience in Quality Checking/Repairs of mobile handsets. Candidate must have basic excel knowledge. Candidate with Similar Work Experience preferred. Perks and benefits Best in the industry

1-2 years of experience in mobile device repair. Strong experience of mobile device hardware and software. L2, L3 Repairing must have knowledge. All practical knowledge like, Assemble/ Dissemble, Folder change must mandatory. Required Candidate profile Candidate must able to work on software or computer 12th Pass is mandatory Candidate should be punctual Perks and benefits Best in the industry

Project Role : Software Development Lead Project Role Description : Develop and configure software systems either end-to-end or for a specific stage of product lifecycle. Apply knowledge of technologies, applications, methodologies, processes and tools to support a client, project or entity. Must have skills : Planisware Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Software Development Lead, you will be responsible for developing and configuring software systems either end-to-end or for a specific stage of the product lifecycle. You will apply your knowledge of technologies, applications, methodologies, processes, and tools to support clients, projects, or entities. Your typical day will involve collaborating with the team, making team decisions, engaging with multiple teams, and providing solutions to problems for your immediate team and across multiple teams. You will also contribute to key decisions and ensure the successful execution of software development projects. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the software development process from planning to deployment - Ensure the successful execution of software development projects - Manage and prioritize tasks and deliverables for the team Professional & Technical Skills: - Must to Have Skills: Proficiency in Planisware - Strong understanding of software development methodologies and processes - Experience in developing and configuring software systems - Knowledge of technologies, applications, and tools used in software development - Hands-on experience in end-to-end software development lifecycle - Good To Have Skills: Experience with Agile methodologies Additional Information: - The candidate should have a minimum of 5+ years of experience in Planisware. - To collaborate with client. -L2 support of Planisware - Vendor coordination - ITIL Process - Incident, problem, SR, change - SLA / KPI calculation & Reporting - Integration experience with PLM application such as Windchill

The Level 3 Security Operations Center (SOC) Resource is a highly skilled and experienced security professional who is responsible for the advanced detection, analysis, and response to security incidents. Roles and Responsibilities of SOC Analyst L3 Lead and mentor junior SOC analysts Conduct in-depth investigations into complex security incidents Identify and analyse emerging threats and vulnerabilities Develop and implement security incident response plans Drive end-to-end implementation of the SIEM and SOAR Solutions. Expertise in SOC team building. Qualifications and Skills for SOC analyst L3 Bachelor's(BE/B.Tech) degree in Computer Science, Information Security, or a related field 8+ years of experience in security operations or a related field. He shall be currently serving as Soc Analyst L3 and has minimum served on L3 position for atleast 2 years. Experience with security information and event management (SIEM) systems and SOAR Certifications for Soc Analyst L3 CISSP (Certified Information Systems Security Professional) GCIH (GIAC Certified Incident Handler) GCFA (GIAC Certified Forensic Analyst) Other relevant security certifications PS. Exp in L1, L2 and L3 mandatory. Looking for a candidate who can join company ASAP. For more details feel free to call Jyoti Tiwari 9819589998

Automation Engineer (WLAN) Experience as a Python Developer, with expertise in test automation using Pytest/PyATS/Robot Framework. Strong knowledge on Flask framework and API automation. Knowledge in Version control systems (e.g., Git). Strong Experience in L2/L3 Networking/Wireless protocols

We are having 280 openings or INTERNATIONAL VOICE PROCESSES for a TOP MNC in Gurgaon Salary: 24K + Incentives + Both side cabs & Other allowances Experienced candidates salary: Upto 31K + incentives Qualification: Graduates & Undergraduates Should have excellent communication skills Should be okay for Evening/Night Shifts ( Cabs available) Please contact immediately for more details Sr HR Monika - 9540632102 ( Call & WhatsApp your basic details/Resume) Email: touch.hr28@gmail.com NO CHARGES TOUCH CONSULTANTS

- Experienced with LAN, WAN, and WLAN - Exp with routers and switches - DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, and Metro Ethernet, remote-access VPNs, firewall, site-to-site VPN -Experience in cyber security is highly preferred CCNA/CCNP Required Candidate profile - Min exp- 1 to 3 years - hands-on exp as a network administrator on different vendor products - Exp in core routing & switching design principles -Whatsapp cv- 7506760448

Network Administrator - Bengaluru (Sampangiramnagar) Experience in Routing, Switching, Wireless, Firewalls and load balancer. Experience in working on features like NAT, IPSEC, HA, IDS/IPS Experience in working on Firewalls Checkpoint, Cisco ASA, Fortinet Experience in working on Cisco Routers and L2/L3 Switches (Catalyst , Nexus), Multi vendor switches (brocade, etc) Help in Design and deployment of networks. Relevant experience of 6-8 yrs as network administrator role in large enterprise network. • Candidate with CCNA Certified is preferred • Hands-on experience in configuration of switches, routers, virtualised n/w, MPLS, ILL, sdwan, network monitoring tools, firewalls, proxy, etc. ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC: Interview mode: 1) F2F (In-person) Interview : Jayanagar 2) Client Round - F2F

Hi, Please find the below details- Looking for EUC/L2 Experience Should have excellent communication, Active Directory & O365. NP-Max 15Days/ Don't apply if you have a 60-day NP or are on the bench mail me - anjali.bahukhandi@elevancesystems.com

Role & responsibilities Develop and maintain low-level control plane software in C for network routing systems Configure and implement ACL (Access Control Lists) and QoS (Quality of Service) features Knowledge on CLI or yang / data modelling. Debug system issues through log analysis and troubleshooting. Navigate and enhance legacy codebase Preferred candidate profile Bachelors degree in computer science or a related field. Strong C programming skills and low-level system programming experience Experience with Linux-based networking systems Understanding of networking protocols and concepts (ACL, QoS, routing) Hands on experience in L2/L3 protocols. Background in network device development

Dear Candidate, Please find below job description Level 2 hands-on experience in Wireless infrastructure ( Implementation and support) . Have migration experience in wireless infrastructure Cisco switching (Solid experience in new device configuration, troubleshooting). Cisco Routing( experience in configuration and troubleshooting in either OSPF or BGP protocol), New device configuration, device replacement, migration experience. Regards Divya Grover +91 8448403677

We're looking for Network Engineers with 1 year of experience to join our team in Pune (Work from Office US Shift). Location: Pune Shift: US Shift (Night Shift) Work Mode: On Floor (Work from Office) Experience: Minimum 1 Year Salary: As per company standards Job Description: We are seeking proactive and skilled engineers who can handle L1-L2 responsibilities with strong knowledge in network and system support. Key Responsibilities: Manage and configure firewalls, switches, routers, and implement rules. Hands-on experience or basic knowledge of handling Cisco firewalls. Familiarity with identity provider tools like OKTA and Entra ID. Basic understanding of Box and Relay automation with logical reasoning. Perform EUC (End User Computing) L1-L2 support attend user calls and resolve tickets effectively. Participate in and present during daily meetings with internal teams. Knowledge of Linux patching and managing Linux environments. Comfortable with Linux command line to assist end users. Interested candidates, kindly share your CV at: kmaran@sevenmentor.com or 8308907577

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

We have 70+ active positions for a TOP MNC located at Gurgaon_ Hiring for Customer support voice ( Technical) domain. Job Location : Gurgaon Experience Required : Candidates with ANY KIND OF TECHNICAL EXPERIENCE background can apply. Minimum 1 year of experience is mandatory. Salary : 36K inhand + Inc and Both side cabs Shifts: Evening/ Night Shifts with both side cabs ----------------------------------------------------------------- IMMEDIATE REQUIREMENTS & EASY INTERVIEWS 1 DAY INTERVIEW PROCESS Please Contact ASAP for details Senior Manisha - 9541651940 ( Call & Please share the details on WhatsApp as well) Email : manishadembi223@gmail.com NO CHARGES TOUCH CONSULTANTS

Role & responsibilities Test plans writing and execution, analyzing automation regression and require close collaboration with SW and pre-sales engineers. Thorough knowledge in routing protocols like: ISIS, OSPF, BGP, MPLS/MPLS-TE, L2/L3VPN and L2 protocols (e.g. STP, IGMP snooping). Experience with QA methodology. Experience with traffic generator like IXIA,Spirent For senior engineers, Hands on experience in leading testing of complex features and in mentoring junior QA engineers. Excellent troubleshooting skills and ability to learn new technologies quickly. Preferred candidate profile 5-10Yrs in L2/L3Protocols Testing with Manual Tester Spirent or IXIA is required

About the Role M2P Fintech is looking for highly passionate, hands-on leader to deliver reliable and sustainable solutions to our customers. You will manage the team at site that is very fast paced and highly capable to troubleshoot, debug, fix the issues, and automate solutions. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support and is having a high level of customer centricity. What Will You Do in this Role Mentor and empower Site Engineers to deliver sound solutions for our customers within defined SLAs. The teams primary responsibilities include analysing and troubleshooting application and other open-source components related issues, debug and fix the issues, oversee the setup client / systems, and supervise change deployment. Build the team as the subject matter expert of applications, underlying architecture, and data relationships. Act as a Technical lead for critical incident and escalation calls by being a Single Point of Contact from the Bank’s end, Engineering and Product team. Partners with Product engineering teams, QA teams, IT teams and Project management teams and other internal stakeholders as required for successful resolution of issues reported to in production support. Identify opportunity and take the lead on automation projects that will improve processes and the usability of products for internal users. Create metrics and measure team performance. Assure the team follows / maintains proper attendance, reporting, issue tracking and support procedures. Understand the issues and communicate solutions effectively to technical and non-technical teams at Customers as well as internally to organisations team members and regularly update leadership teams on project status. What You’ll Need to be Successful in this Role BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience. Minimum of 2+ years of experience in managing / leading a team with ability to mentor engineers from diverse backgrounds and skillsets. Minimum of 4+ years of experience in operations and application support background. • Experience in Lending domain with strong knowledge in LMS and LOS. Experience in managing Web and Mobile application support. Deep hands-on experience in SQL Queries and Log analysis. A great problem solver with ability to simplify complex issues. Great interpersonal and presentation skills with ability to meet deadlines. Experience in deployment activities. Experience in incident management life cycle. Flexible to work at odd hours / shifts and weekends to support incidents, releases, maintenance activities and large project sites