L & D Trainer Openings in the Retail Industry.

Dear candidate,

We have an open position for the L&D Trainer role. Please find below the JD, and if you are from the RETAIL L&D TRAINER background, kindly drop your CV.

Designation: L&D Trainer-Retail.

Location Hyderabad

Role: If the thought of building capabilities through impactful training to achieve Operational

Excellence and improve Customer Experience inspires you, this could be the job for you. You

will own the training processes across our retail stores to build the culture of Excellence.

We are looking for ambitious and energetic candidates to help us build capabilities of our

associates across our business units. You will lead the training processes to empower the

teams with Knowledge and Skills. The role requires a lot of collaboration with cross functions

such as Operations, HR, Quality Assurance etc. You will be accountable for the knowledge and

skill transfer, customer experience and Career progression of our associates.

Responsibilities:

• Conduct Induction & Orientation of new joiners including Senior Management and

evaluate knowledge transfer

• Ensure each new hire is Certified as per the Training Plan
• Own the quality of associates working across stores
• Periodic visits to the stores for OJT / Audit
• Update training material to make them more relevant to the needs of the organization
• Monitor the on-going training activities and provide training support like refresher

training, merchandising training, customer service training, SOPs & new launch training

• Keeping track of the training hours on daily, weekly and monthly basis through trackers.
• Coordinate with HR & Managers in relation to administration of employee performance

reviews and identify performance gaps that can be addressed by training.

• Monitoring personal development plans for employees post training and assessing

training effectiveness with pre and post training assessments

Requirements:

• Should be open to be on field to train the store employees
• Preferably with a 2 wheeler
• Must be able to communicate in regional language, English and Hindi
• Work experience in Retail, QSR, BPO, or similar industries
• Ability to manage the full training cycle, including conducting in-person activities and

using e-learning platforms

• Excellent presentation skills

• Candidates from the retail industry are mandatory.
• Age Limit- 30 years.
• Contact Person: HR Gautam B.
• Whatsapp your resume with the subject line

  (Applying for the Trainer Role):

  9591572591.