KYC Operations Sr. Supervisor - C11 - MUMBAI

The KYC Operations Sr. Supervisor role at Citi involves providing leadership and direction to a team for Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting services. The main responsibility is to develop and manage an internal KYC (Know Your Client) program. Responsibilities of the role include managing and developing the team, ensuring service level standards are met, liaising with Compliance department and senior management, overseeing client onboarding, providing MIS reporting, monitoring account refresh activity, performing quality reviews, maintaining Book of Work for system releases, advising a KYC Compliance and Controls team, completing KYC records accurately and timely, ensuring compliance with local regulations and Citi standards, updating KYC forms and client profiles, following up with clients, performing KYC tasks, operating with limited direct supervision, exercising independence of judgment, acting as a subject matter expert, managing teams, assessing risks, and managing India regulatory requirements. The ideal candidate should have 2-5 years of relevant experience and a Bachelor's degree or equivalent experience. Relevant skills include Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, and Risk Remediation. This is a full-time position in the Operations - Services job family group under the Business KYC job family. The candidate should be able to provide a reasonable accommodation for individuals with disabilities. For further details on the EEO Policy Statement and Know Your Rights poster, refer to Citis" official website.,