Knowledge Transfer Lead (Hyderabad based)

Knowledge Transfer (KT) Lead

We are seeking someone who can play the dual role of a project coordinator and project manager. The individual should have experience in managing client transitions, facilitating structured onboarding, and working closely with SMEs to drive effective knowledge capture and transfer.

This role will also require travel to the USA and Europe on a need basis. A candidate with a valid B1 visa would be highly preferred.

Could you help identify suitable profiles? I’ve outlined the job description below to assist with the search.

Key Responsibilities:

• Act as the central point of contact for Knowledge Transfer for the Itineris GCC transition
• Identify, connect with, and coordinate SME inputs across domains
• Gather, structure, and document unstructured knowledge related to:
• Products specific to domain functions
• Key business processes (not general HR/process policies)
• Policies relevant to functional operations
• Facilitate KT sessions including shadowing, documentation, and SOP creation
• Track progress of KT sessions across roles/teams and maintain detailed KT logs
• Escalate delays, risks, or dependencies to stakeholders in a timely manner
• Create a structured repository of all KT content with appropriate tagging and access controls
• Work closely with the L&D Project Manager to ensure proper handover and transition of the content
• Prepare and share regular status updates with leadership and stakeholders
• Maintain KT dashboards, RAID logs (Risks, Assumptions, Issues, Dependencies), and trackers
• Support onboarding readiness by coordinating with HR, IT, and business teams

Ideal Profile

• Strong experience in managing transition projects and knowledge transfer activities
• Background in project coordination/project management with cross-functional stakeholders
• Comfortable working with ambiguity and unstructured content
• Excellent documentation and communication skills
• Exposure to functional onboarding practices, preferably in a GCC or enterprise setup
• Willingness to travel internationally; a valid B1 visa is highly preferred