233 Keyboarding Jobs - Page 8

Job Description Position Title, Responsibility Level Associate Function Healthcare Reports to Assistant Manager Permanent/ Temporary Permanent Span of Control Individual Contributor Location Kochi, India Basic Function Work Type - Back office with outbound calls to providers office as needed validate all fields in the application against uploaded faxes/documents to complete requisite for valid appeal When Missing data/field is found, associate needs to call provider's office and gather/provide information, professionally Essential Functions Navigate through multiple system / applications for data gathering Proficiency with computer skills (navigating multiple systems and keyboarding) Understand the goals and standards to ensure that quality and productivity standards are met Accurate and timely updating of the database Meet the agreed upon KPIs as per the operational definitions and targets Participate in the User Acceptance Testing as needed 98% - 100% attendance during training/nesting period is required Tying speed – 25-30 words/minute with 90% accuracy Must be flexible to work hours with Monthly work schedules changes Primary Internal Interactions Actively participate in the team meetings, discussions and provide inputs Calibrate, Cooperate and support the team in pursuit of achieving and exceeding team goals Primary External Interactions Email Communications Verbal Communication Organizational Relationships Reports To : Team Manager Supervises : Skills Technical Skills Working knowledge of MS office (Word, Excel and Power point) and Internet / Outlook Process Specific Skills Advanced knowledge and ability to navigate CVSH-AETNA systems. Strong comprehension skills (Need screening during interview) US Healthcare knowledge is preferred but not mandatory Soft Skills (Desired) Effective communication skills, both verbal and written, Aptitude &Analytical Anility Soft Skills (Minimum) None Education Requirements Bachelor’s degree with a minimum 15 years of education Work Experience Requirements Fresher’s, resources right out of the college can be hired to 1 year experience Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date Show more Show less

Basic Function Contract Manage Essential Functions Contract Lifecycle Management (CLM) Perform organizational contract development and management Ensure contracts and proposals are properly entered into organizational database Ensure accuracy and appropriateness of contract text and attachments Review contractual performance of both parties to ensure compliance with terms Contribute in contract strategy meetings to identify issues and client requirements Develop standards for contracts Take ownership of project and run with them to completion Adhere to timelines and deliverables Identify, categorize, abstract and capture key information in the specified format Review different agreements for adherence to defined contract management position Administration of contract databases/repositories using contract management software or tools Participate in various domain & skill-enhancing trainings and development sessions Build and maintain effective relationships across various levels in different departments Participate in various trainings for overall professional development Ensure compliance with internal policies and procedures, external regulations and information security standards Skills Technical Skills Excellent understanding of contract management and good understanding of procurement concepts Strong analytical skills Excellent oral and writing skills Process Specific Skills Good exposure to contract management Experienced in drafting, summarization, synopsis creation, proof reading of documents Thorough understanding of contract terms and conditions from a meaning and implication standpoint Proficient in using desktop computer system, especially Microsoft Office package Soft Skills (Desired) Proficient in legal knowledge and its application Eye for detail Proficient in English communication skills – written and spoken Expertise in MS Word, Excel, Power-point and good keyboarding speed Proficient in using the internet, web browsers, and search engines Experienced in creating process DTPs/SOPs Capable of working independently with least or no supervision Proficient in fostering a spirit of collaboration and team work Proficient in operational planning and process management Experienced in documentation and conformance with policies/compliances, including audit requirements Show more Show less

As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Assist in developing, implementing and driving recruitment strategies to source, recruit and select a highly qualified workforce. Support projects and coordinate recruitment metric reporting. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Manage all open positions and actively work on hiring the required resources. Effectively manage relationships with employees and management. Must have strong training, coaching, negotiation and influential skills. Lead as a consultant for hiring authorities by defining and recommending sources and job search parameters Develop recruitment plans and programs for hard to fill positions. Assist in developing recruitment partnerships with new suppliers and markets. Serve as resource/mentor for recruiters to help develop proactive and cost-effective strategies to develop talent pools for positions. III. Supervisory Responsibilities This job has no supervisory duties but may function as a team lead. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Any graduation can be considered. Experience: More than 5yrs of experience can be considered. B. Other Knowledge, Skills or Abilities Required Excellent written and verbal communication. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is office setting.

City/Cities Jaipur Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available Yes Posted Date 06-Jun-2025 Job ID 8953 Description and Requirements Perform a variety of accounting reconciliation functions to report financial information in accurate and timely manner. Follow-up with banks and lines of business at client-end for closure of accounting open items. Maintain data and records in accordance with generally accepted accounting principles and reporting requirements. Produce monthly reconciliation statements. Job Responsibiliti es 1. Analyze, validate and process transactions as per Desktop procedures (L3 & L4). 2. Reconcile bank to ledger transactions for all accounts. 3. Analyze and research all discrepancies in various applications tools. 4. Investigate and resolve outstanding items. 5. Follow-up with banks and other internal customers for closure of open items and provide back-up for all discrepancies. 6. Prepare basic financial reports. 7. Perform mid-month, month-end and quarter-end activities as per documented desktop procedures. 8. Ensure that the assigned targets are met in accordance with SLA and Internal standards. 9. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. 10. Ensure adherence to established attendance schedules. Knowledge, Skills and Abilities Education Graduate in Accounting / Commerce / Business Administration with at least 15 years of education. Experience Minimum six months of work experience in a related field is required. Experience in Insurance organizations, Banks shall be preferred. Fresher college graduates can be considered. Knowledge and skills (general and technical) Good computer navigation skills Good keyboarding speed Good knowledge of complete MS Office suite Knowledge about the Insurance industry in US Knowledge about US Culture Knowledge of Accounting principles Proficiency in English Communication skills - should be able to read, interpret business documents. Good oral/written communication Analytical and interpersonal skills Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standa rdized transactions Self-disciplin ed and result oriented Ability to multi task Ability to work effectively as part of a team About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Job Discerption- Candidate should have analytical skills. F&A (Insurance) collections background is essential. OTC(AR) Experience required. Past work experience of SAP ERP will be of weightage advantage. Good working knowledge of Microsoft Excel Ensure that the guidelines are followed as per standard procedures. Open to feedback. Quality monitoring & review of accounts Allocation of accounts as per the guidelines Ensure timely closure of accounts. Ensure that the quality of the transactions is in compliance with predefined parameters. Ensure adherence to Company Policies and Procedures Ensure fair methods are used to collect outstanding balance on the account. Focus on Customer Satisfaction, rapport building, effective communication and timely resolution of Customer concerns. Achieving key targets for the process in line with the SLA (Service level Agreement)/KSFs (Key Success Factors) Prepare reports of the accounts assigned to the team. Preparing business review templates for performance review Technical Skills - Good Computer navigation skills, keyboarding skills Proficient in MS office – specially Excel Process Specific Skills - Possesses necessary knowledge of business concepts to effectively perform the job. Effective negotiation skills Makes decisions in a timely manner; shows good judgment about when to make decisions independently and when to collect more information or involve others. Commits to achieving specific objectives and takes ownership for accomplishing them. Effectively balances quality, customer service and productivity standards. Make calls to the customer for collection or payment details. Work towards resolution of disputes Soft Skills - Self-discipline Result orientation Adaptability Presentation skills Feedback skills Goal oriented Excellent written and verbal communication skills Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multitask, prioritize and manage daily work activities. Show more Show less

Requirements Description and Requirements Perform a variety of accounting reconciliation functions to report financial information in accurate and timely manner. Follow-up with banks and lines of business at client-end for closure of accounting open items. Maintain data and records in accordance with generally accepted accounting principles and reporting requirements. Produce monthly reconciliation statements. Job Responsibiliti es Analyze, validate and process transactions as per Desktop procedures (L3 & L4). Reconcile bank to ledger transactions for all accounts. Analyze and research all discrepancies in various applications tools. Investigate and resolve outstanding items. Follow-up with banks and other internal customers for closure of open items and provide back-up for all discrepancies. Prepare basic financial reports. Perform mid-month, month-end and quarter-end activities as per documented desktop procedures. Ensure that the assigned targets are met in accordance with SLA and Internal standards. Ensure that the quality of transaction is in compliance with predefined parameters as defined by Process Excellence. Ensure adherence to established attendance schedules. Knowledge, Skills And Abilities Education Graduate in Accounting / Commerce / Business Administration with at least 15 years of education. Experience Minimum six months of work experience in a related field is required. Experience in Insurance organizations, Banks shall be preferred. Fresher college graduates can be considered. Knowledge and skills (general and technical) Good computer navigation skills Good keyboarding speed Good knowledge of complete MS Office suite Knowledge about the Insurance industry in US Knowledge about US Culture Knowledge of Accounting principles Proficiency in English Communication skills - should be able to read, interpret business documents. Good oral/written communication Analytical and interpersonal skills Escalate issues if required Data gathering ability/ Eye for detail Team work/ Managing Self / Adaptability Ability to work successfully in production driven environment Adaptability to change Ability to work on routine/standa rdized transactions Self-disciplin ed and result oriented Ability to multi task Ability to work effectively as part of a team About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us! Show more Show less

Requisition ID: 284926 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: New Delhi Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary: Works independently to provide comprehensive administrative and secretarial support of a highly accountable and confidential nature to help ensure the smooth functioning of Senior Managers of India Management team/Project leadership. Assists them in their day-to-day activities and responsibilities including scheduling meetings, workshops and presentations. The role requires high degree of initiative, discretion, accuracy, judgment, knowledge of protocols and anticipation and working through changing priorities. Job Dimensions: Supervision Received Receives general operational direction from assigned manager(s). Self-starter, requiring minimum guidance or supervision / works independently. Functionally reporting to Manager of Office services. Supervision Exercised May provide operational and/or functional support to other staff members on administrative matters. Contacts Employees and outside individuals in receiving calls and visitors, making travel/meeting arrangements, and executing other duties. Clients, company management and jobsite personnel. Major Responsibilities: Always maintains confidentiality of all information concerning this role. Provides secretarial/administrative assistance to assigned functions/functional managers/Projects. Performs special assignment that require comprehensive knowledge of administrative systems, processes, and procedures, with the ability to analyze, interpret, and make recommendations. Manages visits of expats and other senior officers to India with their staff on behalf of the assigned project/function leadership. With a thorough understanding of Bechtel’s organizational structure, functions, and procedures, receives and screens phone calls and visitors and directs them to the appropriate parties. Follows up to ensure action. Completes business independently as appropriate. Ensures coverage in absence. With an understanding of Bechtel's goals and priorities and of the assigned manager’s commitments, composes and distributes correspondence using Bechtel standard word processing systems or other software applications. Keeps abreast of key issues, commitments, and priorities of assigned manager. Often researches information and compiles summary reports. Reviews for accuracy and format outgoing documents that require the manager’s signature. Manages requests from client, manager, and in-house staff. Identifies action on important or emergency matters or knows whom to contact in absence of assigned manager. Maintains file of important matters for the manager's attention upon return. Assists staff in certain procedures. Collects, reviews, and distributes incoming hard copy and electronic mail. Independently handles mail not requiring the manager’s attention. Reviews outgoing mail to ensure accuracy and proper format. Follows up to ensure action. Manages travel arrangements, including visa applications, hotel bookings and other local logistics & local practices. Prepares itineraries and expense reports. Organizing and managing activities related to visitors, both domestic & international Schedules and coordinates meetings, arranging for facilities, equipment, and refreshments. May prepare and distribute notices, agendas, information packets, and minutes. Independently maintains a hard copy or electronic calendar for responsible manager. Independently anticipates problems and changing priorities; alerts manager(s) concerned. Performs other assignments as required using applicable automation systems/software. These assignments may include but not limited to: Coordination of committee meetings and senior management meetings Administration of financial matters of a confidential nature Acting as manager’s delegate to meetings Space planning and move coordination/automation coordination Monitoring all follow-up actions required by manager, including action items from management staff meetings. Education and Experience Requirements: Graduate, with at least 8 years of prior experience in administrative support to senior management, including HR function. Having an HR related degree would be considered an added advantage. Required Knowledge and Skills: Excellent oral and written communication skills-English, and Hindi. Collaborative & Customer Centric. Thorough knowledge of grammatical rules, spelling, punctuation, and required formats. Proficient skills in keyboarding, word processing, and file maintenance. Strong organizational and multi-tasking skills. General experience in all areas of document control. Operation of Bechtel standard computerized systems and other information transmission systems. Professional telephone practices. Demonstrated knowledge of filing systems and common office procedures. Experience with large MNCs/Indian corporates/Multicultural organization will be good. Having hands-on experience with Concur expense management tool will be yet another advantage. Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NY. Metro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About the Benefits Administration Services role: As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NY. Metro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

Requisition ID: 284926 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: New Delhi Extraordinary Teams Building Inspiring Projects Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report . Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary Works independently to provide comprehensive administrative and secretarial support of a highly accountable and confidential nature to help ensure the smooth functioning of Senior Managers of India Management team/Project leadership. Assists them in their day-to-day activities and responsibilities including scheduling meetings, workshops and presentations. The role requires high degree of initiative, discretion, accuracy, judgment, knowledge of protocols and anticipation and working through changing priorities. Job Dimensions Supervision Received Receives general operational direction from assigned manager(s). Self-starter, requiring minimum guidance or supervision / works independently. Functionally reporting to Manager of Office services. Supervision Exercised May provide operational and/or functional support to other staff members on administrative matters. Contacts Employees and outside individuals in receiving calls and visitors, making travel/meeting arrangements, and executing other duties. Clients, company management and jobsite personnel. Major Responsibilities Always maintains confidentiality of all information concerning this role. Provides secretarial/administrative assistance to assigned functions/functional managers/Projects. Performs special assignment that require comprehensive knowledge of administrative systems, processes, and procedures, with the ability to analyze, interpret, and make recommendations. Manages visits of expats and other senior officers to India with their staff on behalf of the assigned project/function leadership. With a thorough understanding of Bechtel’s organizational structure, functions, and procedures, receives and screens phone calls and visitors and directs them to the appropriate parties. Follows up to ensure action. Completes business independently as appropriate. Ensures coverage in absence. With an understanding of Bechtel's goals and priorities and of the assigned manager’s commitments, composes and distributes correspondence using Bechtel standard word processing systems or other software applications. Keeps abreast of key issues, commitments, and priorities of assigned manager. Often researches information and compiles summary reports. Reviews for accuracy and format outgoing documents that require the manager’s signature. Manages requests from client, manager, and in-house staff. Identifies action on important or emergency matters or knows whom to contact in absence of assigned manager. Maintains file of important matters for the manager's attention upon return. Assists staff in certain procedures. Collects, reviews, and distributes incoming hard copy and electronic mail. Independently handles mail not requiring the manager’s attention. Reviews outgoing mail to ensure accuracy and proper format. Follows up to ensure action. Manages travel arrangements, including visa applications, hotel bookings and other local logistics & local practices. Prepares itineraries and expense reports. Organizing and managing activities related to visitors, both domestic & international Schedules and coordinates meetings, arranging for facilities, equipment, and refreshments. May prepare and distribute notices, agendas, information packets, and minutes. Independently maintains a hard copy or electronic calendar for responsible manager. Independently anticipates problems and changing priorities; alerts manager(s) concerned. Performs other assignments as required using applicable automation systems/software. These assignments may include but not limited to: Coordination of committee meetings and senior management meetings Administration of financial matters of a confidential nature Acting as manager’s delegate to meetings Space planning and move coordination/automation coordination Monitoring all follow-up actions required by manager, including action items from management staff meetings. Education And Experience Requirements Graduate, with at least 8 years of prior experience in administrative support to senior management, including HR function. Having an HR related degree would be considered an added advantage. Required Knowledge And Skills Excellent oral and written communication skills-English, and Hindi. Collaborative & Customer Centric. Thorough knowledge of grammatical rules, spelling, punctuation, and required formats. Proficient skills in keyboarding, word processing, and file maintenance. Strong organizational and multi-tasking skills. General experience in all areas of document control. Operation of Bechtel standard computerized systems and other information transmission systems. Professional telephone practices. Demonstrated knowledge of filing systems and common office procedures. Experience with large MNCs/Indian corporates/Multicultural organization will be good. Having hands-on experience with Concur expense management tool will be yet another advantage. Total Rewards/Benefits For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse Teams Build The Extraordinary As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com Show more Show less

Job Description As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Assist in developing, implementing and driving recruitment strategies to source, recruit and select a highly qualified workforce. Support projects and coordinate recruitment metric reporting. II. Essential Duties And Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Manage all open positions and actively work on hiring the required resources. Effectively manage relationships with employees and management. Must have strong training, coaching, negotiation and influential skills. Lead as a consultant for hiring authorities by defining and recommending sources and job search parameters Develop recruitment plans and programs for hard to fill positions. Assist in developing recruitment partnerships with new suppliers and markets. Serve as resource/mentor for recruiters to help develop proactive and cost-effective strategies to develop talent pools for positions. III. Supervisory Responsibilities This job has no supervisory duties but may function as a team lead. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. Education and Experience Education: Any graduation can be considered. Experience: More than 5yrs of experience can be considered. Other Knowledge, Skills or Abilities Required Excellent written and verbal communication. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is office setting. Show more Show less

This is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Responsibilities: Utilizes Chat platform to respond to service inquiries from customers and provide a comprehensive resolution to the complaints/queries Follow-up on all customer requests via chat and email Maintains detailed knowledge of product and service offerings to customers Analyzes risk areas and identify solutions to meet customer's needs Ensuring Information security for sensitive data Helps to teach our customer how to self-service through our internet website Balancing NPS and ensuring a positive customer experience while managing/minimizing operating losses Accurate reporting of MIS/Timekeeping Undertake other assignments/projects as given by the Team Lead/Manager Apply professional attitude and image for all internal and external customers Liaising with various departments and also do account level system maintenances while resolving customer queries/complaints Qualifications-External: Overall 0 - 3 years of relevant experience Sound presentation and analytical skills Strong problem solving skills and detail-oriented Graduate in any stream, masters degree is not a mandate Preferences: Must possess excellent PC and keyboarding skills (30 WPM – typing speed; 90% accuracy) Must possess good verbal and written communication skills to include proficiency with grammar, spelling and punctuation Must possess good analytical skills Courteous with strong customer service orientation Dependable with proficient attention to detail Persuasiveness and a willingness to resolve customer queries Prior experience working in a customer service/customer support space for international market is highly preferred. Prior experience in email/chat process highly preferred Experience working in a retail banking space is highly preferred. Shift of operations: US Day/India Night - Rotating shift with work on Saturday/Sundays. 5 day work week ------------------------------------------------------ Job Family Group: Operations - Core ------------------------------------------------------ Job Family: Operations Support ------------------------------------------------------ Time Type: ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Job Description Position Title, Responsibility Level Executive Function Healthcare Reports to Team Manager Permanent/ Temporary Permanent Span of Control Individual Contributor Location Kochi, India Basic Function Work Type - Back office - Voice Call provider and gather missing information for case creation Case creation in ATV/Med Compass tool, basis the data received Once the case is received, action to be taken as per SOP Determine if case can be processed and/or to be routed to another queue Essential Functions Navigate through multiple system / applications for data gathering Proficiency with computer skills (navigating multiple systems and keyboarding) Understand the goals and standards to ensure that quality and productivity standards are met Accurate and timely updating of the database Meet the agreed upon KPIs as per the operational definitions and targets Participate in the User Acceptance Testing as needed 98% - 100% attendance during training/nesting period is required Must be flexible to work hours with Monthly work schedules changes Primary Internal Interactions Actively participate in the team meetings, discussions and provide inputs Calibrate, Cooperate and support the team in pursuit of achieving and exceeding team goals Primary External Interactions Staff may be required to contact the providers of record, vendors, or internal stateside departments to obtain additional information. Staffs are given voicemail boxes to retrieve patient verification of details of admission and discharge, received from providers. Staff may be contacted by stateside counterparts for case-related concerns and should be able to respond in a timely and effective manner. Organizational Relationships Reports To : Team Manager Supervises : None Skills Technical Skills Working knowledge of MS office (Word, Excel and Power point) and Internet / Outlook Process Specific Skills Ability to contact provider to request for clinical information, and/or verify patient information on admission and discharge Sedentary work involving periods of sitting, talking, listening. Work requires sitting for extended periods, talking on the telephone and typing on the computer. Work requires the ability to perform close inspection of hand written and computer generated documents as well as a PC monitor. Ability to multitask, prioritize and effectively adapt to a fast paced changing environment Typical office working environment with productivity and quality expectations Soft Skills (Desired) Must be a B1, preferably a C1 CEF level Works effectively with a team Soft Skills (Minimum) Must be a B1 CEF level Education Requirements Bachelor’s degree with a minimum 15 years of education Work Experience Requirements 0 to 3 year of experience Annexure Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date Show more Show less

Skill Set Matrix for Customer Care Executive – BGB Back office Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Good computer Navigation skills Computer Proficiency test at Hiring 70% Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test at Hiring >= 25 Process Specific Skills Knowledge of UK Culture UK Culture Training 80% Knowledge of Utility Industry in UK Domain Training 80% Process Knowledge - Will be provided based on the Nimbus maps & work instructions provided for training by the client. Please review JD for details on process, Micro knowledge of the process, Micro knowledge of tasks and sub tasks handled, Micro knowledge of tasks and sub tasks handled Process Training and Assessments 80% Systems Knowledge - Training will be provided on clients proprietary mainframes and systems . All specific System Applications that are to be used in this Role Profile Customer Service Focus - Ability to clearly understand the key customer issues by gathering relevant information from a variety of sources (different systems), & understand sequence of events Customer Service Skills Training 80% Data Gathering and Handling Skills Data sufficiency test at hiring 70% Problem Solving Skills Logic & Reasoning Test at Hiring 80% Soft Skills (Desirable) Business Awareness Personal Interview at the time of hiring On the job Coaching/ Mentoring Teamwork Adaptability Work standards Managing self Show more Show less

Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Good computer Navigation skills Computer Proficiency test at Hiring 70% Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test at Hiring >= 25 Process Specific Skills Knowledge of UK Culture UK Culture Training 80% Knowledge of Utility Industry in UK Domain Training 80% Process Knowledge - Will be provided based on the Nimbus maps & work instructions provided for training by the client. Please review JD for details on process, Micro knowledge of the process, Micro knowledge of tasks and sub tasks handled, Micro knowledge of tasks and sub tasks handled Process Training and Assessments 80% Systems Knowledge - Training will be provided on clients proprietary mainframes and systems . All specific System Applications that are to be used in this Role Profile Customer Service Focus - Ability to clearly understand the key customer issues by gathering relevant information from a variety of sources (different systems), & understand sequence of events Customer Service Skills Training 80% Data Gathering and Handling Skills Data sufficiency test at hiring 70% Problem Solving Skills Logic & Reasoning Test at Hiring 80% Soft Skills (Desirable) Business Awareness Personal Interview at the time of hiring On the job Coaching/ Mentoring Teamwork Adaptability Work standards Managing self Minimum skills - required to have threshold and tool for measurement. Desirable Skills - No threshold specified Show more Show less

Requisition ID: 284926 Relocation Authorized: None Telework Type: Full-Time Office/Project Work Location: New Delhi Extraordinary teams building inspiring projects: Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report. Bechtel India is a global operation that supports execution of projects and services around the world. Working seamlessly with business line home offices, project sites, customer organizations and suppliers, our teams have delivered more than 125 projects since our inception in 1994. Our offices in Gurgaon, Vadodara and Chennai will grow significantly and sustainably with exciting career opportunities for both professionals and young graduates who are passionate about creating a cleaner, greener, and safer world; building transformational infrastructure; making decarbonization a reality; and protecting people and the environment. Job Summary: Works independently to provide comprehensive administrative and secretarial support of a highly accountable and confidential nature to help ensure the smooth functioning of Senior Managers of India Management team/Project leadership. Assists them in their day-to-day activities and responsibilities including scheduling meetings, workshops and presentations. The role requires high degree of initiative, discretion, accuracy, judgment, knowledge of protocols and anticipation and working through changing priorities. Job Dimensions: Supervision Received Receives general operational direction from assigned manager(s). Self-starter, requiring minimum guidance or supervision / works independently. Functionally reporting to Manager of Office services. Supervision Exercised May provide operational and/or functional support to other staff members on administrative matters. Contacts Employees and outside individuals in receiving calls and visitors, making travel/meeting arrangements, and executing other duties. Clients, company management and jobsite personnel. Major Responsibilities: Always maintains confidentiality of all information concerning this role. Provides secretarial/administrative assistance to assigned functions/functional managers/Projects. Performs special assignment that require comprehensive knowledge of administrative systems, processes, and procedures, with the ability to analyze, interpret, and make recommendations. Manages visits of expats and other senior officers to India with their staff on behalf of the assigned project/function leadership. With a thorough understanding of Bechtel’s organizational structure, functions, and procedures, receives and screens phone calls and visitors and directs them to the appropriate parties. Follows up to ensure action. Completes business independently as appropriate. Ensures coverage in absence. With an understanding of Bechtel's goals and priorities and of the assigned manager’s commitments, composes and distributes correspondence using Bechtel standard word processing systems or other software applications. Keeps abreast of key issues, commitments, and priorities of assigned manager. Often researches information and compiles summary reports. Reviews for accuracy and format outgoing documents that require the manager’s signature. Manages requests from client, manager, and in-house staff. Identifies action on important or emergency matters or knows whom to contact in absence of assigned manager. Maintains file of important matters for the manager's attention upon return. Assists staff in certain procedures. Collects, reviews, and distributes incoming hard copy and electronic mail. Independently handles mail not requiring the manager’s attention. Reviews outgoing mail to ensure accuracy and proper format. Follows up to ensure action. Manages travel arrangements, including visa applications, hotel bookings and other local logistics & local practices. Prepares itineraries and expense reports. Organizing and managing activities related to visitors, both domestic & international Schedules and coordinates meetings, arranging for facilities, equipment, and refreshments. May prepare and distribute notices, agendas, information packets, and minutes. Independently maintains a hard copy or electronic calendar for responsible manager. Independently anticipates problems and changing priorities; alerts manager(s) concerned. Performs other assignments as required using applicable automation systems/software. These assignments may include but not limited to: Coordination of committee meetings and senior management meetings Administration of financial matters of a confidential nature Acting as manager’s delegate to meetings Space planning and move coordination/automation coordination Monitoring all follow-up actions required by manager, including action items from management staff meetings. Education and Experience Requirements: Graduate, with at least 8 years of prior experience in administrative support to senior management, including HR function. Having an HR related degree would be considered an added advantage. Required Knowledge and Skills: Excellent oral and written communication skills-English, and Hindi. Collaborative & Customer Centric. Thorough knowledge of grammatical rules, spelling, punctuation, and required formats. Proficient skills in keyboarding, word processing, and file maintenance. Strong organizational and multi-tasking skills. General experience in all areas of document control. Operation of Bechtel standard computerized systems and other information transmission systems. Professional telephone practices. Demonstrated knowledge of filing systems and common office procedures. Experience with large MNCs/Indian corporates/Multicultural organization will be good. Having hands-on experience with Concur expense management tool will be yet another advantage. Total Rewards/Benefits: For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards Diverse teams build the extraordinary: As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent. We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About The Benefits Administration Services Role As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NY. Metro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Administration Services Associate II Conduent Business Services- REMOTE Shift is Monday to Friday will be between 8 am to complete an eight-hour shift. Payrate during training $15.00/hr. for four weeks, $16.00/hr. after completion of training About The Benefits Administration Services Role As a member of the Benefits call center team, you will help people every day by taking calls, actively listening, while discussing employee benefits. Calls can range from healthcare benefits, retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems. Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients’ success. Requirements We’re looking for people with a passion for customer service, natural empathy, and the determination to deliver a comprehensive resolution. To be successful in this role, you will have: Previous customer service and or call center experience (Retirement benefits a plus) Excellent communication skills Extensive experience with typing and keyboarding Great problem-solving skills Ability to effectively multi-task High school diploma, GED or college degree Experience working with healthcare and employer benefits is highly preferred. Ability to successfully complete a mandatory paid training program. Below is what you’ll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage! Apply to the role and provide your basic profile information (2 minutes) Answer prescreens questions to be sure you meet the minimum requirements for the role (3 minutes). If you qualify for the role, a recruiter will reach out to discuss the opportunity! We offer excellent benefits (medical, dental, vision), a consistent work schedule, paid training, and a great work environment. We are currently NOT hiring in the following geographies: States: AK, CA, CT, HI, MA, IL, MT & NY. Metro Areas: MN- Minneapolis, IL- Chicago, NY- New York City, OR- Portland, MD- Montgomery County, WA- Seattle, Washington, DC, CO- Denver. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent. Show more Show less

Job Title : Associate / Senior Associate – Inside Sales (Only International Voice Process) Shift Time : 6:00 PM – 3:00 AM or 8:00 PM – 5:00 AM (Only Shortlisted candidates will receive further details via Call/Email) OVERVIEW: Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America Safety-Kleen Outbound Sales Representative must have strong organizational, planning, and exceptional communication skills with a track record of building successful customer relationships in a transactional and relationship environment. An Outbound Sales Rep. is responsible for selling Safety-Kleen’s products and services (via telephone or email) to specified customer segments and ensuring a positive customer experience. JOB SUMMARY The Outbound Sales Representative is responsible for promoting the Company’s products and services and selling those products and services with new and existing customers by telephone & email. The primary focus of the Outbound Sales Representative is to introduce potential customers to Safety-Kleen products and services they may have previously purchased or are now purchasing from a competitor. RESPONSIBILITIES Own and manage a pipeline of expired, new, and existing customer leads organized in our CRM (Salesforce) Develop a sales pitch that resonates with customers by showing value of the products being offered Utilize product knowledge and analytical research tools (i.e. Safety-Kleen resource pages, Salesforce.com, etc.) and sales training resources to effectively understand the business needs of new prospects and opportunities. Maintain, build, and expand customer relationships via telephone & email. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Branches, increased or decreased product movement, new business, changes in service or other related information. Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs Effectively articulates the value proposition associated with Safety-Kleen’s products and services. Regularly communicate with assigned accounts regarding new products and services Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of reason for the situation Viewed as a trusted environmental waste and New Lube advisor to the customer. Utilizes the knowledge of Safety-Kleen’s environmental waste removal services and Performance Plus Lube products to help customers meet local, state and federal regulatory laws. Coordinate with appropriate Branch to meet or exceed the customer’s expectation. Requirements: Min 6 months outbound sales experience or equivalent combination of education and work experience. Sells Consultatively – Ability to use collaborative communication to engage clients in discussions that result in mutual value. Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key! Excellent attention to detail. Ability to work in a fast-paced environment. Excellent verbal and written communication, listening and organizational skills - No fear of the phone. Excellent keyboarding ability (40+ WPM) Show more Show less

About Our recruiting team is hosting a virtual job fair. If you are enthusiastic about making an impact in healthcare, learn more at our upcoming Virtual Job Fair, on June 11th, 12:00-2:00pm EDT. Register to attend: https://uhg.hr/newyork-healthcare-jobfair $2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative welcomes, greets, interviews patients and/or representatives in person or over the telephone to ensure their initial experience with the hospital is exceptional. The Patient Access Representative will also obtain the required demographical and insurance information to ensure proper billing/reimbursement to the hospital. Secure required signatures from patients and/or representatives to protect hospital’s interests. Provides excellent patient experience for guests with a high level of professionalism. This position is per diem. Employees are required to work our normal business hours with the potential to cover all shifts within a 24-hour day as needed. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at O'Connor hospital 460 Andes Road, Delhi, NY 13753. We offer 4-6 weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment. Primary Responsibilities Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer systems to enter access or verify patient data in real - time ensuring accuracy and completeness of information Gathers necessary clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizes according to insurance plan requirements Verifies insurance coverage, benefits, and creates price estimates, reverifications as needed Collects patient co-pays as appropriate and conducts conversations with patients on their out-of-pocket financial obligations Identifies outstanding balances from patient’s previous visits and attempts to collect any amount due Responsible for collecting data directly from patients and referring provider offices to confirm and create scheduled appointments for patient services prior to hospital discharge Responds to patient and caregivers' inquiries related to routine and sensitive topics always in a compassionate and respectful manner Generates, reviews, and analyzes patient data reports and follows up on issues and inconsistencies as necessary Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications High School Diploma/GED (or higher) 1+ years of customer service experience Ability to work per diem hours (generally 8-16 hours per week) with the potential to cover all shifts within a 24-hour day. It may be necessary, given the business need, to work occasional overtime or weekends Must be 18 years of age or older Access to reliable transportation & valid US driver's license Preferred Qualifications 1+ years of experience in scheduling and authorizations Healthcare experience and clinical knowledge Ability to work night and weekend hours Soft Skills Ability to engage and effectively communicate with individuals and groups of adults at all levels within the organization Ability to build rapport quickly, develop trust, sustain working relationships, and represent CRH positively in internal and external meetings Strong time-management and organizational skills Effective communication skills and interpersonal skills Basic keyboarding skills Strong interpersonal, communication and customer service skills Physical And Work Environment Standing for long periods of time (10 hours) while using a workstation on wheels and phone/headset PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. The salary range for this role is $16.00 to $28.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED Delhi, India Work experience Healthcare Languages English Show more Show less

Job Description Provides programs to improve operational efficiency, consistency, and compliance in support of the organization's financial and tactical business objectives. Provides business practices and processes. Develops, communicates, and trains the organization on business practices and processes Career Level - IC1 Responsibilities The GSCO (Global Sales and Consulting Operations) central team is responsible for providing training, business, contract support and communications on the Sales Systems and Tools used by Sales and Consulting globally. The focus of this role will be to support Oracle’s Sales Organization via chat and incident support using Oracle’s Service Cloud product. The GSCO Business Analyst will report to the GSCO Team Lead and will be responsible for providing high quality, responsive support to Oracle’s Global Sales and Consulting teams. Professional-level English written and verbal skills and a commitment to high quality customer service are essential. Job duties are varied and complex, needing independent judgment and include but are not limited to: Responsibilities: Provide chat, email support to resolve user problems with proactive troubleshooting Follow predefined (as trained) support procedures and policies Master the use of our support channels, processes & tools Identify and report Partner/user issues & feedback through appropriate channels. Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction. Effectively and judiciously escalate issues with clear communication Support team lead/ manager when required CSAT/resolution rate initiatives Ability and willingness to quickly complete large volumes of work with high quality Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal Escalate support requests to management and ensure they receive the appropriate attention Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met Work across other lines of businesses and third parties e.g. business practices, legal Provide timely resolution of customer complaints and escalations including providing corrective actions Undertake admin responsibilities as required Support new process/policy roll-outs Undertake other projects as required Skills: Graduate in any discipline Must have experience in sales support handling Chats & emails. Should have strong knowledge in one of the following tools (OSC, WQ, CPQ, GSI, DAS, QRS) and Process (Cloud, UCM). Excellent written communication skills in English for email and chat support channels Strong analytical, problem solving, troubleshooting skills & Interpersonal skills Attention to detail with the ability to complete a large volume of work quickly and independently Ability to work collaboratively in a diverse team environment. Proactive approach (ability to identify top support areas, innovate and suggest process improvements) Open to work in 24*7 environment including holidays Good keyboarding skills, PC skills, esp. in Word/Excel Team player with very good interpersonal skills and forward-looking attitude Open to ideas/feedback Ability to interpret, clearly articulate and advise sales on potential objections to Oracle’s policies and commercial terms Ability to proactively analyze and recommend best course of action for complex contract scenario’s within a sales cycle Ability to deal with challenging support requests in a timely manner Ability and desire to provide excellent customer-service to internal customers Ability to work independently and in a dynamic environment Positive and “Can Do” Attitude Results orientated Note: Please apply only if you are willing to work in Night Shifts and Weekends Qualifications Career Level - IC1 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description The GSCO (Global Sales and Consulting Operations) central team is responsible for providing training, business, contract support and communications on the Sales Systems and Tools used by Sales and Consulting globally.The focus of this role will be to support Oracle’s Sales Organization via chat and incident support using Oracle’s Service Cloud product.The GSCO Business Analyst will report to the GSCO Team Lead and will be responsible for providing high quality, responsive support to Oracle s Global Sales and Consulting teams.Professional-level English written and verbal skills and a commitment to high quality customer service are essential. Job duties are varied and complex, needing independent judgment and include but are not limited to: Responsibilities: Provide chat, email support to resolve user problems with proactive troubleshooting Follow predefined (as trained) support procedures and policies Master the use of our support channels, processes & tools Identify and report Partner/user issues & feedback through appropriate channels. Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction. Effectively and judiciously escalate issues with clear communication Support team lead/ manager when required CSAT/resolution rate initiatives Ability and willingness to quickly complete large volumes of work with high quality Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal Escalate support requests to management and ensure they receive the appropriate attention Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met Work across other lines of businesses and third parties e.g. business practices, legal Provide timely resolution of customer complaints and escalations including providing corrective actions Undertake admin responsibilities as required Support new process/policy roll-outs Undertake other projects as required Skills: Graduate in any discipline Must have experience in sales support handling Chats & emails. Should have strong knowledge in one of the following tools ( CPQ, DAS and Qrs ) Excellent written communication skills in English for email and chat support channels Strong analytical, problem solving, troubleshooting skills & Interpersonal skills Attention to detail with the ability to complete a large volume of work quickly and independently Ability to work collaboratively in a diverse team environment. Proactive approach (ability to identify top support areas, innovate and suggest process improvements) Open to work in 24*7 environment including holidays Good keyboarding skills, PC skills, esp. in Word/Excel Team player with very good interpersonal skills and forward-looking attitude Open to ideas/feedback Ability to interpret, clearly articulate and advise sales on potential objections to Oracle s policies and commercial terms Ability to proactively analyze and recommend best course of action for complex contract scenario’s within a sales cycle Ability to deal with challenging support requests in a timely manner Ability and desire to provide excellent customer-service to internal customers Ability to work independently and in a dynamic environment Positive and “Can Do” Attitude Results orientated Responsibilities The GSCO (Global Sales and Consulting Operations) central team is responsible for providing training, business, contract support and communications on the Sales Systems and Tools used by Sales and Consulting globally. The focus of this role will be to support Oracle’s Sales Organization via chat and incident support using Oracle’s Service Cloud product. The GSCO Business Analyst will report to the GSCO Team Lead and will be responsible for providing high quality, responsive support to Oracle’s Global Sales and Consulting teams. Professional-level English written and verbal skills and a commitment to high quality customer service are essential. Job duties are varied and complex, needing independent judgment and include but are not limited to: Responsibilities: Provide chat, email support to resolve user problems with proactive troubleshooting Follow predefined (as trained) support procedures and policies Master the use of our support channels, processes & tools Identify and report Partner/user issues & feedback through appropriate channels. Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction. Effectively and judiciously escalate issues with clear communication Support team lead/ manager when required CSAT/resolution rate initiatives Ability and willingness to quickly complete large volumes of work with high quality Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal Escalate support requests to management and ensure they receive the appropriate attention Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met Work across other lines of businesses and third parties e.g. business practices, legal Provide timely resolution of customer complaints and escalations including providing corrective actions Undertake admin responsibilities as required Support new process/policy roll-outs Undertake other projects as required Skills: Graduate in any discipline Must have experience in sales support handling Chats & emails. Should have strong knowledge in one of the following tools ( CPQ , DAS and Qrs ) Excellent written communication skills in English for email and chat support channels Strong analytical, problem solving, troubleshooting skills & Interpersonal skills Attention to detail with the ability to complete a large volume of work quickly and independently Ability to work collaboratively in a diverse team environment. Proactive approach (ability to identify top support areas, innovate and suggest process improvements) Open to work in 24*7 environment including holidays Good keyboarding skills, PC skills, esp. in Word/Excel Team player with very good interpersonal skills and forward-looking attitude Open to ideas/feedback Ability to interpret, clearly articulate and advise sales on potential objections to Oracle’s policies and commercial terms Ability to proactively analyze and recommend best course of action for complex contract scenario’s within a sales cycle Ability to deal with challenging support requests in a timely manner Ability and desire to provide excellent customer-service to internal customers Ability to work independently and in a dynamic environment Positive and “Can Do” Attitude Results orientated Note: Please apply only if you are willing to work in Night Shifts and Weekends Qualifications Career Level - IC1 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Primary Responsibility ü The agent should be able to coordinate between internal departments for the missing information / required documents. ü The agent will be voice resource for Lease Administration process directly responsible to a Team Manager for all activities associated with Client accounts. ü The agent will be responsible for treating Client’s customers with courtesy and politeness at all times. He/she will at all times be aware of the commitment to service and the application of the Company’s core values and beliefs. ü Within clear guidelines and instructions, the agent will store all the documents in the correct library for all the required customers. ü Constant monitoring, coaching and development will be given to the agent to ensure consistency with standards of service. ü The agent will on occasion, be required to contact Client’s staff to pass on information or make arrangements to have the customer contacted by a Client’s member of staff. Performance Parameters Efficiency (AHT) Quality scores Attendance TAT(Turn Around Time) Role Responsibilities (General) Ensure that the assigned targets in accordance with SLA and any internal standard are met Ensure that the quality of the transactions is in compliance with predefined parameters as defined by Process Excellence Standards. Ensure adherence to established attendance schedules Ensure adherence to Company Policies and Procedures Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance CCEs (Team Members) for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required. Subject Matter Expert for the purpose of work thread related issues and escalated transactions QCA / CEA for the purpose of feedback and audit Process Trainer for the purpose of process related Training. For all refresher trainings, competencies and soft skills training. Minimum Qualification Graduation from a University or Government-recognised private college degree program or 15 Years of education including a diploma of three (3) years or more from a government registered and nationally recognised educational institution providing diplomas in the hospitality, tourism, travel industry. Minimum Experience Candidate should have a minimum of 0 -3 Years of work experience in blended operations in BPO environment in a UK process Technical Skills Good Computer navigation skills Ability to use the Desktop Computer system Basic IT & familiarity of Operating Systems (Windows 11) Basic Knowledge of using Internet, Web Browser, Search Engine etc Phone calls / Data Handling Skills Good Keyboarding speed – 20 WPM as mentioned in the skill set matrix Process Specific Skills Knowledge about Lease Administration documents / process in UK Knowledge about UK Culture Systems Knowledge TABSFM, Oracle, MS Teams Process Knowledge for Call Opening and Closing Scripts Call Handling Call Escalations Call Forwarding Call Reporting / Data Logging Soft Skills Communication Skills Effectively communicates information and knowledge, demonstrating empathy with customers and colleagues Data Gathering Gathers relevant information from a variety of sources and identifies the key issues Problem Solving Generates various solutions to problems and then selects the most appropriate Customer Service Focus Identifies and understands the (internal or external) customer’s needs and strives to provide a world-class service Business Awareness Understands the business how to implement business initiatives to maximise our competitive advantage Teamwork Works effectively with teamwork to accomplish goals, takes action that respects the needs’ of others & those of the organisation Managing Self Plans, priorities and schedules own work to ensure timely completion Adaptability Maintains effectiveness despite changes to situations, tasks, responsibilities, and people Work Standards Sets own high standards of performance Show more Show less

Contract Manager Essential Functions Perform organizational contract development and management Ensure contracts and proposals are properly entered into organizational database Ensure accuracy and appropriateness of contract text and attachments Review contractual performance of both parties to ensure compliance with terms Contribute in contract strategy meetings to identify issues and client requirements Develop standards for contracts Take ownership of project and run with them to completion Adhere to timelines and deliverables Identify, categorize, abstract and capture key information in the specified format Review different agreements for adherence to defined contract management position Administration of contract databases/repositories using contract management software or tools Participate in various domain & skill-enhancing trainings and development sessions Build and maintain effective relationships across various levels in different departments Participate in various trainings for overall professional development Ensure compliance with internal policies and procedures, external regulations and information security standards Skills Technical Skills Excellent understanding of contract management and good understanding of procurement concepts Strong analytical skills Excellent oral and writing skills Process Specific Skills Good exposure to contract management Experienced in drafting, summarization, synopsis creation, proof reading of documents Thorough understanding of contract terms and conditions from a meaning and implication standpoint Proficient in using desktop computer system, especially Microsoft Office package Soft skills (Desired) Proficient in legal knowledge and its application Eye for detail Proficient in English communication skills – written and spoken Expertise in MS Word, Excel, Power-point and good keyboarding speed Proficient in using the internet, web browsers, and search engines Experienced in creating process DTPs/SOPs Capable of working independently with least or no supervision Proficient in fostering a spirit of collaboration and team work Proficient in operational planning and process management Experienced in documentation and conformance with policies/compliances, including audit requirements Show more Show less

Entity: Finance Job Family Group: Business Support Group Job Description: We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to look after some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and chip in towards what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner and help the world get to net zero. Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our extraordinary team? Join our Finance Team and advance your career as a Billing Specialist Role Purpose The Billing Specialist implements standard, difficult and customized billing programs that are consistent with marketing and sales offers and customer contractual agreements. This role provides direct customer contact, define customer invoice requirements and resolve disputes. You are expected to support the invoicing process, customer credit integrity testing, customer portal monitoring, and invoicing and delivery of document scanning. Key Accountabilities Develop a deep understanding of the various types of Lubricants billing processes within various customer channels of trade, focus on customer requirements, and other sales and marketing offers Resolve billing disputes accurately and within prescribed service level targets Ready to work on email, chats and call to address customer queries Collaborate with various Lubricants functions such as Sales, Customer Support, Supply Chain, Pricing, Finance and Tax to capture information to ensure transactional accuracy Apply cause Investigation methodology for all billing errors to drive continuous improvement Participate in Investigation team that applies a data driven approach to identify specific problems to drive prevention opportunities Work closely with the Accounts Receivable team to ensure that billing defects are resolved in a timely manner that results in prompt collections ability Work closely with the Order Fulfillment team to assist in Order to Cash workflow Serves as customer advocate by understanding customer requirements and expectations, and acts as liaison between the customer and business representatives including credit, marketing, supply chain, technical support, product management and sales Maintain close contact with the customers to assess their requirements and handle the entire customer experience, including but not limited to: customer master information and detailed customer profiles, pricing/quote inquiries, dispute resolution, product information requests, invoicing, material returns and resolution of customer complaints Monitor distributors’ open order report to ensure adherence to BP policies and procedures on timely delivery and order confirmation; review and correct billings and credit processes as Orchestrate the troubleshooting for incorrect distributor crediting process issues related to platform, advance pricing, address book, payables, warehouse or receivables Assist in training distributors on use of financial tools Request and follow up on confirmation of delivery documentation when requested by distributors Education And Experience Any Graduate with minimum of 3 years of Billing Support or Back Office Customer Service experience in order to cash processes such as master data, contract pricing, billing, tax, accounts receivable, etc. 2 years’ experience using service center tools; CRM, SAP or JDE. Proficient PC skills (Microsoft Outlook & Excel, IRAS/ Cross link) including considerable keyboarding skills Customer Service oriented – outstanding communication and people skills; energetic and enthusiastic; takes initiative to successfully anticipate the needs, handle the issues and resolve the problems of internal and external customers and clients; views complaints as opportunities; acts as a customer advocate establishing relationships and long-term mutual benefit Performance oriented – proactive self-starter biased to do things before being asked; attention to detail and excellent organization skills; creative insight into problem-solving; able to multi-task, lead time and balance multiple priorities Team oriented – actively promote a coordinated/positive team spirit and respect the diverse contributions of teams, partners and networks; create and build value for the company and its collaborators Travel Requirement No travel is expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks. Show more Show less