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4.0 - 8.0 years
0 Lacs
maharashtra
On-site
The KYC Operations Analyst 2 role at Citi is an intermediate-level position that focuses on Anti-Money Laundering (AML) monitoring, governance, oversight, and regulatory reporting activities in collaboration with the Compliance and Control team. The primary goal of this position is to establish and manage an internal KYC (Know Your Client) program at Citi. As a KYC Operations Analyst 2, your responsibilities will include conducting client profile reviews for customer accounts, ensuring compliance with local regulations and Citi standards by reviewing all information and documentation, updating KYC forms and client profiles based on policy requirements, and following up with clients to obtain necessary information before due dates. You will also be responsible for performing various KYC tasks such as monitoring and tracking KYC records, assisting with action planning for expiring records, and ensuring records are up to date. In this role, it is essential to appropriately assess risk when making business decisions, with a particular focus on protecting Citigroup's reputation and assets, complying with laws and regulations, adhering to policies, applying ethical judgment, and addressing control issues transparently. To qualify for this position, you should have 4-6 years of relevant experience, preferably in banking operations related to client account opening and pre-requirements processes. A Bachelor's degree or equivalent experience is required for this role. Key Skills required for this role include Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, and Risk Remediation. Other relevant skills that would be beneficial for this role include knowledge of Anti-Money Laundering (AML), Know Your Customer (KYC), KYC Documentation, and KYC Compliance. This is a full-time position under the Operations - Services job family group and the Business KYC job family. If you require a reasonable accommodation due to a disability to access search tools or apply for a career opportunity, please review the Accessibility at Citi. Additionally, you can view Citi's EEO Policy Statement and the Know Your Rights poster for more information.,
Posted 1 day ago
3.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Specialist Job Description & Summary At PwC, our people in forensic services focus on identifying and preventing fraudulent activities, conducting investigations, and maintaining compliance with regulatory requirements. Individuals in this field play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. In fraud, investigations and regulatory enforcement at PwC, you will focus on identifying and preventing fraudulent activities, conducting investigations, and confirming compliance with regulatory requirements. You will play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary We are seeking a highly skilled KYC Analyst with 3-6 years of experience to join our dynamic team in the Financial Crime Compliance. The ideal candidate will be responsible for conducting thorough due diligence on clients by gathering and analyzing client information to verify compliance with regulatory requirements. Responsibilities: 1. Conduct client due diligence (CDD) to gather information such as identity verification, source of funds, and beneficial ownership for different entity types like Banks, Trust, Funds, SPV etc. 2. Perform initial checks on client documents and data to ensure completeness and accuracy. 3. Support in conducting research using various databases and sources to verify client information. 4. Evaluate based on client risk levels which includes business activities, geographic location, and other relevant factors. 5. Conduct sanction screening and adverse media screening of customers using specialized tools and databases and analyze screening results to identify matches with sanctioned individuals, entities, or countries. 6. Maintain accurate documentation for all clients, including KYC profiles and ongoing monitoring records. Mandatory skill sets 1. Strong understanding of financial regulations, including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements. 2. Experienced analyst with a in depth-knowledge of financial products, services, and industry regulations. 3. Excellent analytical skills with the ability to interpret complex financial data and identify potential risks. 4. Detail-oriented with strong organizational and time management abilities Preferred skill sets Strong understanding of financial regulations, including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements. Years of experience required 3-6 years of experience in KYC, AML compliance, or a related role within the banking industry. Education Qualification Any Grad Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills KYC Compliance Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Communication, Compliance Oversight, Compliance Risk Assessment, Corporate Governance, Cybersecurity, Data Analytics, Debt Restructuring, Emotional Regulation, Empathy, Evidence Gathering, Financial Crime Compliance, Financial Crime Investigation, Financial Crime Prevention, Financial Record Keeping, Financial Transactions, Forensic Accounting, Forensic Investigation, Fraud Detection, Fraud Investigation, Fraud Prevention, Inclusion, Intellectual Curiosity + 7 more Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship No Government Clearance Required No Job Posting End Date Show more Show less
Posted 2 days ago
10.0 - 12.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Line of Service Advisory Industry/Sector FS X-Sector Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in forensic services focus on identifying and preventing fraudulent activities, conducting investigations, and maintaining compliance with regulatory requirements. Individuals in this field play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. In fraud, investigations and regulatory enforcement at PwC, you will focus on identifying and preventing fraudulent activities, conducting investigations, and confirming compliance with regulatory requirements. You will play a crucial role in safeguarding organisations against financial crimes and maintaining ethical business practices. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firms growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " PwC Indias Financial Crime Compliance (FCC), Forensic team assists our clients in the Financial Services Industry in overcoming challenges posed by the financial crime, increasing regulatory demands, and operational and technological obstacles through collaboration and innovation. The team provides consultancy and operational support in the AML/CFT related areas such as KYC, Transaction Monitoring, Risk Assessment, Sanctions , and Compliance governance to help clients prevent, detect and respond to financial crime and also demonstrate robust regulatory compliance. The team helps clients transform their AML framework by executing strategies to reduce operational complexity through streamlined processes, technology optimization, and resource efficiency to deliver cost-effective, high-quality services to our Clients. As a Consultant/ Senior Consultant in the FCC team, your roles will be the following. Responsibilities Key contributor to the delivery of client or internal engagement, programs or processes e.g., determine what needs to be done by exploring innovative solutions, engage with your team, seniors, and the client stakeholders to develop your understanding of client problem statement, take ownership for the quality and efficiency of the deliverables and contribute to the client account planning. Proactively identify areas of improvement or efficiencies in Client engagements. Keeping up with the trends and developments in the Financial Services industry and particularly in the AML/ CTF/ Sanctions regulatory area including global guidance and best practices (FATF, UK JMLSG, Wolfsburg Group) and supporting seniors in translating them into valuable and practical advice to Clients. Understanding of the financial crime technologies (including regulatory technologies) and platforms supporting financial crime prevention and detection. Understanding of financial fraud investigations (for e.g., asset tracing, money laundering, suspected violation of ethics, regulatory investigations & open-source intelligence), FCPA (Foreign corrupt practices Act) / UKBA (United Kingdom Bribery Act) compliance reviews, fraud risk assessment, employee misconduct reviews, EWRA (enterprise wide risk assessment reviews), Third-party risk assessment, other risk management activities and risk assessments within FCC domain. Collaborating with technology and other vendors for joint sales and marketing initiatives in relation to financial crime compliance consulting and products. Working together in the team, mentoring and coaching others to support a positive, caring, and collaborative work environment. Active participation in collaboration with other practices in PwC and the global PwC network to support client projects/ internal initiatives. Candidates profile 1 - Previous experience (10+ years), preferably in Financial Crime Compliance at a global financial institution or a leading consulting firm. In-depth technical knowledge in an AML area (KYC, Transaction Monitoring, Sanctions, Compliance Governance). Good understanding of the financial services industry (e.g., business and operating models, products and services, and culture). Experience in AML framework such as designing policies and procedures, risk assessment, due diligence, risk categorization, ongoing monitoring, and implementing of processes. Technical knowledge in the area of Operational risk management like Fraud risk management, Vendor due diligence, etc. Good organizational skills with the ability to plan, organize and prioritize tasks and projects and adapt quickly to changing priorities. Must possess excellent time-management, problem-solving, and critical thinking capabilities Mandatory skill sets Strong understanding of financial regulations, including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements. Experienced analyst with a in depth-knowledge of financial products, services, and industry regulations. Excellent analytical skills with the ability to interpret complex financial data and identify potential risks. Detail-oriented with strong organizational and time management abilities Preferred skill sets Strong understanding of financial regulations, including but not limited to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), and Know Your Customer (KYC) requirements. Years of experience required 3-6 years of experience in KYC, AML compliance, or a related role within the banking industry. Education Qualification Any Grad Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor Degree Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills KYC Compliance Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Compliance Oversight, Compliance Risk Assessment, Corporate Governance, Creativity, Cybersecurity, Data Analytics, Debt Restructuring, Embracing Change, Emotional Regulation, Empathy, Evidence Gathering, Financial Crime Compliance, Financial Crime Investigation, Financial Crime Prevention, Financial Record Keeping, Financial Transactions, Forensic Accounting, Forensic Investigation, Fraud Detection, Fraud Investigation + 13 more Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship No Government Clearance Required No Job Posting End Date Show more Show less
Posted 2 days ago
7.0 - 12.0 years
1 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Roles & responsibilities Financial Statement Review Accounting and Book Closure Audit Coordination Statutory Compliance Tax Computation and Reporting KYC Compliance GST Reconciliation and TDS Calculations Return Filing Knowledge in Tally Preferred candidates from NBFC/MF/Insurance companies
Posted 5 days ago
5.0 - 7.0 years
20 - 25 Lacs
Mumbai
Work from Office
To originate manage and enhance the corporate banking portfolio for Mashreq Bank in India.Assist the SRM in achieving the financial and strategic objectives set for the corporate banking franchise for Mashreq Bank in India. Complete knowledge and clear understanding of the Banks credit policy, operating systems, local regulations. Strong credit knowledge and marketing skills mandatory. Thorough awareness of various trade finance and treasury products / services. Excellent interpersonal, communication and analytical skills with ability to perform as a team player. An MBA is preferred with minimum marketing experience of 5-7 years. Origination of corporate client relationships within a pre-approved framework and strategy set for Mashreq Bank in India. Review the existing portfolio in a timely manner and recommend appropriate credit facilities in line with the banks credit policy to maximize earnings while containing risks to an acceptable level. Obtain audited financial statements, analyze them, and recommend credit proposals of potential borrowers to the approving authority to meet financial objectives. Implement and maintain complete control aspects i.e. documentation, periodical client visits / call reports, stock inspections and formal credit checks / informal market feedback to monitor the assigned portfolio effectively. Undergo an annual credit review process on the assigned portfolio to achieve a satisfactory rating on asset portfolio quality and credit management process. Responsibility over Account opening formalities, KYC, compliance checks, documentation execution, disbursement of limits etc.
Posted 5 days ago
2.0 - 4.0 years
4 - 8 Lacs
Jaipur, Rajasthan, India
On-site
Key Responsibilities: To ensure 100% right valuation - capturing right cartage, proper stone deduction, avoid/ prevent spurious/unacceptable ornaments. Adhering to high ethical standards and complying with all the laid down processes / policies of Rupeek - KYC adherence. Verify customers KYC complete online registration. Coordinate with the Manager and stakeholder for loan approval. Ensure to bring in New Customers and maintain good relationships with existing customers for generating renewal referral business. Team Handling Resolving all customer doubts and questions while processing the loan. Participate in business development activities to improve the brand visibility of Rupeek Gold Loan in the catchment areas and to generate leads of prospective customers. Skills Persona: Bachelor s degree required (Graduation). 2-4 years of experience in Gold Appraisal, Valuation, Checking and Handling Upto 35 years of age. Excellent communication skills in the local language and elementary English. 2 wheeler and Driving License is mandatory.
Posted 1 week ago
10.0 - 12.0 years
9 - 15 Lacs
Mumbai
Work from Office
The CoinDCX Journey: Building Tomorrow, TodayAt CoinDCX, we believe CHANGE STARTS TOGETHER . You are the driving force that will help us make Web3 accessible to all. In the last six years, we have skyrocketed from being India s first crypto unicorn to carrying a community of over 125 million with us. To continue maximising the adoption and acceleration of Web3, we are now focused on developing cutting-edge products, addressing accessibility and security challenges, and bridging the gap between people and Web3 technologies. While we go ahead and keep dominating the Web3 world, we would like to HODL you on our team! Join our team of passionate innovators who are breaking barriers and building the future of Web3. Together, we will make the complex simple, the inaccessible accessible, and the impossible possible. Boost your innovation to anALL TIME HIGH with us!Inside CoinDCX s Compliance TeamOur Compliance team ensures CoinDCX operates with integrity and within regulatory frameworks, navigating the complex world of blockchain with precision. We re dedicated to maintaining the highest standards of compliance to protect our business and users. If you re detail-oriented and have a strong understanding of regulatory landscapes, join us in safeguarding the future of digital finance.You need to be a HODLer of these Masters degree or above with operational background in compliance/AML preferably gained from the financial services industry 10 to 12 years of relevant experience Good understanding of blockchain, cryptocurrency and DeFi concepts Demonstrates a can do attitude with a passion in the provision of excellent trader experience Be able to quickly adapt to a fast-paced environmentYou will be mining through these tasks Developing and deploying compliance, legal, regulatory and internal policy programs for CoinDCX. Understand the global and domestic regulatory context to build robust processes and frameworks around AML & KYC compliance, crypto operations and requirements for fintech companies. Developing and operationalising the compliance and risk management framework for complex products like lend, margin and derivatives Strengthen the compliance infrastructure through process and tools adoption and compliance metrics and reporting. Working together with all the stakeholders to build and grow the compliance function for CoinDCX. Managing AML and risk effectively by ensuring timely and conduct precise escalation and handling/monitoring of issues including identification of root cause and coming up with resolutions. Engage in investigations as required and coordinate with various departments (internal and external) to ensure implementation of appropriate corrective measures and/or preventative actions as required from time to time. Act as the Alternate Principal Officer for FIU compliances and frontend conversations with law enforcement authorities.Are you the oneOur missing block You are knowledge-hungry when it comes to VDA and Web3, always eager to dive deeper and stay ahead in this evolving space. The world of Web3 and VDA excites you, fueling your curiosity and driving you to explore new opportunities within this dynamic landscape. You act like an owner, constantly striving for excellence, impact, and tangible results in everything you do. You embrace a We over Me mindset, growing individually while fostering the growth of those around you. Change is your catalyst, igniting your passion to build and innovate. You think outside the box, unbound by limitations or doubt, always pushing the boundaries of what s possible.Perks That Empower YouOur benefits are designed to make a lasting impact on your life, giving you the freedom to create a work-life balance that truly suits you. Design Your Own Benefit: Tailor your perk package to fit your unique needs. Whether you re eyeing a new gadget or welcoming a furry friend into your life, our flexible benefits ensure that you can prioritize what matters most to you. Unlimited Wellness Leaves: We believe in the power of well-being. Take the time you need to recharge, knowing that your health is our priority. With unlimited wellness leaves, you can return refreshed, ready to build and grow. Mental Wellness Support: Your mental health is as important as your professional growth. Benefit from access to health experts, free counseling sessions, monthly wellness workshops, and regular team outings, all designed to help you stay balanced and connected. Bi-Weekly Learning Sessions: These sessions are more than just updates they re opportunities to fuel your growth. Stay ahead with the latest industry knowledge, sharpen your skills, and accelerate your career in an ever-evolving landscape.
Posted 1 week ago
3.0 - 6.0 years
3 - 6 Lacs
Kolkata, West Bengal, India
On-site
Key Responsibilities : Identify and onboard offline merchants (retailers, kirana stores, service providers, etc.) for QR code deployment. Manage a team of Sales Executives/Officers for merchant acquisition in the assigned area. Develop and execute area-specific sales strategies to drive active merchant base and transaction volumes. Conduct market visits to monitor field performance and ensure execution of ground-level activities. Build strong merchant relationships and ensure prompt issue resolution and retention. Train field teams and merchants on QR code usage, benefits, and app functionalities. Track and report daily sales metrics and ensure data-driven decision-making. Coordinate with operations, support, and technology teams for smooth onboarding and merchant servicing. Ensure compliance with KYC norms, onboarding procedures, and data accuracy.
Posted 1 week ago
0.0 - 1.0 years
1 - 2 Lacs
Pune
Work from Office
only female candidate, any graduate, should be able to converse in English . data entry. admin kyc compliance /communication with clients and other companies. intrest in financial added
Posted 1 week ago
1.0 - 5.0 years
3 - 6 Lacs
Gurugram
Work from Office
Job Title: Analyst - NTB KYC QC Work Type: Permanent Location: DLF Downtown - Gurgaon It s more than a career at NAB. It s about more meaningful work, more global opportunities and more innovation beyond boundaries . Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you ll be recognised and rewarded for your contribution in return. You ll have our support to excel for our customers, deliver positive change for our communities and grow your career. NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues. At NAB India, we re ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities. YOUR NEW ROLE The position in BPB New to Bank Onboarding KYC QC, will deliver operational activities relating to Non-Individual BPB new to bank customers. Engage with the frontline to advise on KYC and ACIP. Working with key stakeholder groups across multiple distribution businesses within BPB (Regional Agri, Metro, Private Wealth and BDSB), to drive greater uplift in Right First-Time results and overall improve end to end customer experience. Review and act on compliance issues. Undertake reviews of KYC compliance for NIE s(Non-Individual Entities) Maintain team responsibilities Service Targets and Quality measures. Provide professional and ethical behaviour in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position. WHAT WILL YOU BRING Understanding of AML/CTF and sanctions Regulatory framework Knowledge of non-individual structures Excellent communication (verbal and written) skills with a strong customer focus. Non-Individual KYC Strong attention to detail Ability to work under pressure and meet SLA deadlines A diverse and inclusive workplace works better for everyone: Our goal is to foster a culture that fills us with pride, rooted in trust and respect. NAB is committed to creating a positive and supportive environment where everyone is encouraged to embrace their true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It s a huge part of what makes NAB such a special place to be. More focus on you: We re committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities Join NAB India: This is your chance to join NAB India and along with your experience and expertise to help shape an innovation driven organisation that focuses on making a positive impact in the lives of its customers, colleagues and communities To know more about us please click here To know more about NAB Global Innovation Centres please click here We re on LinkedIn: NAB Innovation Centre India
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Chennai
Work from Office
Job Title: CRM Support Executive (Real Estate) Location : Project Site: Thiruporur Office: Sholinganallur Industry: Real Estate Experience: Minimum 2 years of relevant experience Preferred Gender: Male Employment Type: Full-Time Job Summary: We are looking for a reliable and proactive candidate to assist our CRM team with documentation, coordination, cheque handling, and field-related tasks. The ideal candidate should have prior experience in a similar role in the real estate sector, possess good communication skills, and be comfortable handling both office and on-site responsibilities. Key Responsibilities: Visit the Sub-Registrar Office to coordinate and assist in property registration processes. Collect and deposit cheques from customers and banks in a timely and secure manner. Deliver and collect important documents such as customer agreements, KYC forms, and legal paperwork. Ensure proper filing and organization of all customer documents and KYCs, both physically and digitally. Assist with snagging activities and site coordination as required. Maintain clear communication between CRM, sales teams, and site staff. Maintain accurate records of tasks, deliveries, and collections. Support general office work related to customer documentation and data management. Requirements: Minimum 2 years of relevant field experience, preferably in the real estate industry. Two-wheeler with a valid driving license is mandatory. Must be able to read and write in Tamil (required for handling documents and communication). Must be proficient in MS Office (Word, Excel, basic data entry and documentation). Familiarity with real estate documents, registration procedures, and KYC handling is preferred. Basic communication skills in Tamil and English. Strong sense of responsibility, organization, and time management. Knowledge of Thiruporur, Sholinganallur, and surrounding areas is an added advantage. Other Details: Fuel Allowance: As per company norms Working Days: Monday to Saturday Working Hours: 9:30 AM 6:30 PM (subject to field coordination needs) Registration Process, Customer Co-Ordination, Property Management, Kyc & Compliance Operations, Legal Agreement, Crm
Posted 4 weeks ago
2.0 - 6.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Some careers have more impact than others. If you re looking for a career where you can make a real impression, join HSBC and discover how valued you ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Analyst, Transaction Monitoring Operations. Business: Risk & Compliance Principal responsibilities Review the alerts generated by TM systems and ensure the anomalous activities are escalated appropriately in accordance with regulatory requirements where appropriate. Pro-actively gather intelligence from media reports and appropriate websites to identify customers of HSBC involved in crime/ML/terrorism etc. Build on their knowledge of latest Anti Money laundering trends. Using the systems available to review the authenticity of the transaction within each alert i. e. , check the principal activities of the customer to ensuring trading patterns or transactional activities are not unusual. Document rationale for actions taken when investigating alerts. Adhere to the process requirements in accordance with established procedures and set standards. Complete assigned tasks independently in the established timeframe as per the process benchmarks. Achieve the levels of productivity and quality as per the standards, agreed for the process. By adhering to all relevant processes/procedures and by liaising with Compliance department through Line management about new business initiatives at the earliest opportunity. Provide precise and concise questions and requests of relevant supporting documents during Request for Information (RFI) process to address specific concerns while maintaining customer satisfaction. Demonstrate comprehensive knowledge and risk-based decisioning on conducting in depth investigations. Issues / problems are effectively investigated and resolved or are appropriately referred to appropriate stakeholders with recommendations. The jobholder will also adhere to and be able to demonstrate adherence to internal controls and to all relevant procedures, keeping appropriate records and, where necessary, by the timely implementation of internal and external audit points, including issues raised by external regulators. The jobholder will implement the Regulatory and Bank s compliance policy by containing compliance risk in liaison with Group and regional Compliance functions. The term compliance embraces all relevant financial services laws, rules and codes with which the business has to comply. Ensure performance always meets the requirements of any relevant service level agreements and adheres to, Market, Regional, Group and Regulatory policies. Build on the knowledge of latest financial crime trends. Actively seeks out, shares, and encourages the adoption of best practice within and across teams. Work effectively and professionally with teammates and colleagues across Investigations and the wider organization. Act as Operations subject matter experts supporting colleagues new to the organization or the queue. Requirements Graduate in any discipline. Knowledge of financial crime risk indicators. Good spoken and written communication skills with the ability to draft written summaries and communicate conclusions effectively in a clear, concise and professional manner. Good critical thinking and analytical skills. Ability to make informed risk-based decisions and support with robust supporting rationale. Experience of analysing transaction data, along with customer data and external research finding, to assess whether activity is unusual and poses possible financial crime risk. Collaborative working style with colleagues and broader stakeholders within a cross-border and LoB matrix organisation. A motivated self-starter who has the ability to work effectively alone and under pressure. Capable of picking up, and applying, new ideas/concepts quickly with positive can do attitude. Prior TM / AML / KYC / Compliance, investigations experience of 2+ years. ACAMS or International Compliance Association (ICA) certificate/diploma, or equivalent qualifications. You ll achieve more at HSBC HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc. , We consider all applications based on merit and suitability to the role. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Posted 4 weeks ago
1.0 - 6.0 years
2 - 4 Lacs
Gurugram
Work from Office
Position: Credit Office Location: Gurgaon Experience: 1-4 years CTC: Up to 4.20 LPA + Lucrative Incentives Job Summary: The Officer Credit (OC) will be responsible for processing housing loan applications from the DOVR stage to RHDFC stage within defined timelines. This includes document verification, customer interviews, eligibility calculations, and coordination with customers and sales officers to resolve pending queries. Key Responsibilities: Regularly refresh and monitor the loan processing dashboard. Prioritize and process files in DOVR status by verifying documentation and calculating eligibility (IIR, FOIR, LCR). Conduct structured customer interviews, resolve objections, and confirm compliance (e.g., BSA code, processing fee). Complete and update interview sheets, note sheets, and assign next actions with timelines. Ensure timely file movement to RHDFC stage within 3 working days. Address file requirements (FR) from HDFC within 2 working days. Follow up on pending documents, escalate delays, and ensure document compliance and authenticity. Skills Required: Strong verbal and written communication (local language & English). Analytical thinking with attention to detail. Proficiency in financial appraisal, KYC checks, CIBIL interpretation, and fraud detection. Convincing and probing skills for effective customer communication. Incentives: Attractive performance-linked incentives available.
Posted 1 month ago
2.0 - 7.0 years
3 - 8 Lacs
Navi Mumbai, Mumbai (All Areas)
Work from Office
Role & responsibilities Coordinate with RTA (Registrar and Transfer Agents) like CAMS, KFintech for transaction-related queries. Co-ordination with AMCs, BSE Star MF for investment operations & investor on-boarding Co-ordinating with System Vendor for enhancements, bug fixes, or new regulatory requirements (e.g., FATCA, CKYC) & any system related issues Upload and reconcile bulk transactions via exchange platforms -BSE Star MF. Maintain & Update System Masters Activation/Deactivation of User access Assist relationship managers and sales teams in resolving client queries. Maintain accurate client data and transaction records in back-office systems. Reconciliation of AUM with AMC for their portfolio updation at regular basis. Maintaining & updating of AMC Brokerage Rate card in system Reconciliation of brokerage feeds received from RTA for all AMCs with the basis the rate card Daily reconciliation of trades, NAVs, and units. Generate and verify reports for client holdings, commissions, and compliance. Ensure KYC compliance as per SEBI guidelines. Maintain audit-ready documentation for all transactions. Update and manage mutual fund operations in back-office systems. Suggest improvements in process efficiency and automation. Work in close coordination with MF Product team Preferred candidate profile Minimum Graduate with 2- 5 years of experience in mutual fund operations or financial services backend. Knowledge of MF industry. Familiarity with RTA platforms (CAMS/KFintech) and transaction portals (BSE Star MF). Strong MS Excel and data management skills.
Posted 1 month ago
0.0 years
0 - 5 Lacs
Bengaluru, Karnataka, India
On-site
Key Responsibilities: Customer Service Greet customers warmly and provide assistance with their banking inquiries and transactions. Deliver prompt and professional service in person, by phone, or digitally. Resolve customer issues and escalate complex cases when necessary. Sales & Product Promotion Identify customer needs and recommend suitable banking products (e.g., savings accounts, credit cards, personal loans). Actively cross-sell and upsell products to meet personal and branch targets. Guide customers through applications and onboarding processes. Account & Transaction Support Open, maintain, and close customer accounts. Assist with deposits, withdrawals, fund transfers, and other routine transactions. Educate customers on the use of digital banking platforms and tools. Compliance & Administration Ensure compliance with internal policies, regulatory guidelines (KYC, AML), and security standards. Maintain accurate records of customer interactions and transactions. Update CRM systems and generate basic reports as required. Requirements: Proven experience in customer service, preferably in a banking or financial services environment. Strong interpersonal and communication skills. Good understanding of financial products and basic banking procedures. Ability to meet sales targets while maintaining excellent service quality. Proficiency in using banking software and digital tools. High attention to detail and organizational skills.
Posted 1 month ago
3.0 - 6.0 years
8 - 11 Lacs
Navi Mumbai
Work from Office
Position Overview: The Account Opening & Modification Team Lead is responsible for overseeing the scrutiny of account opening forms for new client onboarding and modification requests for existing demat and trading accounts, ensuring KYC compliance. The role includes managing the team, tracking requests, publishing MIS, and ensuring the accurate capturing of relevant details in the system while maintaining compliance with regulatory requirements. Additionally, the Team Lead will focus on improving operational efficiency and the First-Time Right (FTR) ratio by collaborating with business teams and conducting knowledge sessions. Role & responsibilities: Lead, supervise, and manage the Account Opening & Modification team, ensuring timely and accurate processing of account opening forms (AOF) and modification requests for demat and trading accounts. Review and verify KYC documents for various account types, including Resident Individuals, NRIs, and Non-Individual accounts (Corporate, Partnership, LLP, Trust, HUF, etc.), ensuring regulatory compliance. Ensure accurate data push and updates across all relevant systems, including back-office applications, exchanges, and depositories. Collaborate with Product and IT teams for product enhancements and bug fixes. Provide coordination and support to Compliance and Audit teams. Coordinate with exchanges, KRAs and external stakeholders for smooth processing of UCC, KRA/KYC registration and issue resolution. Publish regular MIS reports on account opening/modification requests, approval/rejection rates, and FTR metrics. Collaborate with business teams to analyze errors and drive improvements to enhance the First-Time Right (FTR) ratio. Conduct periodic knowledge-sharing sessions with business teams on KYC compliance, regulatory updates, and best practices. Stay updated with the latest regulations and compliance requirements related to account opening and KYC to ensure strict adherence in all account processes. Preferred candidate profile Proficient in MS Office and other relevant software. Strong knowledge of capital markets, stock markets, and financial services. Minimum 3 to 5 years of experience in account opening, KYC compliance, and team handling within the financial services industry. Strong understanding of regulatory requirements related to account opening and KYC. Excellent communication skills, both written and verbal. Ability to work independently and as part of a team while managing multiple tasks. Strong problem-solving and decision-making abilities, with a focus on improving operational efficiency and compliance.
Posted 1 month ago
3.0 - 8.0 years
3 - 15 Lacs
Bengaluru, Karnataka, India
On-site
The AML Analyst/Officer/Investigator is responsible for supporting the company's efforts in detecting, preventing, and reporting money laundering activities. The role involves monitoring transactions, investigating suspicious activities, ensuring compliance with relevant laws and regulations, and preparing reports for regulatory bodies and senior management. Key Responsibilities: Transaction Monitoring: Monitor daily transactions for signs of suspicious activity, including large or unusual transactions, patterns of behavior, and activities that do not align with customer profiles. Analyze transaction data and review alerts generated by AML monitoring systems. Investigations and Due Diligence: Investigate suspicious activities, performing in-depth research using internal databases and external sources to gather relevant information. Conduct Know Your Customer (KYC) checks and Enhanced Due Diligence (EDD) on high-risk clients to verify their identity and assess potential risks. Follow up on red flags and escalate cases when necessary. Regulatory Compliance: Ensure compliance with anti-money laundering laws and regulations (such as the Bank Secrecy Act, FATF guidelines, and local regulatory requirements). Prepare and file Suspicious Activity Reports (SARs) and Currency Transaction Reports (CTRs) to relevant authorities in a timely manner. Stay up-to-date with regulatory changes and ensure policies are updated accordingly. Reporting and Documentation: Prepare and submit regular reports on AML activities, suspicious transactions, and investigations to management. Maintain accurate and thorough documentation of all investigations and actions taken. Training and Awareness: Assist in the development and delivery of AML training programs for staff, ensuring awareness of policies and procedures. Promote an AML culture within the organization and provide guidance to other employees on identifying and reporting suspicious activity. Collaboration with Teams: Work closely with the compliance, legal, risk, and operations teams to ensure a coordinated approach to AML efforts. Collaborate with external law enforcement agencies or regulators when necessary. Risk Management: Help identify, assess, and mitigate AML risks across the organization. Participate in risk assessments and internal audits to strengthen the institutions AML program. Qualifications: Education: Bachelors degree in finance, accounting, business, or a related field. Experience: 1-3 years of experience in an AML, compliance, or financial crime-related role (for Analyst roles). 3-5+ years of experience (for Officer/Investigator roles). Familiarity with AML regulations and financial services industry practices. Knowledge of financial crime typologies and techniques used by criminals to launder money. Certifications: AML certification such as CAMS (Certified Anti-Money Laundering Specialist) or similar is preferred. Other relevant certifications may be beneficial (e.g., CFE Certified Fraud Examiner, ICA International Compliance Association).
Posted 1 month ago
1.0 - 7.0 years
2 Lacs
Kannur, Bengaluru
Work from Office
Adherence of Statutory & legal Compliance Prior approval, registration, return filing etc. End to end processing of Chits Business Application processing/KYC compliance/system Updating/auction process/payment processing etc. Goals Customer Service End to end customer interaction process MIS & Vendor Payments
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Hubli
Work from Office
Assisting the Branch in the following activities Getting the Chit Registration both Prior Sanction order & registration Timely submission of all statutory returns/reports Processing of Chit applications & KYC compliance Liaising with regulator Registrar of Chits Customer Onboarding Management of Statutory compliance Compliance of KYC & Customer Due Diligence Delighted Customer Onboarding Liaising with regulator Registrar of Chits
Posted 1 month ago
1.0 - 3.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Position Overview: We are looking for a proactive and detail-oriented Customer Support Executive - Partner Communications to join our mission-driven team at FreightFox. This role will be crucial in driving the seamless onboarding of transporters onto our platform and ensuring all necessary documentation is collected, verified, and maintained with precision. You will be the first point of contact for new transporters, playing a key role in building long-term, trusted partnerships through efficient processes and clear communication. Key Responsibilities: Manage end-to-end onboarding of new transporters with speed, accuracy, and clarity. Collect, review, and reconcile all required transporter documentation (licenses, compliance docs, agreements, etc.) during the onboarding process. Maintain up-to-date records of transporter documentation in internal systems. Ensure timely follow-ups with transporters for any pending or incorrect documents. Collaborate closely with internal teams (Sales, Operations, Legal) to ensure a smooth onboarding experience. Educate transporters on platform usage, operational procedures, and compliance expectations. Identify process bottlenecks in onboarding/documentation and recommend improvements. Act as a liaison for transporter-related queries and resolve issues promptly. Qualifications: Bachelor s degree in Business, Logistics, Operations, or a related field. 1-3 years of experience in onboarding, documentation management, or partner coordination roles (logistics or supply chain industry preferred). Familiarity with KYC, compliance, and vendor documentation processes. Strong organizational and follow-up skills with great attention to detail. Excellent communication skills (verbal and written) in English and Hindi/regional languages. Comfortable using digital tools such as Google Workspace, CRM systems, and documentation portals. Experience in startups or fast-paced environments is a plus. Skills: A high-energy, innovative work environment in a growing tech-driven logistics company. Opportunity to own and improve transporter onboarding and documentation processes. Competitive salary with stock options as part of our early-stage startup culture. A collaborative, ambitious team where your ideas and work make a real impact. What We Offer: A high energy environment where you ll be working alongside people who want to bring innovative tech solutions in the Indian landscape. A chance to become a part of the early team of a budding start-up and help shape its growth path. Competitive Package Stocks - Be part of the early-stage startup and benefit financially from the company s growth. Last and the most important - Build and run your own high performance Ninja tech team! About Us: FreightFox is a technology start-up in the Indian B2B Logistics space focussed on Manufacturing Enterprises. We aim to change the future of freight in India by leveraging tech and data to deliver new and exciting possibilities! We are a team of young people who believe that customer satisfaction is the ultimate measure of success, and our entire team is dedicated to delivering a seamless experience to our clients. Join our dynamic and fast-paced start-up, where you will have the opportunity to make a significant impact and shape the future of our products in the Industrial Logistics space. Apply now and lets create something amazing together!
Posted 1 month ago
2.0 - 6.0 years
5 - 15 Lacs
Pune, Maharashtra, India
On-site
Description We are seeking a detail-oriented Client KYC Specialist to join our team in India. The ideal candidate will be responsible for conducting KYC checks on clients, ensuring compliance with regulations, and maintaining accurate records. This role requires a strong understanding of KYC processes and the ability to analyze client information effectively. Responsibilities Conduct thorough KYC checks on clients to ensure compliance with regulatory requirements. Review and analyze client documentation and information for accuracy and completeness. Maintain accurate records of client interactions and KYC documentation in the database. Collaborate with internal teams to resolve client-related queries and issues promptly. Stay updated on KYC regulations and best practices to ensure compliance and risk management. Assist in the development and implementation of KYC policies and procedures. Skills and Qualifications 2-5 years of experience in a KYC, AML, or compliance role. Strong understanding of KYC regulations and processes. Proficiency in using KYC and compliance software tools. Excellent analytical and critical thinking skills. Attention to detail and a high level of accuracy. Ability to work independently and collaboratively in a team environment. Strong communication skills, both written and verbal. Bachelor's degree in Finance, Business Administration, or a related field.
Posted 1 month ago
0.0 - 1.0 years
0 - 1 Lacs
Chennai, Tamil Nadu, India
On-site
Role & responsibilities Verification of KYC documents received from customers. Checking of documents and details uploaded by the Sales Team. Check of CIBIL Scores. Making calls to the customers to check on their credibility. Handling credit operations from login to disbursement Taking care of audit queries and maintaining good audit score. Assessing overall credit eligibility of customer & recommended the case to higher authority. Handling customer data verification as KYC, Bank statements and contact point verification Preferred candidate profile Freshers eager to work in Credit underwriting and KYC verification team. Looking for 2025/ 2024 / 2023 pass out Graduation must (or) candidates who have received their final semester results are preferred. Open to work in rotational Day shifts with compensatory day
Posted 1 month ago
0.0 - 2.0 years
2 - 4 Lacs
Chennai
Work from Office
We are looking for a motivated and detail-oriented Executive to join our DP (Depository Participant) Operations team. The ideal candidate will be responsible for handling client modifications and ensuring compliance with KYC requirements. Key Responsibilities: Processing and verification of KYCs for Account opening and modifications Process new client account opening requests Process client requests for modifications to their accounts, including changes in personal information, bank details, and nomination updates. Verify and validate the accuracy of client-provided information and documentation. Processing of KYC submitted for Reactivation of Suspended accounts Maintain a record of all client modifications and ensure data integrity. KYC Compliance: Ensure compliance with SEBI and regulatory guidelines related to KYC norms for stock broking KRA and CKYC records to be updated Exchange UCC records to be updated Ensure proper filing and documentation of KYC records for audit and regulatory purposes. Communicate effectively with clients to obtain necessary documents and information for KYC and modification processes. Address client queries and concerns related to DP operations and KYC. Compliance and Reporting: Stay updated with the latest regulatory changes and amendments to KYC norms. Prepare and submit reports on KYC modifications and compliance to regulatory authorities as required. Team Collaboration: Collaborate with other departments, including compliance, customer service, and operations, to ensure seamless DP operations and KYC compliance. Provide support during internal and external audits. Qualifications and Skills: Bachelors degree in Commerce, Finance, or a related field. Knowledge of SEBI regulations and DP operations in the Indian stock market. Familiarity with KYC norms and requirements. Strong attention to detail and accuracy in record-keeping. Good communication with interpersonal skills. Ability to work efficiently in a dynamic and deadline-driven environment. Previous experience in DP operations and KYC modifications in the stock broking industry is advantageous. SORM & DP NISM certification is added advantage.
Posted 1 month ago
7.0 - 10.0 years
7 - 10 Lacs
Mumbai, Maharashtra, India
On-site
Identify, develop, and nurture strategic alliances with HR-related businesses, educational institutions, industry associations, and corporate clients Forge new partnerships and tie-ups to enhance brand presence, generate new revenue streams, and expand market share in the HR domain Collaborate with internal teams to align partnership strategies with company goals, product offerings, and market needs Plan, organize, and lead corporate workshops and training sessions focused on HR topics, employee well-being, and corporate development Design tailored programs in consultation with clients, ensuring that workshops align with their specific business objectives Work with senior leadership to continuously improve workshop content, ensuring it meets evolving client needs and industry trends Drive business development initiatives by identifying new business opportunities in the HR sector and creating value-driven propositions for potential clients Develop proposals, negotiate contracts, and close deals to ensure the successful acquisition of new clients and partnerships Monitor market trends and competitor activities to identify new opportunities for business expansion Cultivate and maintain strong, long-term relationships with key stakeholders, including HR leaders, decision-makers, and C-suite executives Provide regular updates and reports on partnership performance and strategic initiatives to senior management Represent the company at industry events, conferences, and forums to promote brand visibility and establish thought leadership Leverage relationships and partnerships to amplify the company s reputation as a leader in corporate HR solutions Strong understanding of the HR industry and its challenges, trends and opportunities Proven experience in establishing and managing corporate partnerships, strategic alliances, and joint ventures Excellent communication, negotiation, and presentation skills Ability to think strategically and drive business growth Strong organizational skills with the ability to manage multiple projects simultaneously Proven track record in creating and executing successful corporate workshops or training programs Experience with CRM software and sales/partnership management tools Self-starter with a high level of initiative and attention to detail KYC Compliance, Risk Assessment, SEBI Regulations, Customer Due Diligence, Documentation Review, Process Improvement
Posted 1 month ago
4.0 - 10.0 years
4 - 10 Lacs
Mumbai, Maharashtra, India
On-site
Develop and implement effective KYC policies and procedures in line with SEBIregulatory requirements. Oversee the KYC process and ensure compliance with applicable laws and regulations Review and analyze customer documentation and information to assess risk and verify the identity of customers. Conduct customer due diligence and enhanced due diligence for higher-risk customers. Keep up to date with changes in regulatory requirements and implement necessary changes to the KYC process. Train and educate staff on KYC policies and procedures Monitor and track the progress of KYC activities and ensure timely completion Maintain accurate and up-to-date records of KYC activities for audit and reporting purposes Collaborate with internal stakeholders, such as Compliance and Risk Management, to identify and mitigate risks associated with the KYC process Stay informed about industry best practices and continuously improve the KYC process to enhance efficiency and effectiveness Provide guidance and support to junior team members when needed Collaborative and result oriented Structured approach of thinking and execution
Posted 1 month ago
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