KYC Operations Associate Analyst

KYC Operations Associate Analyst

Key Responsibilities

Customer & Business Onboarding

• Conduct initial and ongoing

  Customer Due Diligence (CDD)

  and

  Enhanced Due Diligence (EDD)

  reviews.
• Take risk-based decisions while ensuring compliance with

  AML/KYC guidelines

  .
• Collect, analyse, and verify customer information including

  identity documents, business structures, beneficial ownership, source of wealth, and adverse media screening

  .

Transaction Monitoring & Periodic Reviews

• Review transaction histories to detect unusual or high-risk activities.
  
• Conduct periodic customer reviews and assess changes in account usage or behaviour.
  
• Identify and escalate suspicious activities in line with internal policies.
  

Documentation & Record Keeping

• Maintain accurate, organised, and updated customer records.
  
• Document decision-making processes clearly for audit and regulatory purposes.
  
• Ensure compliance with

  data privacy and security regulations

  .

Risk Assessment & Escalation

• Perform and document customer risk assessments based on collected information.
  
• Escalate cases that exceed internal risk thresholds to relevant teams.
  
• Identify and help prevent potential

  money laundering and fraudulent activities

  .

Customer Communication

• Communicate effectively with customers via phone, email, or chat to collect additional documentation or resolve queries.
  
• Ensure professionalism and clarity in all customer interactions.
  

Performance & Team Contribution

• Meet key performance indicators (KPIs) defined by the leadership team.
  
• Participate in meetings, training sessions, and external/internal compliance events.
  
• Support process improvements and contribute to team knowledge sharing.
  

Qualifications & Skills

• Bachelors degree in

  Finance, Business, Economics, Law, or related field

  .

• 16 years of experience

  in KYC, AML, compliance, or financial services operations.
• Strong understanding of

  KYC/AML regulations and risk management frameworks

  .
• Analytical mindset with attention to detail and ability to work with large sets of data.
  
• Strong communication skills (verbal and written).
  
• Ability to make independent, risk-based decisions under tight deadlines.
  
• Proficiency in

  MS Office, CRM systems, and KYC/AML tools

  .
• Additional certifications (e.g.,

  ACAMS, ICA

  ) will be an advantage.