345 Keyboarding Jobs - Page 8

Senior Executive EXL/SE/1405271 Insurance Property & CasualtiesPune Posted On 27 Jun 2025 End Date 11 Aug 2025 Required Experience 1 - 3 Years Basic Section Number Of Positions 5 Band A2 Band Name Senior Executive Cost Code D014950 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type New Max CTC 350000.0000 - 500000.0000 Complexity Level Back Office (Complexity Level 3) Work Type Hybrid – Working Partly From Home And Partly From Office Organisational Group Insurance Sub Group Insurance Organization Insurance Property & Casualties LOB Back Office SBU Operations Country India City Pune Center IN Pune SEZ C25 Skills Skill PROPERTY & CASUALTY INSURANCE CLAIMS HANDLING INSURANCE Minimum Qualification GRADUATE Certification No data available Job Description Job Description Position Title Associate / Sr. Associate (A1/A2) Function Operations Reports to Assistant Manager/Lead Assistant Manager Process Name RD/Content/ALE Complexity Level TBD Location –Pune Permanent/ Temporary Permanent Basic Function As an associate / Sr. Associate in Claims Processing, your role is vital in ensuring accurate bill review and data entry items attached on email received in system. Their roles involves in decision making to match the correct bill, review the claim and data entry. This position requires a Lean approach, technical proficiency, and a proactive attitude toward innovation. You will manage intricate claims services functions, handle correspondence, and spearhead special projects across various lines of business. Key Responsibilities: Ensure that the process transactions are processed as per Desktop procedures. Ensure that the assigned targets are met in accordance with SLA and Internal standards. Create and review Excel based trackers, review bills and claims, contacting claim handler. Review and research correct claim number to attached documents. File Copy pull documents from various claim systems and share with adjusters. Manage complex claims processing functions, including process, and bill review. Utilize related systems and technology proficiently to streamline processes. Evaluate the impact of new releases, procedures, and suggestions. Identify and address system errors, program malfunctions, workflow inefficiencies, or processing improvements by liaising with team leaders or supervisors. Assist quality auditors as required and undertake additional responsibilities as assigned. Communicate with handler for any clarification/authorization, if required Performance Parameters Productivity Quality Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions Subject Matter Expert for the purpose of process training, ramp, floor support, and any process-related query QCA for the purpose of audit feedback AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance. Skills Technical Skills Good computer navigation skills Good keyboarding speed (25 W.P.M.) Good knowledge of the complete MS Office suite specially Excel Process Specific Skills Knowledge of US P&C insurance Knowledge of US P&C claims Soft skills (Minimum) Communication skills (English) –Should be able to speak, read, interpret business documents & write business emails. Escalate issues if required. Teamwork/ Managing Self / Adaptability Ability to work successfully in a production driven environment. Adaptability to change. Ability to work on routine/standardized transactions Soft Skills (Desired) Self-disciplined and result oriented. Ability to multitask. Ability to work effectively as part of a team. Open to work extra time as per business requirements. Education Requirements Graduation or diploma from a college or university with a minimum of fifteen (15) years of education Work Experience Requirements Minimum Eighteen months of work experience in a related field is required. Experience in BPO US P&C Insurance industry. Experience in BPO specifically in US P&C Claims Workflow Workflow Type Back Office

Job Description Position Title Associate / Sr. Associate (A1/A2) Function Operations Reports to Assistant Manager/Lead Assistant Manager Process Name RD/Content/ALE Complexity Level TBD Location – Pune Permanent/ Temporary Permanent Basic Function As an associate / Sr. Associate in Claims Processing, your role is vital in ensuring accurate bill review and data entry items attached on email received in system. Their roles involves in decision making to match the correct bill, review the claim and data entry. This position requires a Lean approach, technical proficiency, and a proactive attitude toward innovation. You will manage intricate claims services functions, handle correspondence, and spearhead special projects across various lines of business. Key Responsibilities Ensure that the process transactions are processed as per Desktop procedures. Ensure that the assigned targets are met in accordance with SLA and Internal standards. Create and review Excel based trackers, review bills and claims, contacting claim handler. Review and research correct claim number to attached documents. File Copy pull documents from various claim systems and share with adjusters. Manage complex claims processing functions, including process, and bill review. Utilize related systems and technology proficiently to streamline processes. Evaluate the impact of new releases, procedures, and suggestions. Identify and address system errors, program malfunctions, workflow inefficiencies, or processing improvements by liaising with team leaders or supervisors. Assist quality auditors as required and undertake additional responsibilities as assigned. Communicate with handler for any clarification/authorization, if required Performance Parameters Productivity Quality Attendance Schedule Adherence Any other essential function that may occur from time to time as directed by the Supervisor. Primary Internal Interactions Subject Matter Expert for the purpose of process training, ramp, floor support, and any process-related query QCA for the purpose of audit feedback AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance. Skills Technical Skills Good computer navigation skills Good keyboarding speed (25 W.P.M.) Good knowledge of the complete MS Office suite specially Excel Process Specific Skills Knowledge of US P&C insurance Knowledge of US P&C claims Soft Skills (Minimum) Communication skills (English) –Should be able to speak, read, interpret business documents & write business emails. Escalate issues if required. Teamwork/ Managing Self / Adaptability Ability to work successfully in a production driven environment. Adaptability to change. Ability to work on routine/standardized transactions Soft Skills (Desired) Self-disciplined and result oriented. Ability to multitask. Ability to work effectively as part of a team. Open to work extra time as per business requirements. Education Requirements Graduation or diploma from a college or university with a minimum of fifteen (15) years of education Work Experience Requirements Minimum Eighteen months of work experience in a related field is required. Experience in BPO US P&C Insurance industry. Experience in BPO specifically in US P&C Claims

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time - Work from Office Hours: Monday - Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time - Work from Office Hours: Monday - Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

"Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer's creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time - Work from Office Hours: Monday - Friday, 9:00am - 8:00pm IST Department: President's Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer's requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 3-5 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. "

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: o Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). o Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). o Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: o Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. o Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: o Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. o Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: o Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: o 3-5 years of experience in AML operations or related fields. o 1-2 years of customer service experience is an asset. Skills and Competencies: o Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). o Demonstrated analytical and problem-solving skills. o Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). o Strong keyboarding skills and working knowledge of PCs. o Ability to work efficiently within time constraints and manage multiple tasks simultaneously. o High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: o Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). o Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). o Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: o Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. o Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: o Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. o Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: o Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: o 2-3 years of experience in AML operations or related fields. o 1-2 years of customer service experience is an asset. Skills and Competencies: o Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). o Demonstrated analytical and problem-solving skills. o Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). o Strong keyboarding skills and working knowledge of PCs. o Ability to work efficiently within time constraints and manage multiple tasks simultaneously. o High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Basic Function Triage / Pre Triage A Legal Triage Specialist is responsible for reviewing, categorizing, and prioritizing incoming legal matters and assigning them to the appropriate legal professionals or departments. They act as the first point of contact in legal operations, ensuring efficient and accurate case routing. Key Responsibilities Receive and analyze incoming legal service requests. Classify matters by type, urgency, and complexity. Assign cases to appropriate legal teams or escalate as necessary. Monitor case intake queues and ensure timely processing. Maintain records of triaged matters in a case management system. Communicate with internal clients or stakeholders to clarify requests. Ensure compliance with internal protocols and legal procedures. e-discovery document review for responsiveness, privilege, confidentiality and redactions. Organizational Relationships Reports To : Asst. Mgr/ Lead Asst. Mgr Supervises : None Skills Technical Skills Good understanding of law and legal concepts Strong legal analytical skills Excellent legal writing skills Knowledge of MS-Office Excellent telephone and communications skills is an added advantage Process Specific Skills Legal knowledge: Familiarity with legal terminology, practice areas (contracts, litigation, IP, etc.). Analytical skills: Ability to assess legal issues and determine appropriate routing. Organizational skills: Managing high volumes of requests efficiently. Communication: Clear, professional interactions with legal teams and requesters. Tech proficiency: Experience with legal matter management tools (e.g., ServiceNow, Legal Tracker, Salesforce Legal, etc.). Attention to detail: Accuracy in categorizing and documenting matters. Soft Skills (Desired) Proficient in legal knowledge and its application Eye for detail Basic understanding of US legal system Excellent English communication skills – written and spoken Good knowledge of MS Word, Excel, Power-point and good keyboarding speed Basic knowledge of using the internet, web browsers, and search engines Proficient in working independently Competent in fostering a spirit of collaboration and team work Competent in documentation and conformance with policies/compliances, including audit requirements. Soft Skills (Minimum) Basic understanding of law Good English communication skills Spirit of collaboration and team work Meeting documentation requirements Trainability Ability to work independently Education Requirements A law graduate from a reputed university (minimum) Work Experience Requirements 2-3 years’ experience, preferably in litigation support and e-discovery in a reputed LPO/Law firm. Annexure: None Acknowledgement (acknowledge that the information contained in this document is factual and complete) ___________________________________ ___________________________________________ ____________________________ Candidate Supervisor/Manager Date

Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer’s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am – 8:00pm IST Department: President’s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: Review new applications for fraud and credit risk, making outbound calls for fraud and em+D120ployment verification. Analyze conversations with applicants in real-time to assess potential fraud risk. Document and approve requirements based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Previous experience reviewing and approving credit is an asset. Minimum of 2-3 year of customer service experience. Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer’s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am – 8:00pm IST Department: President’s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. Analyze conversations with applicants in real-time to assess potential fraud risk. Document and approve requirements based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Previous experience reviewing and approving credit is an asset. Minimum of 2-3 year of customer service experience. Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: 2-3 years of experience in AML operations or related fields. 1-2 years of customer service experience is an asset. Skills and Competencies: Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). Demonstrated analytical and problem-solving skills. Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). Strong keyboarding skills and working knowledge of PCs. Ability to work efficiently within time constraints and manage multiple tasks simultaneously. High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: 2-3 years of experience in AML operations or related fields. 1-2 years of customer service experience is an asset. Skills and Competencies: Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). Demonstrated analytical and problem-solving skills. Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). Strong keyboarding skills and working knowledge of PCs. Ability to work efficiently within time constraints and manage multiple tasks simultaneously. High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Overview: As a PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst, you will play a critical role in ensuring compliance with AML/AFT regulations within the Credit Card Operations department. Reporting to the Supervisor, you will conduct investigative and assessment activities, working on reports and verifying information to identify and mitigate risks associated with money laundering and terrorist financing. This role offers a solid foundation for a career in Credit Card Operations, leveraging your experience in Risk Operations and/or Financial Services within a Call Centre environment. Position Details: Position: PCB Anti-Money Laundering/Anti-Terrorist Financing Analyst Status: Full Time Hours: Rotational Shifts Department: Credit Card Operations Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: 3-5 years of experience in AML operations or related fields. 1-2 years of customer service experience is an asset. Skills and Competencies: Strong understanding of AML/AFT legislation and regulatory requirements, including the Prevention of Money Laundering Act (PMLA). Demonstrated analytical and problem-solving skills. Proficiency in Microsoft Suite Applications (Word, Excel, PowerPoint). Strong keyboarding skills and working knowledge of PCs. Ability to work efficiently within time constraints and manage multiple tasks simultaneously. High level of accuracy and attention to detail. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

Position Title: Supervisor, Credit and AML/ATF Analysts Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am - 8:00pm EST Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Team Management: Supervise and lead a team of Credit Analysts and AML/ATF Analysts. Provide guidance, training, and support to team members to ensure high performance and professional development. Conduct regular team meetings to review performance, address issues, and communicate updates. Fraud and Credit Risk Review: Oversee the review of new applications for fraud and credit risk, including outbound calls for fraud and employment verification. Supervise real-time analysis of conversations with applicants to assess potential fraud risk. Ensure documentation and approval requirements are based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Alert Review and Investigation: Investigate accounts and internet sources to determine cardholder eligibility as Politically Exposed Persons/Foreign Persons (PEP/PEFP). Conduct thorough investigations to make determinations related to the Suppression of Terrorism and Economic Sanctions (SOT). Review and analyze unusual transactions that may qualify for reporting under the Prevention of Money Laundering Act (PMLA) guidelines. Data Analysis and Reporting: Analyze data quickly and efficiently to identify potential risks and ensure compliance with AML/AFT regulations. Maintain a high level of accuracy in report maintenance and tracking, ensuring all findings are documented and reported appropriately. Compliance and Risk Management: Ensure all activities are conducted in compliance with relevant AML/AFT legislation and internal policies. Collaborate with other departments to address and mitigate identified risks. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Minimum of 5 years of experience in credit and AML operations or related fields. Previous supervisory experience in the financial sector is an asset. Fluent in English; proficiency in French is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department.

"Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer’s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time – Work from Office Hours: Monday – Friday, 9:00am – 8:00pm IST Department: President’s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. Analyze conversations with applicants in real-time to assess potential fraud risk. Document and approve requirements based on analysis of credit policies. Credit Management: Administer and control credit terms and limits. Perform credit limit reviews, reinstatements, and account maintenance. Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer’s requirements and ability. Customer Interaction: Communicate directly with applicants, adhering to brand standards. Liaise effectively with other areas impacting the Credit Department. Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: Bachelor's degree in Finance, Business Administration, or a related field preferred. Experience: Previous experience reviewing and approving credit is an asset. Minimum of 3-5 year of customer service experience. Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. Ability to communicate tactfully with various levels of business management in a professional manner. Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. Demonstrated ability to implement change efforts. Highly motivated with the ability to work independently in a fast-paced team environment. Knowledge of PCs and strong keyboarding skills. Proficiency in MS Word, Excel, and Outlook is an asset. TSYS/ADM system knowledge is an asset. Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. "

What You’ll Do Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A. Oversee and manage order sources, including site-specific mailboxes and customer portals, to obtain purchase orders. B. Receive, review, and complete selected purchase orders (PO) and PO modifications in various ERP systems, adhering to defined processes and utilizing provided tools. C. Fulfill order requirements by verifying the price and quantity of each item, and process or load orders from customers in ERP systems such as MFGPRO/Siebel C360 / SAP with meticulous attention to detail. D. Identify and highlight discrepancies in price, shipping locations, legal entities, etc., to customer/site stakeholders and request amended POs. E. Analyze, qualify, and complete change order requests. F. Expedite orders to prevent customer line-downs or machine downtime, processing emergency and expedited orders and shipments promptly. G. Provide product information or leverage internal resources to fulfill requests. H. Update sales orders (SOs) to reflect the dates of corresponding purchase orders for indent sales orders. I. Demonstrate high accuracy, reliability, and timeliness in activities delegated by the sites. J. Maintain accurate and organized order files and order acknowledgments. K. Proactively communicate with external customers regarding order verification, order status, pricing, and shipment status in a timely manner. L. Coordinate with operations to verify lead times, schedule customer orders according to delivery needs, and communicate special handling requests promptly. M. Archive purchase order sales order acknowledgments in a central repository to meet compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Compliance and Risk Management: Ensure compliance with all relevant regulations and standards. Identify and mitigate risks associated with order management processes " Qualifications Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills " Data entry skills, including proofreading MS Office (Outlook, Word, Excel, etc.) Good Communication skills (Verbal/Written) Keyboarding skills required – typing and 10-key. Minimum speed 35 WPM Flexibility and ability to multi-task required. Mathematical skills Reasoning ability Problem Solving Skills Out-of-the-box thinking Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. Understanding of Eaton Business Excellence Award (EBEA) requirements" ]]>

Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 2 to 3 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts.

Skill Set Matrix for Customer Care Executive – BGB Back office Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Good computer Navigation skills Computer Proficiency test at Hiring 70% Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test at Hiring >= 25 Process Specific Skills Knowledge of UK Culture UK Culture Training 80% Knowledge of Utility Industry in UK Domain Training 80% Process Knowledge - Will be provided based on the Nimbus maps & work instructions provided for training by the client. Please review JD for details on process, Micro knowledge of the process, Micro knowledge of tasks and sub tasks handled, Micro knowledge of tasks and sub tasks handled Process Training and Assessments 80% Systems Knowledge - Training will be provided on clients proprietary mainframes and systems . All specific System Applications that are to be used in this Role Profile Customer Service Focus - Ability to clearly understand the key customer issues by gathering relevant information from a variety of sources (different systems), & understand sequence of events Customer Service Skills Training 80% Data Gathering and Handling Skills Data sufficiency test at hiring 70% Problem Solving Skills Logic & Reasoning Test at Hiring 80% Soft Skills (Desirable) Business Awareness Personal Interview at the time of hiring On the job Coaching/ Mentoring Teamwork Adaptability Work standards Managing self Minimum skills - required to have threshold and tool for measurement. Desirable Skills - No threshold specified

"Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 3 to 5 years accounting experience in banking environment, accounts receivable position Fluent in English, Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts."

"Settlement and Reconciliation Analyst" Identify, monitor, and track variances to ensure resolution. Maintain supporting details for all reconciliations daily. Prepares bank and account reconciliation. Provides details and supporting entries for general ledger maintenance. Reconcile the client's bank account daily. Ensure all transactions identified within the bank reconciliation are supported through the payment method, electronic banking files, and the client's financial system of records. Ensure funds are transferred on a timely basis and ongoing reconciliations are maintained. Work under tight timeframes to ensure that reporting to client is completed within the SLA requirements. Performs other related duties as assigned. Requirements: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. 3 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts. Previous experience in the financial sector an asset

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Job Purpose (Job Summary): The Client Administration Representative is responsible for working with internal customers, financial intermediaries, and shareholders, on the phone and in writing, to fully meet and exceed their needs. You will monitor the quality and timeliness of service delivery to customers to guarantee customer satisfaction. This can include handling, opening, sorting, and identifying customer correspondence, processing requests for account research from internal clients, and processing investment checks. Key Responsibilities / Duties: Applies standard procedural solutions and utilizes internal resources to address client needs and ensure timeliness and accuracy of work. Evaluates problems and situations to determine importance and urgency. Conducts research and processes adjustments, when necessary, independently or with other departments to the mutual satisfaction of the client and Invesco. Fully documents and forwards complaint items for permanent filing Performs detailed evaluation of inquiries and rejected transactions, takes appropriate action for each item and monitors quality and timeliness of resolution so that it meets our standards. Places outbound calls/queries as needed to obtain information and provide solutions to the client, appropriately documents the phone call/communication. Utilizes computer applications to access account information and reference materials. Enter financial and non-financial transactions and verify completeness and accuracy of work. Performs other duties as assigned. Work Experience / Knowledge: Proficiency with keyboarding and computer fundamentals in a Windows environment Basic mathematical skills necessary Ability to grasp and apply concepts and new training as and when trained on new work. Contribute to team and process improvement by actively participating in daily MDIs and working on initiatives/projects as and when there is an opportunity. Experience in handling customer requests, processing financial and non-financial transactions on behalf of internal clients. Skills / Other Personal Attributes Required: Strong communication skills Meet and exceed team quality, productivity and efficiency standards as defined from time to time. An ability to make quick decisions, establish priorities and concentrate on detailed information sometimes under stressful conditions. Strong reasoning skills and an aptitude for problem solving. Ability to cooperate in a team environment. Ability to work under minimal supervision. Taking complete ownership and accountability for assigned work and always keeping team management on critical work keeping client’s interest in mind Learning from feedback mechanisms and incorporating new learning to improve quality of work thereby eliminating errors Follow departmental policies and procedures as laid out from time to time. Formal Education: Post Graduate MBA Finance preferred. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Invesco Ltd. is a leading independent global investment management firm, dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, Invesco provides a wide range of investment strategies and vehicles to our clients around the world. Operating in more than 20 countries, the firm is listed on the New York Stock Exchange under the symbol IVZ. Job Purpose (Job Summary): Under general supervision responsible for analyzing and processing mutual fund shareholders’ written requests. Clients supported include internal customers, financial intermediaries and individual shareholders. Team members will utilize multiple systems to research, analyze and process shareholder requests. Work Experience/Knowledge: Basic understanding of mutual fund industry and understanding of terms used in Mutual fund industry is a plus Financial services experience a plus. Work experience in customer service environment preferred. Specialized Skills: Strong communication skills. Ability to grasp training concepts as and when provided by the department, incorporate new learning and take ownership for self-development Ability to make quick decisions, establish priorities, and concentrate on detailed information, sometimes under stressful conditions. Strong reasoning skills and an aptitude for problem solving. Ability to cooperate in a team environment. Proficiency with keyboarding and computer fundamentals in a Windows environment. Basic mathematical skills necessary. Formal Education: Post Graduate MBA The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The job holder may be required to perform other duties as deemed appropriate by their manager from time to time. Invesco's culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender, gender identity, sexual orientation, marital status, national origin, citizenship status, disability, age, or veteran status. Our equal opportunity employment efforts comply with all applicable U.S. state and federal laws governing non-discrimination in employment. Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other’s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What’s in it for you? As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days’ Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https://www.invesco.com/corporate/en/home.html About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html About our D&I policy: https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html Apply for the role @ Invesco Careers: https://careers.invesco.com/india/

Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 2 to 3 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts.

“Settlement and Reconciliation Analyst” Identify, monitor, and track variances to ensure resolution. Maintain supporting details for all reconciliations daily. Prepares bank and account reconciliation. Provides details and supporting entries for general ledger maintenance. Reconcile the client’s bank account daily. Ensure all transactions identified within the bank reconciliation are supported through the payment method, electronic banking files, and the client’s financial system of records. Ensure funds are transferred on a timely basis and ongoing reconciliations are maintained. Work under tight timeframes to ensure that reporting to client is completed within the SLA requirements. Performs other related duties as assigned. Requirements: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. 3 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts. Previous experience in the financial sector an asset