246 L2 Jobs - Page 5

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

18 Months International Voice process Experience is must Excellent English (verbal & written) is a must! Technical Skills Include DNS DHCP latency Pocket loss Lan Wan Ip address Me Moderm Switches Router Firewall Wifi VPN Internet L2 L3

Hiring Application / Production Support Engineer. Must have expertise in Linux (RHEL/Ubuntu), SQL (Oracle/MS SQL), and Cloud Monitoring Tools. incident management, L2 support, and tools like ServiceNow, AppDynamics, ICINGA required.

Job Title: IT Administrator Location: Gurugram Experience: 610 years Job Type: Full-Time Reports To: Head of Engineering About Us: We are a young tech startup with the aim to drive Transformational Social Change at scale, in the Blue-Collar Universe of 1Bn workers across South Asia, through Skilling, Jobs & Career growth, Social Platforms, and Financial Inclusion. Job Description We are looking for a proactive and experienced IT Administrator to join our fast-paced startup. You will be responsible for managing and scaling the company’s IT infrastructure, ensuring security, uptime, and efficiency of all IT systems. This role demands hands-on experience with a broad range of IT operations, excellent problem-solving skills, and the ability to work independently in a dynamic environment. Key Responsibilities IT Infrastructure Management: Set up, configure, and maintain physical and virtual servers, routers, switches, firewalls, and other network components. Ensure high availability, performance, and security of on-prem infrastructure. Inventory & Asset Management: Maintain hardware inventory, including procurement, tagging, warranty tracking, and lifecycle management. Security & Firewall Administration: Manage and configure firewalls and endpoint security solutions. Implement and monitor security protocols to safeguard internal systems and data. Access & Identity Management (IAM): Manage employee onboarding/offboarding with role-based access control across IT systems and SaaS tools. Network Management: Monitor and troubleshoot LAN/WAN, VPNs, and internet connectivity issues across office locations. IT Policies & Compliance: Define and enforce IT policies, usage standards, and compliance with data security protocols. User Support & Troubleshooting: Provide L1/L2 support to employees for laptops, software tools, network, and printer-related issues. Set up new workstations and user environments including email, open office tools, collaboration apps, etc. Software & Tool Administration: Manage licenses and updates for productivity tools such as Google Workspace / Microsoft 365, Open Office Suite, Zoom, Slack, etc. Requirements Bachelor's degree in information technology, Computer Science, or related field. 6–10 years of experience in IT administration, preferably in a startup or dynamic environment. Strong knowledge of: Network hardware (routers, switches, LAN/WAN) Firewall configuration and network security tools Windows, Linux and Mac operating systems Open-source tools like OpenOffice, and IT ticketing systems Server provisioning (on-prem and cloud-based) Good understanding of ITIL practices and IAM frameworks. Experience with cloud infrastructure (AWS/Azure/GCP) is a plus. Strong documentation, communication, and time-management skills. Proactive, solutions-oriented mindset with the ability to multitask. Preferred Skills (Good to Have) Prior exposure to ISO 27001 or SOC2 compliance processes. Familiarity with remote support tools and device management solutions (e.g., Jamf, Intune, MDMs). CCNA certification or equivalent networking certification. Experience with automation/scripting tools (e.g., PowerShell, Bash, Python). Why Join Us? Opportunity to build and shape IT systems from the ground up. High ownership and impact role with cross-functional collaboration. Work in a startup where innovation, speed, and learning are part of the culture.

Greetings from KVC CONSULTANTS LTD. We are hiring for Technical support voice role for a leading ITES MNC @Noida. Job Description Process:- -- International Telecom/Technical Voice Process Eligible :- -Graduates 2 Years of International Telecom/Technical Voice Experience Required. Salary :- - Upto Rs 5 LPA 5 days working Cabs available Perks & Benefits FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . MAHVISH - 9628373766 SIMRAN - 9821182647 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Description: Apply here https://forms.gle/kwfAkM9zJqpVQjrB9 RAN Developer with Hands on experience on RAN, 5G and L2 Requirements: Job Summary: We are seeking a highly skilled and motivated 5G Developer with hands-on experience in Layer 2 protocol stack development. This role focuses on designing and improving gNB RAN solutions, with a strong emphasis on 5G, traffic control, and intelligent development practices. The ideal candidate will be responsible for the design, development, and optimization of Layer 2 components in a 5G NR (New Radio) system, ensuring compliance with 3GPP standards and delivering high-performance software solutions. Key Responsibilities & Qualifications: 4+ years of experience in development of RAN solutions for gNB, focusing on 5G and advanced technologies Design and develop Layer 2 (MAC, RLC, PDCP) protocols for 5G NR based on 3GPP specifications Proficient in C/C++ programming with strong experience in embedded or real-time systems (RTOS or Linux) Strong grasp of multi-threading, synchronization, and system optimization Optimize performance for throughput, latency, and CPU/memory usage Work closely with Layer 1 (PHY) and Layer 3 teams for end-to-end system integration Analyze logs and debug protocol stack issues using tools like Wireshark, QXDM, or custom log parsers Drive continuous improvement of RAN software products and associated development processes Maintain high product quality within the Product Responsible (PR) domain team, addressing issues with a proactive and quality-first mindset Good communication and problem-solving skills with a proactive mindset Nice to Have Experience with O-RAN, Layer 1/PHY or Layer 3/RRC integration Contribute to Traffic Control software development for RAN solutions Deep interest in 3GPP specifications and their implementation Proficiency in scripting languages (Python, Bash, etc.) and willingness to learn new tools Understanding of Lean & Agile methodologies and modern DevOps practices Familiarity with containerized environments or automated test frameworks Familiarity with AI & Machine Learning, especially applied to telecom or software engineering Job Responsibilities: Job Summary: We are seeking a highly skilled and motivated 5G Developer with hands-on experience in Layer 2 protocol stack development. This role focuses on designing and improving gNB RAN solutions, with a strong emphasis on 5G, traffic control, and intelligent development practices. The ideal candidate will be responsible for the design, development, and optimization of Layer 2 components in a 5G NR (New Radio) system, ensuring compliance with 3GPP standards and delivering high-performance software solutions. Key Responsibilities & Qualifications: 4+ years of experience in development of RAN solutions for gNB, focusing on 5G and advanced technologies Design and develop Layer 2 (MAC, RLC, PDCP) protocols for 5G NR based on 3GPP specifications Proficient in C/C++ programming with strong experience in embedded or real-time systems (RTOS or Linux) Strong grasp of multi-threading, synchronization, and system optimization Optimize performance for throughput, latency, and CPU/memory usage Work closely with Layer 1 (PHY) and Layer 3 teams for end-to-end system integration Analyze logs and debug protocol stack issues using tools like Wireshark, QXDM, or custom log parsers Drive continuous improvement of RAN software products and associated development processes Maintain high product quality within the Product Responsible (PR) domain team, addressing issues with a proactive and quality-first mindset Good communication and problem-solving skills with a proactive mindset Nice to Have Experience with O-RAN, Layer 1/PHY or Layer 3/RRC integration Contribute to Traffic Control software development for RAN solutions Deep interest in 3GPP specifications and their implementation Proficiency in scripting languages (Python, Bash, etc.) and willingness to learn new tools Understanding of Lean & Agile methodologies and modern DevOps practices Familiarity with containerized environments or automated test frameworks Familiarity with AI & Machine Learning, especially applied to telecom or software engineering What We Offer: Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them. Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities! Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays. Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings. Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses. Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!

Role : SCCM Administrator Location : Greater Noida OSD & Imaging (SME-Level) Design, maintain, and troubleshoot SCCM OSD Task Sequences. Manage custom Windows image creation and driver injection. Automate imaging processes using MDT or native SCCM features. Handle UEFI, BitLocker integration, and post-deployment configuration. Troubleshoot PXE boot issues, WinPE, and Task Sequence failures. SCCM Administration (L2 Level) Manage SCCM site roles: MP, DP, SUP, WSUS, and fallback status points. Perform client health checks and resolve client communication issues. Monitor and resolve package distribution and application deployment errors. Maintain and configure boundaries, boundary groups, and collections. Administer Software Update Groups and schedule patch deployments. Security & Compliance Work with Endpoint Protection configurations (if applicable). Ensure compliance baselines are implemented and reported properly. Monitoring & Reporting Generate custom SCCM queries and reports (using SSRS/Power BI). Monitor logs using CMTrace and address underlying component issues.

Key Responsibilities: Provide L2/L3 support for enterprise applications, ensuring timely resolution of incidents and service requests. Troubleshoot and resolve issues related to Java-based applications and SQL queries . Collaborate with development and infrastructure teams to identify root causes and implement fixes. Monitor application performance and ensure high availability and reliability. Document support processes, known issues, and resolutions for knowledge base. Participate in change management and release activities . Support and maintain workflows built on Newgen OmniFlow (added advantage). Communicate effectively with stakeholders, including clients, internal teams, and vendors. Required Skills: Strong proficiency in Java and SQL . Experience in application support or production support environments. Familiarity with incident, problem, and change management processes. Excellent analytical and troubleshooting skills. Good communication and interpersonal skills. Ability to work in a fast-paced and collaborative environment. Preferred Qualifications: Experience with Newgen OmniFlow or similar BPM/workflow platforms. ITIL Foundation Certification is a plus. Exposure to ticketing tools like ServiceNow , JIRA , or similar. Understanding of software development lifecycle (SDLC) and DevOps practices.

Hi, Naukri.com is hiring for Customer Support for Noida location. As discussed, please find the mentioned JD for the said role. About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. About BU: Naukri.com Naukri is Indias market leader in the recruitment business. It provides all the job seekers with advisory services and caters to their different needs and offer value-added features such as resume writing, highlighting and many more. With over 67 Million resumes searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails. Job Objective: The objective of this role is to resolve customer queries related to the business portal, its features and services. The role will also be responsible for creating a high trust value proposition and influence the clients to leverage the product in the best possible manner. Job Description: Interacting with corporate customers on calls / emails (handling already acquired corporate customers with post sales hand-holding and deliverables) Assisting recruiters and HR professionals in understanding the functionalities of Naukri portal and providing resolutions to their recruitment related queries Creating a high trust value proposition and making clients understand various service offerings and the functionalities of naukri.com website Solving queries related to optimum usage of opted services with quality inputs and providing resolution within the defined TAT Coordinating with other departments on a daily basis and following up with them diligently Working on different CRMs and reporting tools ensuring productivity and quality standards being met as expected Required Skills: Excellent verbal and written communication skills Ability to work independently and under pressure Comfortable with rotational shifts Perks: Day Shift 5 Days working

Role: IT Support- Trainee Job Location: Gurgaon ( Work From Office) Shift Timing: 6 pm to 6 am total window ( can work for any 9 hours including 1 hour break) 5 days Working in a week Role & responsibilities IT Support Trainee Job Summary: We are looking for motivated and tech-savvy IT Support Trainee to join our team. This role is ideal for someone eager to gain hands-on experience in IT support, troubleshooting, and system maintenance within a fast-paced work environment. Key Responsibilities: Responsible for providing the first-line of telephone/virtual technical support of hardware, Operating Systems, peripherals, sub-systems and/or applications for customers. L1 and L2 support to be provided for desktops, printers, operating systems, cloud, etc. Applies basic/advanced diagnostic techniques to identify problems, investigate causes and fix tech related failures. Takes end to end Ownership of Customer Issues until resolution and follow up as mandated by the process requirements. Anticipate customer needs and effectively addressing concerns related to their issue or resolution. Up selling and cross-selling brand products and services of Microsoft, HP, Dell, Lenovo etc. Responsible for effectively handling customer queries and providing exceptional customer service. Maintaining Consistent Productivity and consistently achieving assigned targets. Ability to handle clients professionally during all interfaces. Meet Call Quality requirements according to Call Monitoring Guidelines. Establish, develop and maintain positive business and customer relationships. Qualifications & Skills: Degree/diploma in IT, Computer Science, or a related field. Basic understanding of computer hardware, operating systems (Windows, MacOS), and networking fundamentals. Understanding of AI tools will be preferred. Understanding of fundamental networking concepts (IP, DNS, DHCP). Strong problem-solving skills and a willingness to learn. Good communication and interpersonal skills. Ability to work collaboratively as part of a team. Preferred candidate profile Should have excellent Comm skill Comfortable for Night Shift Job ( 5 days in a week) Preferably candidates from Gurgaon.

We're Hiring: Network and Security Engineer L2 Location: Navi Mumbai – Airoli (Digha – Gigaplex) Mode of Work: 5 Days Work from Office | Rotational Shifts (including night shifts) Notice Period: 0–15 Days Employment Type: Full-time Client & Budget: Will be discussed over the call Key Responsibilities: -Administer and troubleshoot F5 Load Balancers, WAF, and Citrix NetScaler devices -Configure and manage LTM/GTM, GSLB, HA, and related concepts -Implement and validate change requests related to LB and WAF -Manage and troubleshoot static & dynamic routing protocols – BGP, EIGRP, OSPF -Handle high-severity issues and participate in architecture discussions -Conduct vulnerability assessments, support RCA documentation, and security hardening -Provide L2/L3 support across operations and change management -Work closely with clients during meetings, change reviews, and implementation -Use tools like ServiceNow, Microsoft Office 365 Suite, and others for compliance tasks Required Qualifications: -6–8 years of experience in Network and Security operations -Active Professional-level certification from OEM (F5, Citrix preferred) -Strong hands-on knowledge of F5 LB, WAF, and Citrix NetScaler -Understanding of SSL offloading, OWASP WAF practices -Exposure to ASM, ITIL concepts, and service ticket handling -Ability to work in rotational shifts at client site in Airoli Nice to Have: -Experience in Application Centric Infrastructure (ACI) and data center frameworks -Familiarity with cloud security, Zero Trust architecture, IoT, AI, and cyber resiliency Join Us If You: -Are a problem-solver and detail-oriented network security expert -Thrive in fast-paced, client-driven environments -Want to be part of a team focused on innovation, reliability, and security Apply Now or DM us for more information to anzia.sabreen@bct-consulting.com

# MUST have Skills % Weightage Skill Usage Frequency (Daily/Weekly/Fortnightly) (total should be = 100 %) 1 Docker - L2 support work 30% Daily 2 Splunk - L2 support 30% Daily 3 Incidents handling and Problem Management 30% Daily 4 Any Cloud environment experience (Hosted environment: Hybrid setup (On prem and Cloud. Apps hosted on Azure Kubernetes Cluster)) 10% Daily # Good to have Skills % Weightage Skill Usage Frequency (Daily/Weekly/Fortnightly) 100 1 Prometheus 50% Daily/Weekly/Fortnightly 2 Azure Kubernetes Cluster 50% Daily/Weekly/Fortnightly Years Of Experience : 5+, All L2 Support activities , 2 Shifts , 2 persons per shift Team should handle Incidents and do Problem Management as well Must have - Docker, Splunk Good to have - Prometheus Hosted environment: Hybrid setup (On prem and Cloud. Apps hosted on Azure Kubernetes Cluster) Role: L2 Support - Devops Experience Level: 5-7 years Location: Bangalore Work Mode: Hybrid Notice Period: 0- 30 days

Should good Communication Exp should be , Mac/VIP support

Desktop Support-Installation, Configuration, troubleshooting, It helpdesk, remote support etc./Drivers Installation & configuration/Configuration & troubleshooting MS- outlook, outlook express and exchange mail Required Candidate profile Installation-Window-7 & Window-8, Window-10/Troubleshooting (MS Office, Antivirus, Outlook, Office365)/Installation &Troubleshooting of operating system/Remote Support-Desktop and Remote Assistance

F2F Interview: 5th July (Saturday) in Hyderabad. Only shortlisted candidates will be eligible to attend. Communication & Articulation Skills Experience in supporting Large-Scale distributed systems involving multi-data center/PODS, load balancers, databases, Middleware, and multiple backend services. Hands-on experience in diagnosing and resolving production issues, including Performance degradation, intermittent issues, log analysis, network failures, database failures, and code errors etc. Experience in implementing standard maintenance activities like DR Failover & Testing, security patching, Service Account & Certificate renewals. Experience in Production Deployment using CI/CD pipelines Splunk Query Skills: Ability to write effective Splunk queries for data analysis and monitoring Linux Administration: Experience with Linux Server troubleshooting common failures, health checks and administration tasks

Job Title: Application Support Specialist Job Summary: Proven experience in application support and management. Experience with supporting multiple application working in different models like third-party vendor managed applications, SaaS applications, and in-house applications. Strong understanding of software development and IT infrastructure. Application Support Specialist to manage and support multiple applications in our portfolio. This role involves handling incidents and requests related to multiple applications. Activities include support and management of permissions, configurations, data flows, software updates, performance monitoring, customization, license analysis, security audits, and application data. Service management activities including root cause analysis, working with SaaS vendor, third party vendors and other L3 app support teams. Additionally, the specialist will inform management and leads about changes, crashes, performance, governance meetings, and audit activities for Internal managed applications. Years of exp 2-7 Responsibilities: Handling incidents and requests related to multiple applications. Support and management of permissions, configurations, data flows, software updates Service management activities including root cause analysis, working with SaaS vendor, third party vendors and other L3 app support teams. Governance and reporting Perform software updates and ensure application performance and availability. Conduct license analysis and manage software licenses. Perform security, regulatory, and compliance audits. Conduct root cause analysis and implement preventive solutions. Work with L3 teams (SaaS, Vendor, App owner team) for enhancements and fixes Implement/Govern upgrades, maintenance, and patches in the environment. Moderate internal governance meetings. Manage internal/external audit and compliance reports/activities.

Roles and Responsibilities Design, develop, test, and maintain automation scripts using Python for networking applications. Collaborate with cross-functional teams to identify areas for automation and implement solutions. Develop and execute test plans to validate network functionality and performance. Troubleshoot issues related to network automation tools and technologies. Desired Candidate Profile 3-7 years of experience in Network Automation Engineering or a related field. Strong understanding of L2/L3 protocols (e.g., Ethernet) and Linux operating systems. Proficiency in developing automated tests using Python Automation framework (e.g., Pytest). Bachelor's degree in Any Specialization (B.Tech/B.E.).

Role & responsibilities Years of exp - 4years to 12years LOcation - Bangalore & Chennai Network Software Devloper/datacom Devloper/l2/l3 Developer Programming - C/C++ OS - Unix/Linux, OS Concecpts - IPC Concepts, Multithreading, Multiprocessing and Socket concetps Basic Data networking concepts and Datacentre networking concepts BGP/ BGP-EVPN /OSPF/ISIS/RIP/IPv4/IPv6 : at least having complete understanding of one of the protocols along with some hands-on VLAN / LAG / MCLAG /ARP/Routing Manager(RTM) : Core Protocol knowledge with hands-on Hands-on experience of development /defect fix of above protocols on any Router/switch products SDN concepts(OVS, Openflow, SD-WAN, ACL, FASTPATH, DPDK) VXLAN MPLS and IPSec Preferred candidate profile

Greetings Form Prochant India Pvt Ltd! Hiring For Desktop Support L2 Job Description:: We are looking for a highly motivated and enthusiastic Desktop Support Associate to join our IT support team. As L2 Desktop Support Technician is responsible for providing advanced technical support and troubleshooting for desktop, laptop, and peripheral devices. The ideal candidate will work closely with the Level-1 support team to resolve escalated issues, perform software installations, configure hardware, and maintain desktop environments. This role requires a deep technical understanding of desktop support, operating systems, and network configuration. Key Responsibilities: Required basic knowledge in network, routing, OSI model, Cloud computing, Firewall, Security and Switches Good Knowledge of hardware and ability to work with desktop and Laptop machines. Hands-on knowledge in OS installation and configuration of all versions of Windows Ability to handle day-to-day ticketing process and floor operations. Should have the ability to analyse and narrow down the issue for a quick resolution. Proficient in handling the day-to-day asset transaction and Site inventory. Proficient in Asset management. Able to process new asset deployment. Ability to multitask and handle pressure in a critical situation. Required to be available in extended workload situations. Flexible to work both day and night shifts. Need effective communication skills to work with operations users and other departments and understand the issues clearly. To be able to escalate and communicate with the client IT teams for External Environment issues. Should be a Team Player, understand the team dynamic, and work with the team. Flexible to work both day and night shifts Skills and Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field. Good knowledge of computer hardware, operating systems (Windows, macOS), and software applications. 2+ years of experience in desktop support or related IT support roles. Experience in troubleshooting and supporting Windows OS (Windows 10, 11) and OS environments. Familiarity with Active Directory (AD) and group policies. Proficient in troubleshooting hardware, software, and network issues. Experience with common productivity software (e.g., MS Office Suite, email clients, VPNs), Knowledge of desktop imaging, deployment tools, and device management, Understanding of networking concepts like TCP/IP, DHCP, DNS, and VPN. Experience with remote support tools (e.g., TeamViewer, Remote Desktop). Eagerness to learn and grow within the IT support field, Should be a Team Player, understand the team dynamic, and work with the team On-call or after-hours support may be required based on business needs. Benefits: Career growth opportunities. Health insurance and other perks. Quarterly Rewards & Recognition Program Upfront Leave Credit Only 5 days working (Monday to Friday) Salary & Appraisal - Best in Industry Interested candidates can drop your profile in abdulwahab@prochant.com or reach #8248165076 between 10.00 am and 8.00 pm.

Required Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. 24 years of experience in network administration or support. Strong understanding of TCP/IP, DNS, DHCP, and other networking protocols. Experience with network monitoring tools (e.g., SolarWinds, Nagios). Familiarity with firewall and security systems (e.g., Cisco ASA, Fortinet). Certifications such as CCNA, Network+, or equivalent are preferred. Skills & Competencies: Analytical and problem-solving skills. Ability to work independently and in a team. Strong communication and documentation skills. Knowledge of scripting (e.g., Python, Bash) is a plus. Experience with cloud networking (AWS, Azure) is desirable.

Customer Support Social Media Escalation Process Job Location: Bangalore (Work from Office) Job Description: We are hiring Customer Support Executives for our Social Media Escalation Process . The ideal candidate should have prior experience in handling customer escalations via social platforms and must possess strong communication skills in English and Hindi . Key Responsibilities: Handle escalated customer queries/complaints received through social media channels Provide timely, empathetic, and effective resolutions Coordinate with internal teams for issue resolution Maintain records of all escalated interactions and follow-ups Required Experience: Minimum 6 months of experience in Customer Support with exposure to escalation handling Educational Qualification: Minimum 12th pass Language Requirements: Fluency in English and Hindi is mandatory Shift & Working Days: Day Shifts 6 Days Working , 1 day rotational off Salary: CTC: 35,000 per month Take Home: 30,000 per month Contact for Interview: Kamya 9084148502

Role & responsibilities 3-4 years of experience in endpoint management, sales coordination, and OEM engagement. Strong knowledge of endpoint products and ability to map them to customer needs. Experience in proposal creation, customer discussions, and sales support. Ability to manage quotations, pricing negotiations, and timely submissions. Excellent communication & email drafting skills for professional business coordination. Experience in creating and sharing sales dashboards & reports.

Application Support L2 for end-users, business partners, internal users Review of production problems, root cause analysis Perform Backend Activities, Query building, fetching data, database updates Knowledge about infrastructure, sub system software Required Candidate profile 3 years of experience developing and supporting applications including scripting skills in Unix Shell Scripting. Experience in Incident Management, Change Management and Problem Management. Perks and benefits To be disclosed post interview

Roles and Responsibilities Design, develop, and maintain automated test suites using Python for API automation testing. Collaborate with cross-functional teams to identify requirements and create comprehensive test plans. Develop high-quality automation scripts using various libraries such as Selenium WebDriver, Appium, etc. Troubleshoot issues related to automation script execution and debug code as needed. Ensure timely delivery of projects by meeting deadlines and milestones. Desired Candidate Profile 3-8 years of experience in software development or quality assurance with a focus on automation testing. Bachelor's degree in Computers (B.Tech/B.E.) or Electronics/Telecommunication (B.Tech/B.E.). Strong understanding of automation frameworks like PyTest, Unittest, Nose; knowledge of API automation tools like Postman.

Windows Nutanix Administrator L2