Ops Engineer L2 (VTOM)

Location:

About Safran Digital Campus (DIGIT)

world-leading, product-based multinational company

Safran Digital Campus

global leader

Role Overview:

Ops Engineer - L2

This role offers the opportunity to work on a wide range of technologies and tools, supporting global teams and high-impact business applications.

Key Responsibilities:

• Ensure

  high performance, availability, and reliability

  of business-critical applications.
• Manage a portfolio of applications and provide performance reporting to Application Managers (MOA).
  
• Perform

  incident analysis, resolution, and root cause identification

  for production issues.
• Collaborate in

  taskforces and workshops

  to improve processes and resolve complex issues.
• Oversee

  production releases

  , including risk analysis, orchestration, and release management.
• Create and maintain

  technical documentation

  , operational processes, and SOPs.
• Drive

  automation initiatives

  to optimize deployment, scheduling, and operational activities.
• Work closely with global infrastructure teams, application managers, and project leaders.
  
• Manage and monitor production environments using tools like

  Centreon, Dynatrace, Nagios, Zabbix

  , etc.

Must-Have Technical Skills:

• Linux & Windows OS:

  Minimum 5 years of experience in administration and troubleshooting.

• Web Services:

  Strong knowledge and hands-on experience with IIS, Apache, Nginx, Tomcat, JBoss, and WebSphere (5+ years).

• Job Scheduling Tools:

  Experience with VTOM or similar job scheduling tools (5+ years).

• Monitoring Tools:

  Proficient in tools such as Centreon, Dynatrace, Nagios, or Zabbix (2+ years).

• Scripting:

  Strong skills in Shell, PowerShell, and Bash scripting (3+ years).

• ITIL Processes:

  Good understanding and practical experience in ITIL-based processes (3+ years).

Nice-to-Have Skills:

• AIX OS:

  Basic knowledge and exposure (2+ years).

• Virtualization:

  Experience with VMware environments (2+ years).

• Middleware/File Transfer Concepts:

  Familiarity with file transfer tools and middleware technologies (3+ years).

• Backup Tools:

  Exposure to backup solutions like NetBackup (3+ years).

• SQL Queries:

  Ability to write and analyze basic SQL queries (3+ years).

• Networking Fundamentals:

  Good understanding of networking concepts and vocabulary (2+ years).

Who You'll Work With:

• Service Head & Squad Leaders
  
• Other Ops Engineers
  
• Application Managers (MOA)
  
• Infrastructure and Architecture Teams
  
• Information Security Teams (SSI)
  
• Global Project Managers