169 L2 Jobs - Page 6

Dear Candidate, Please find below Job Description for Azure Production Support Engineer (L2/L3) Kindly share your resume on divya.grover@thethreeacross.com or WhatsApp on +91 8448403677 Total Exp Relevant Exp Current Location Exp in Azure-----years , Exp in Azure Production Support ---- Years, Exp in L2 or L3 Production --Years Exp in Linux -- years Exp in Terraform Years Exp in Scripting Years Exp in GitHub Years Exp in Azure Service Bus--Years Current Salary Expected Salary Notice Period :- Must be 15 days official and 1 month official Job Description: Azure Production Support Engineer (L2/L3) Location: Bangalore Experience: 6 to 10 years Job Type: Full-Time Role Overview We are seeking an experienced Azure Production Support Engineer (L2/L3) to ensure the stability, reliability, and performance of critical applications hosted on Azure Cloud. The ideal candidate will have strong expertise in Azure services, Linux environments, Terraform, scripting, Azure Service Bus, and GitHub while handling incident management, troubleshooting, and automation to improve system efficiency. Key Responsibilities L2/L3 Production Support & Incident Management Provide L2 and L3 support for applications running on Azure. Troubleshoot and resolve cloud infrastructure, application, and middleware issues. Perform root cause analysis (RCA) for recurring incidents and implement permanent fixes. Handle major incidents (P1/P2), escalations, and coordinate with cross-functional teams for resolution. Ensure adherence to SLAs and SLOs for incident response and resolution times. Participate in on-call rotation and provide support for critical production issues. Cloud & Infrastructure Management (Azure, Linux, Terraform) Manage and monitor Azure resources (VMs, Storage, Networking, Load Balancers, Service Bus). Automate infrastructure provisioning using Terraform and Azure ARM templates. Perform Azure cost optimization by analyzing resource utilization. Implement high availability, failover, and backup strategies for production workloads. Scripting & Automation (Shell, PowerShell, Python, Terraform) Develop automation scripts for routine tasks, deployments, and monitoring using Shell, PowerShell, or Python. Improve operational efficiency by automating manual processes (e.g., log analysis, alert handling, cloud resource provisioning). Create Terraform modules for infrastructure as code (IaC) deployment. Monitoring, Logging & Performance Optimization Set up and configure monitoring tools (Azure Monitor, Application Insights, Prometheus, Grafana, Splunk, Kibana) to track application health. Analyze logs, metrics, and alerts to proactively detect and resolve performance bottlenecks. Conduct capacity planning, tuning, and optimization of Azure services. DevOps & CI/CD (GitHub, Azure DevOps, Jenkins) Support CI/CD pipelines using GitHub Actions, Azure DevOps, Jenkins. Manage source control (GitHub), branching strategies, and deployments. Work closely with development teams to ensure seamless deployments and rollback strategies. Service Bus & Middleware Support Manage Azure Service Bus for message queuing and event-driven architecture. Troubleshoot issues related to service bus messaging, latency, and integration failures. Ensure proper message processing between microservices, APIs, and event-driven workflows. Required Skills & Qualifications Technical Expertise Azure Cloud Services (VMs, Networking, Storage, Load Balancers, Service Bus, Key Vault). Linux OS Administration (troubleshooting, scripting, user management). Terraform (IaC deployment, modules, state management). Scripting (Shell, PowerShell, Python). Azure Service Bus (message queues, event-driven processing). GitHub (source control, branching, CI/CD pipelines). Monitoring Tools (Azure Monitor, Prometheus, Grafana, Splunk, Kibana). ITIL Process (incident, change, and problem management). Soft Skills Strong problem-solving and analytical thinking. Ability to work under pressure in a 24x7 production support environment. Good communication skills to coordinate with teams and stakeholders. Experience in collaborating with DevOps and Development teams. Preferred Qualifications (Good to Have) Azure Certification (AZ-104: Azure Administrator, AZ-400: DevOps Engineer). Experience with Docker/Kubernetes for container orchestration. Exposure to ITSM tools (ServiceNow, Jira, Remedy). Knowledge of other cloud platforms (AWS, GCP) is a plus. Regards Divya Grover +91 8448403677

About the Role M2P Fintech is looking for passionate, self-motivated technical individuals with the desire and capability to think outside the box to solve complex problems. You will act as the main point of contact for technical issues and work collaboratively with software development and quality teams to facilitate problem-solving. Youll be a core member of the specialist team that is passionate about providing support for our flagship realtime products. You should also be a team player with a knack for visual design and usability. What Will You Do in this Role Will manage and address all support team requests related to UPI, IMPS, AePS, NACH & CTS switches focusing on the analysis and resolution of system failures. Act as a liaison between support, implementation, and engineering teams to ensure seamless communication and coordination. Oversee the end-to-end analysis of failure incidents, including documentation, evaluation, root cause analysis, and implementation of corrective measures. Identify, monitor, and escalate critical production issues impacting supported switches functionality, ensuring that resolutions are timely and effective. Communicate project requirements and objectives, track project milestones, and provide updates on the status and progress of initiatives. Develop detailed documentation to capture business systems and user needs, including failure analysis reports and support documentation. Facilitate meetings with internal teams, stakeholders, and clients to review project deliverables and ensure alignment on project objectives. Lead and conduct comprehensive failure review sessions, driving process improvements and ensuring regulations and risk compliance. Coordinate with various teams to ensure prompt response to support requests, resolving conflicts, and ensuring smooth escalation processes. Support the creation and review of training materials and process documentation to ensure that all team members are well-prepared to handle support requests. Drive overall efficiency and responsiveness of the support team, contributing to the continuous improvement of mentioned switch operations. What You’ll Need to be Successful in this Role B.E. or B.Tech in Computer Science or any equivalent degree. Experience in Tech Support with an enterprise software organization. Experience with Linux/UNIX server. Hands-on database (SQL Server, MySQL, Oracle) operational knowledge. Proficient with Excel. Hands-on experience on ticketing tools (Jira / Freshdesk). Readiness to be on call and/ or put in extra hours for task closure. Excellent verbal, written, presentation and interpersonal communication skills. Ability to make complex technical matters easy-to-comprehend for nontechnical persons. High level of enthusiasm about helping and serving clients, strong customer, and solution-oriented personality. Experience with the NPCI system will be an added advantage.

About the Role M2P Fintech is looking for highly passionate, hands-on leader to deliver reliable and sustainable solutions to our customers. You will manage the team at site that is very fast paced and highly capable to troubleshoot, debug, fix the issues, and automate solutions. This role will suit an individual who excels in a challenging and dynamic environment, enjoys providing world-class support and is having a high level of customer centricity. What Will You Do in this Role Mentor and empower Site Engineers to deliver sound solutions for our customers within defined SLAs. The teams primary responsibilities include analysing and troubleshooting application and other open-source components related issues, debug and fix the issues, oversee the setup client / systems, and supervise change deployment. Build the team as the subject matter expert of applications, underlying architecture, and data relationships. Act as a Technical lead for critical incident and escalation calls by being a Single Point of Contact from the Bank’s end, Engineering and Product team. Partners with Product engineering teams, QA teams, IT teams and Project management teams and other internal stakeholders as required for successful resolution of issues reported to in production support. Identify opportunity and take the lead on automation projects that will improve processes and the usability of products for internal users. Create metrics and measure team performance. Assure the team follows / maintains proper attendance, reporting, issue tracking and support procedures. Understand the issues and communicate solutions effectively to technical and non-technical teams at Customers as well as internally to organisations team members and regularly update leadership teams on project status. What You’ll Need to be Successful in this Role BS/MS degree in Computer Science, Engineering, or established professionals with relevant experience. Minimum of 2+ years of experience in managing / leading a team with ability to mentor engineers from diverse backgrounds and skillsets. Minimum of 4+ years of experience in operations and application support background. • Experience in Lending domain with strong knowledge in LMS and LOS. Experience in managing Web and Mobile application support. Deep hands-on experience in SQL Queries and Log analysis. A great problem solver with ability to simplify complex issues. Great interpersonal and presentation skills with ability to meet deadlines. Experience in deployment activities. Experience in incident management life cycle. Flexible to work at odd hours / shifts and weekends to support incidents, releases, maintenance activities and large project sites

Hi, Greetings from Sun Technology Integrators!! This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to nandinis@suntechnologies.com with the below details ASAP. C.CTC- E.CTC- Notice Period- Current location- Are you serving Notice period/immediate- 1:30AM-10:30AM-shift timings (free cab facility-drop+Pickup) +food Please let me know, if any of your friends are looking for a job change. Kindly share the references. Only Serving/ Immediate candidates can apply. Interview Process-2 Rounds(Virtual) Please Note: WFO-Work From Office (No hybrid or Work From Home) Minimum Qualification: Bachelor's Degree in Computer Science, CIS, or related field (or equivalent work experience in a related field) 5+ years hands-on experience with infrastructure engineering working with enterprise and cloud network technologies. 5+ years of experience working on medium to large scale projects. Experience implementing or supporting Cisco switches, Cisco routers, Cisco ACI, F5 load balancers. Experience implementing or supporting Cloud network services in Google Cloud, Oracle Cloud and Azure; and network connectivity at Cloud Exchange Datacenters like Equinix. Experience with Cisco L2 switches (catalyst and Nexus OS) Experience automating repetitive network tasks. Experience with monitoring and alerting tools for Network infrastructure like Solarwinds, ThousandEyes and Riverbed. Experience with vulnerability management for Network infrastructure. Experience with ticketing tools like ServiceNow and Jira. Effective communication of technical information and solutions to all levels of the business. Venue Details: Sun Technology Integrators Pvt Ltd No. 496, 4th Block, 1st Stage HBR Layout (a stop ahead from Nagawara towards to K. R. Puram) Bangalore 560043 Company URL: www.suntechnologies.com Thanks and Regards,Nandini S | Sr.Technical Recruiter Sun Technology Integrators Pvt. Ltd. nandinis@suntechnologies.com www.suntechnologies.com

Hi, Greetings from Sun Technology Integrators!! This is regarding a job opening with Sun Technology Integrators, Bangalore. Please find below the job description for your reference. Kindly let me know your interest and share your updated CV to nandinis@suntechnologies.com with the below details ASAP. C.CTC- E.CTC- Notice Period- Current location- Are you serving Notice period/immediate- 1:30AM-10:30AM-shift timings (free cab facility-drop+Pickup) +food Please let me know, if any of your friends are looking for a job change. Kindly share the references. Only Serving/ Immediate candidates can apply. Interview Process-2 Rounds(Virtual) Please Note: WFO-Work From Office (No hybrid or Work From Home) Minimum Qualification: Bachelor's Degree in Computer Science, CIS, or related field (or equivalent work experience in a related field) 5+ years hands-on experience with infrastructure engineering working with enterprise and cloud network technologies. 5+ years of experience working on medium to large scale projects. Experience implementing or supporting Cisco switches, Cisco routers, Cisco ACI, F5 load balancers. Experience implementing or supporting Cloud network services in Google Cloud, Oracle Cloud and Azure; and network connectivity at Cloud Exchange Datacenters like Equinix. Experience with Cisco L2 switches (catalyst and Nexus OS) Experience automating repetitive network tasks. Experience with monitoring and alerting tools for Network infrastructure like Solarwinds, ThousandEyes and Riverbed. Experience with vulnerability management for Network infrastructure. Experience with ticketing tools like ServiceNow and Jira. Effective communication of technical information and solutions to all levels of the business. Venue Details: Sun Technology Integrators Pvt Ltd No. 496, 4th Block, 1st Stage HBR Layout (a stop ahead from Nagawara towards to K. R. Puram) Bangalore 560043 Company URL: www.suntechnologies.com Thanks and Regards,Nandini S | Sr.Technical Recruiter Sun Technology Integrators Pvt. Ltd. nandinis@suntechnologies.com www.suntechnologies.com

Description SmartStream is embarking its most exciting journey in recent times. To continue to service and support the world's top banks and asset managers we are constantly innovating to cement our industry leading position for the next decade. The support engineer role is responsible for incident triaging, troubleshooting, resolution/workarounds, interactions with business and internal stakeholders with clear and crisp communications. Role & responsibilities • Client facing role Needs to liaise with clients, operations team, and development team • Ability to run application jobs using schedulers, manage daily jobs through schedulers • Automate the manual support processes • Promptly report and resolve on the reported issues and keep the relevant parties on the same page • Resolves issues with respect to Unix, App server and Database and install patches if required any • Follow the support processes and involve in audit. Key Skills- Primary: Oracle / PostGres PL / SQL, Unix and scripting, debugging skills • Application Servers: - exposer to Weblogic / Wildfly , Log monitoring • Control-M or obsidian schedulers • Ticket Management tools, JIRA , Client Handling Desirable Skills - AWS or any public cloud exposer/understanding • Quick learner and adapt to the changing environments • Experience with Eclipse or other IDE development tools • Experience using SQL using relational databases such as Oracle or PostgreSQL • Ability to operate effectively and independently in a dynamic, fluid environment. Qualifications - BE, BSC IT degree or equivalent • 3 to 4 years of SQL Programming, Linux/Unix and Java. Experience- Good Team Player with excellent Communication skill and ability to Multi-Task. Employment Type- Permanent Equality Statement- SmartStream is an equal opportunities employer. We are committed to promoting equality of opportunity and following practices which are free from unfair and unlawful discrimination.

Job Description: Proficiency in network protocols (TCP/IP, DNS, DHCP, etc.). Experience with enterprise-grade networking equipment. Familiarity with network monitoring tools and ticketing systems. Strong understanding of security concepts (firewalls, IDS/IPS, VPNs). Training and Mentoring: Provide guidance and training to L1 support staff to enhance their skills. Create and maintain documentation, such as standard operating procedures and knowledge base articles. Network Configuration and Maintenance: Configure and maintain routers, switches, firewalls, and other networking equipment. Perform updates to network devices, including firmware upgrades and configuration changes. Monitoring and Optimization: Use network monitoring tools to proactively identify and address performance issues. Optimize network performance through tuning and traffic management strategies. Analyze usage patterns and make recommendations for capacity planning and upgrades.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a client’s service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocols: BGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : Hybrid Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Role & responsibilities (5 days work from office) Experience in testing L2/L3 protocols, GPON ONT and OLT Systems. Strong System test planning, execution and testing experience in validating PON ONT and OLT Systems. Strong technology focus and experience in networking technology areas that include PON, WLAN, Ethernet, Bridging and Routing. Good understanding in requirements of products and features. Strong understanding of test methodologies Strong technical abilities and comfort working with various software programs Should have strong troubleshooting and Problem-solving skills Written and verbal communication skills to successfully share their testing results. Ability to work well as part of a software development team Familiarity with testing processes, including creating a test plan and opening bugs Ability to handle fast-paced environments with tight deadlines Key Responsibilities:- Ability to write test plans based on the design documents and RFC standard. Develop and execute test plans, test cases and test scripts. Work closely with Dev team to understand the requirements for preparing the test plans and test execution. Perform various testing types - Integration, System, Functional, Acceptance and Regression testing etc. Develop and maintain QA artifacts, Analyze results and Log defects in Test Management tool like JIRA/Bugzilla/Redmine. Provide detailed report on the execution status and defects to the reporting Head. Good communication, analytical and problem solving skills to help support the development process. Ensure that project deliverables are met according to the specifications. Hands-on experience with debugging and traffic generator tools like wireshark, Veriwave, Spirent and IXIA. Perks and benefits 1. Medical Facility 2. Meal voucher 3. Lunch Facility 4. Fixed CTC structure

We have an opening for this position one of our prestigious client. Role: L1 L2 Support Engineer Experience: 1 to 4 Years Budget: As per market standard (Based on interview) Notice: Immediate to 15 days (Preffered Immediate) Location: Noida (Any near by noida location) Interview Mode: 2 Technical Rounds Must: Should be proper documents in your current company Roles and Responsibilities: Application support, Production support, L1 Support, Incidient Management, Monitoring Tools, Documentation, Troubleshooting, Ticketing If anyone interested above mentioned position. Kindly share your resume through my mail nareshkumar@gsr-inc.com Thanks & Regards, Naresh Kumar S HR IT Recruitment

Cisco 6+ Years Bangalore/Pune/Mumbai Data center_Bangalore REQUIRED SKILLS [Must have and should meet all the below standards for qualifying to this role] Deep technical knowledge / understandings of L2 / L3 networking protocols and technologies (VPC, STP, HSRP, OSPF, EIGRP, BGP) Strong Nexus 2K/5K/7K/9K platform knowledge and hands-on experience Knowledge of overlay technologies VXLAN, BGP EVPN, OTV, LISP Knowledge and understandings of Cisco SDN based technologies such as Cisco ACI, Cisco Programmable Network Portfolio (Standalone VXLAN-Fabric) and DCNM. DESIRED SKILLS [Good to have or value add to this role] Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes)

One of the TOP MNC's in Gurgaon is hiring for INTERNATIONAL VOICE PROCESS for multiple global clients Job Locations: Gurgaon SALARY : 25K to 38K + Incentives and Cab Key Responsibilities: Handle inbound customer calls. Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. Maintain accurate records of customer interactions and sales activities. Minimum 1 year to 9 years of customer support voice or blended processexperienced candidates can apply. Graduates & Undergraduates can apply. Sat & Sun are fixed off CONTACT IMMEDIATELY Interested candidates, please share your CV via WhatsApp for an immediate response. Sr HR Ankita - 8077879468 ( Call & WhatsApp) Email: ankibisht12345@gmail.com Take the next step in your career by joining our dedicated team! TOUCH CONSULTANTS NO CHARGES

One of the TOP MNC's in Delhi NCR is hiring for INTERNATIONAL VOICE PROCESS. Job Locations: Gurgaon and Noida SALARY : 25K to 38K + Incentives and Cab 5 working days per week with 2 rotational week-offs. Flexible shift options for male candidates (Note: Cab services are not provided). Day Shift for Females Minimum 1 year to 9 years of customer support experienced candidates can apply. Graduates & Undergraduates can apply. Key Responsibilities: Handle inbound customer calls. Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. Maintain accurate records of customer interactions and sales activities. CONTACT IMMEDIATELY Interested candidates, please share your CV via WhatsApp for an immediate response. Sr HR Shweta - 9125496161 ( Call & WhatsApp) Email: hrconsultant.shweta@gmail.com Take the next step in your career by joining our dedicated team! TOUCH CONSULTANTS NO CHARGES

Are you looking for a stable customer support voice process?????? We have 75 active positions for a TOP MNC located at Noida Job Location: Noida 128 Job Overview: We are seeking a dynamic and results-oriented Voice Customer Service Executives for our affluent customer segment. The ideal candidate will have strong communication skills, a proven track record in inbound customer service, and the ability to drive revenue through up selling. This role is open to graduates with relevant experience in a blended customer service environment. SALARY : Upto 32K Inhand 5 working days per week with 2 rotational week-offs. Flexible shift options for male candidates (Note: Cab services are not provided). Day Shift for Females Key Responsibilities: Handle inbound customer calls with a focus on up selling products and services. Engage affluent customers with a consultative approach to enhance their experience and drive revenue growth. Adhere to operational guidelines and client-specific requirements while ensuring high-quality service. Maintain accurate records of customer interactions and sales activities. Qualifications & Requirements: Education: Graduates only. Experience: Minimum 1 year of ANY customer service experience. CONTACT IMMEDIATELY Interested candidates, please share your CV via WhatsApp for an immediate response. Sr HR Monika - 9540632102 ( Call & WhatsApp) Email: touch.hr28@gmail.com Take the next step in your career by joining our dedicated team! TOUCH CONSULTANTS NO CHARGES

Role & responsibilities Significant technical knowledge of various OS related functionality including, but not limited to Backups, Restore, Disaster Recovery management, and File System Management. Minimum of 8+ years experience as Commvault Administrator Installation, configuration & upgradation of Commvault Server and client on AIX, Linux & windows environments. Upgrades of Client software on AIX, Linux & windows. Installation and configuration & upgrade of TDP for DB's. Configuration of LAN-free backups on AIX, Linux & windows Environment Troubleshooting L2 server & Client related issues. Administration of Disaster Recovery Management. Must have worked on CommVault in AIX/Linux environment Ready to work in 24*7 support Monitoring the performance of scheduled backups and take corrective actions Schedule regular testing of restore s and ensuring adherence to related retention policies as defined by Customer. Hands on Experience in managing of multi-vendor tape library with TSM (TS3500, TS4500, TS7650G, DLT TL)

sap sf consultant 6+ yrs of exp. L2 Support: ECTO/SFTT solutions. Ticket, email, phone support. 2+ yrs time tracking (preferred) Remote diagnostics, SNOW documentation. L1 training, system testing. Cross-team collaboration, SLA adherence.

Job Description : Location Bangalore (Bellandur) - (5 Days WFO-Night Shift only 5 PM to 3 AM) Strong networking skills Deep understanding on ARP (Address Resolution Protocol), TCP/IP, L2,L3, L4 , DNS,DHCP, Firewall is must Excellent communication skills Knowledge on NSX : nice to have

Role & responsibilities Facilitate developers to effectively integrate and extend the Adobe Express and Creative Cloud developer platform. Troubleshoot and resolve complex issues related to APIs and SDKs, integrations, and custom configurations. Actively participate in community forums, addressing technical challenges and elevating issues according to customer SLAs to ensure a smooth developer experience. Refine and scale our support processes by identifying areas for improvement and implementing changes to increase the efficiency and effectiveness of the service we provide to our developers. Identify patterns and common issues, record them, and share insights with the broader team to scale support and prevent repetitive problems for developers. Establish expectations by providing clear timelines for issue resolution and offering updates when necessary. Provide clear and concise documentation and mentorship to developers, ensuring they can successfully and efficiently implement our tools. Monitor and analyze support metrics to identify trends and opportunities for improvement. Effectively communicate complex technical information in an easy-to-understand and straightforward way. Collaborate with various teams across different time zones and countries to effectively resolve issues. Preferred candidate profile Bachelor's degree in Computer Science or a related field, or equivalent work experience 8+ years of experience in a technical support or developer support role with a focus on APIs, SDKs, and web technologies Strong understanding of JavaScript, web concepts, and software development methodologies, and capable of writing and testing code snippets effectively Experience handling support tickets, prioritizing issues, and escalating them as necessary Outstanding problem-solving skills with a capacity to think critically and break down complex problems into manageable steps Exceptional attention to detail, with a keen interest in identifying patterns and creating processes to prevent recurring issues Excellent communication skills, both written and verbal, including the ability to explain complex concepts in a clear, concise manner to effectively assist developers Ability to rigorously prioritize tasks and manage time efficiently in a fast-paced environment Collaborative spirit and the determination to drive issues to resolution with a positive and proactive approach Strong sense of customer empathy and a passion for delivering exceptional service and support to developers Familiarity with Adobe Creative Cloud products is a plus

Mandatory Skills Networking L2 and L3 with Security Firewall knowledge Any programming skill (preferably Python) Good to have Skills Knowledge of Networking, OSI Layers Knowledge of Network security concepts, secure network design/deployments Hands-on experience with working on Firewall, IPS, Security management, Routers, and Switches Previous experience in testing platform products Knowledge of using Traffic generator tools and performance testing Experience in Automation Ability to debug and troubleshoot network and OS issues Experience working on Agile is preferred

Mandatory Skills Networking L2 and L3 with Security Firewall knowledge Any programming skill (preferably Python) Good to have Skills Knowledge of Networking, OSI Layers Knowledge of Network security concepts, secure network design/deployments Hands-on experience with working on Firewall, IPS, Security management, Routers, and Switches Previous experience in testing platform products Knowledge of using Traffic generator tools and performance testing Experience in Automation Ability to debug and troubleshoot network and OS issues Experience working on Agile is preferred

Role & responsibilities Overall 5 in IT Infrastructure experience with minimum 4 years in Citrix Desktop Virtualization & VMWare/Azure (Microsoft) Proficient in Desktop & Server Virtualization. Xen Desktop, XenApp Xen Server implementation and configuration Basic understanding on storage and connectivity fundamentals. Work on Desktop & Server Virtualization along with L2 & SMEs. Work on major incidents and provide permanent fix of it. Document RCAs of major incidents. Prepare POA and implement major changes in infra. Work on incident \ issues escalated by L2 team and provide permanent fix. Work on creating LUN, shared storage and mapped to Hypervisor. Work along with OEM during major incidents and share relevant logs, implement solutions provided by OEM. ITIL Aware (specially around Incident /Problem /Change Management) Good team player and able to mentor L2 & L2 team. Manage SLA and Availability of Service Preferred candidate profile Perks and benefits

Mandatory Skills Networking L2 and L3 with Security Firewall knowledge Any programming skill (preferably Python) Good to have Skills Knowledge of Networking, OSI Layers Knowledge of Network security concepts, secure network design/deployments Hands-on experience with working on Firewall, IPS, Security management, Routers, and Switches Previous experience in testing platform products Knowledge of using Traffic generator tools and performance testing Experience in Automation Ability to debug and troubleshoot network and OS issues Experience working on Agile is preferred

Mandatory Skills Networking L2 and L3 with Security Firewall knowledge Any programming skill (preferably Python) Good to have Skills Knowledge of Networking, OSI Layers Knowledge of Network security concepts, secure network design/deployments Hands-on experience with working on Firewall, IPS, Security management, Routers, and Switches Previous experience in testing platform products Knowledge of using Traffic generator tools and performance testing Experience in Automation Ability to debug and troubleshoot network and OS issues Experience working on Agile is preferred

Skill/Competency Requirements: Need to have experience in Big Data technologies and support projects. Able to quickly analyze complex SQL queries and grasp underlying functionality and able to provide RCA Well experienced in working with Hive scripts Experienced in working on Big Data technologies like Hive, Hue, Oozie. Experienced in working on L2/L3 support

Job Title: Spring Boot L2 Production Support Engineer Location: [Bangalore & Kolkata] Employment Type: [Full-time] Experience Level: [3 to 5 YRS] Job Summary: We are seeking a highly skilled Spring Boot L2 Production Support Engineer to join our team. The ideal candidate will provide Level 2 support for microservices-based applications, ensuring high availability, reliability, and performance. The role involves troubleshooting, debugging, and optimizing Java-based applications while working closely with development and infrastructure teams. Key Responsibilities: Provide L2 production support for Spring Boot microservices and troubleshoot issues efficiently. Debug and resolve application-level issues using Java debugging techniques. Monitor and optimize application performance using tools like Dynatrace. Work with Kafka for message queue management and troubleshooting. Manage databases including MySQL solutions. Collaborate with cloud teams for infrastructure management on AWS. Use GIT for version control and code management. Assist in implementing and maintaining CI/CD pipelines. Support application deployments and ensure smooth releases. Provide recommendations on architecture improvements and best practices. Document resolutions, create knowledge base articles, and share expertise with the team. Required Skills & Qualifications: Proven experience in supporting and debugging Spring Boot microservices applications. Strong knowledge of Software Development Life Cycle (SDLC) and Agile methodologies. Hands-on experience with Kafka, MySQL databases. Expertise in cloud platforms, especially AWS. Proficiency in Java debugging techniques and problem-solving. Familiarity with Dynatrace or similar monitoring tools. Experience with CI/CD tools such as Jenkins, GitHub Actions, or similar. Strong understanding of GIT for version control. Excellent analytical and troubleshooting skills. Strong communication skills to work effectively in a collaborative environment. Nice to Have: Experience in containerization technologies like Docker, Kubernetes. Exposure to Infrastructure as Code (IaC) tools such as Terraform or CloudFormation. Knowledge of security best practices in microservices architecture. Why Join Us? Work with a dynamic team on cutting-edge microservices architecture. Competitive salary and benefits package. Opportunity to enhance your skills with the latest cloud technologies. Collaborative and growth-oriented work environment. If you are passionate about supporting and optimizing microservices applications and have expertise in Spring Boot, cloud platforms, and modern development tools, we would love to hear from you! Apply now and be part of our innovative team!