Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
15.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 month ago
15.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 month ago
15.0 years
0 Lacs
Jaipur, Rajasthan, India
On-site
Requirements Description and Requirements Basic Function Responsible for processing transactions received from the Onshore team on a daily basis. Essential Functions Process various transactions for Annuities and investments Transaction processing using multiple applications Verify all necessary documents and details before processing any transaction. Understand and interpret the handwritten documents from US customers Primary Internal Interactions TL/ AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support as well as associate development. Manager for the purpose of settling issues left unresolved by the TL/AM and monthly evaluation of performance. Process Reviewer for the purpose of feedback and audit. Trainers for the purpose of pre-processing and process training. Primary External Interactions Process Subject Matter Expert for the purpose of seeking clarifications/ missing information. Organizational Relationships Reports To: Team Leader/ AM Supervises: None Skills Technical Skills Computer navigation skills Keyboarding and data entry Knowledge of MS Excel, Basic knowledge of MS Word, PowerPoint, Internet Process Specific Skills Call Center Experience would help Data entry skills Soft Skills (Mandatory) Good written and oral communication skills Strong understanding and comprehension of the English language Good Analytical, and problem-solving skills Very High Detail Orientation Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast-paced work environment Team player Positive attitude Soft Skills (Desired) Demonstrate ability to work independently and in a team environment Self-disciplined and results-oriented Education Requirements Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education. Work Experience Requirements Freshers for Associate Role and At least 1 year of relevant work experience for Sr. Associate Role About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible . Join us!
Posted 1 month ago
4.0 years
0 Lacs
Gurgaon
On-site
I. Job Summary This entry level position is responsible for the configuration and support of software applications (e.g. Oracle, Blackline, OneStream, etc.) through strong business partnership, quality insights and exceptional customer service. As part of the Finance Technology team, provides fundamental technical and analytical support of Finance foundational elements and structure that impact Finance processes. He/she will need to challenge existing solutions and lead the team in enhancing systems with an emphasis on user experience, simplification, automation, performance, and standardization. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors Finance systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions Performs process review analysis and provides documentation on current to future state. Continues to seek development on the job and through training Makes required configuration changes according to documented requirements. Generally responsible for foundational workforce data structures such as job codes, positions, location tables, Finance departments and other organizational structures and data fields Considers impact of configuration of tables, data fields and foundational structures on downstream systems and integrations Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries Reviews new software application products or new modules in existing applications Provides fundamental day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches through testing, reporting and analysis of changes. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management Delivers simple reports and queries utilizing delivered software. Follows established data governance Documents all configuration. Collaborate with HCM support team to manage ERP Oracle Cloud releases Assist (after initial Tier 0/1 attempt) in resolving User “How To” questions and help to create relevant job aids/learning/communications Identify business requirements and map them to the system functionality Support the standardization of Finance policies, practices and processes creating a shared vision across SMEs. III. Supervisory Responsibilities No supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and 4 years of relevant work experience. Experience: years of previous experience (in addition to education requirement) B. Certificates, Licenses, Registrations or Other Requirements None required. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely; Associate Analyst, Application Support 3 Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.) May need to attend afterhours calls with the offshore team.
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Skill Set Matrix for Customer Care Executive – BGB Back office Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Good computer Navigation skills Computer Proficiency test at Hiring 70% Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test at Hiring >= 25 Process Specific Skills Knowledge of UK Culture UK Culture Training 80% Knowledge of Utility Industry in UK Domain Training 80% Process Knowledge - Will be provided based on the Nimbus maps & work instructions provided for training by the client. Please review JD for details on process, Micro knowledge of the process, Micro knowledge of tasks and sub tasks handled, Micro knowledge of tasks and sub tasks handled Process Training and Assessments 80% Systems Knowledge - Training will be provided on clients proprietary mainframes and systems . All specific System Applications that are to be used in this Role Profile Customer Service Focus - Ability to clearly understand the key customer issues by gathering relevant information from a variety of sources (different systems), & understand sequence of events Customer Service Skills Training 80% Data Gathering and Handling Skills Data sufficiency test at hiring 70% Problem Solving Skills Logic & Reasoning Test at Hiring 80% Soft Skills (Desirable) Business Awareness Personal Interview at the time of hiring On the job Coaching/ Mentoring Teamwork Adaptability Work standards Managing self Minimum skills - required to have threshold and tool for measurement. Desirable Skills - No threshold specified
Posted 1 month ago
3.0 years
0 Lacs
Pune, Maharashtra, India
On-site
What You’ll Do Provides the various internal stakeholders with product, delivery, pricing, claims/returns and program information. Manages orders, including order entry and order changes. Expedites orders and shipments with operations. Responsible for maintaining accurate customer information, validating price, verifying order terms and conditions, confirming routing rules and entering shipment, quantity and date information. Emphasis is on world class customer service that is a competitive weapon and contributes to the growth of the business. "A.Oversee and own order sources which are Site-specific mailboxes and customer portals to obtain Purchase orders. B. Receives, reviews, and completes selected Purchase Orders (PO) and Purchase Order modifications in the various ERP systems by following the processes defined and tools provided. C. Complete order requirements and check the price and quantity of each item listed and then Process or load orders from customers in ERP systems like MFGPRO or Siebel C360 with a high level of attention to detail. D. Highlight any discrepancy in price, ship to locations, legal entity, etc. to customer/site stakeholders and ask for an amended PO. E. Analyses, qualifies, and completes Change Order Requests F. Expedites orders to prevent customer line-downs or machine downtime. Processes emergency and/or expedited orders and shipments in a timely manner. G. Provides product information or leverages internal resources to fulfill requests. H. Update SOs to reflect the date of corresponding POs for indent sales orders. I. Proves to be highly accurate, reliable, and timely on activities delegated by the Sites. J. Maintains accurate and organized order files, and order acknowledgments. K. Proactively communicates in a timely manner with external customers about the order verification, order status, pricing, and shipment status. L. Communicates in a timely manner with operations to verify lead times, schedule customer orders according to their delivery needs, and communicate special handling requests. M. Archive Purchase order Sales order acknowledgment in a central repository to fulfill compliance requirements. N. Process orders and quotes in accordance with service-level agreements with site stakeholders. O. Work toward achieving a high level of internal and external customer satisfaction and always ready to adapt as per customers' requirements. P. Promotes customer satisfaction and achieves cycle time reduction through team-based problem-solving. Q. Fosters an environment that promotes Eaton’s goals and philosophy, encourages continuous improvement, and builds stakeholder relationships. R. Should have experience working in rotational or fixed night shifts. S. Should be able to Multitask and efficiently maneuver through different processes T. Should be able to train and impart process knowledge to the new hires. U. Should be able to suggest process improvement ideas. V. Should be able to support non-core but important various reports to sites & stakeholders. W.Should be able to act as a SPOC for micro sub-processes." Qualifications Graduate/Postgraduate Minimum 3 years experience in Customer Service, Call center atmosphere and or Materials related field. Skills "1. Understanding of Eaton's business processes & systems Data entry skills, including proofreading Knowledge of ERP (Oracle), business intelligence platforms (Power BI, QlikView), order management (including MFG/PRO & Pharos) software programs Microsoft office (Excel, Word, PowerPoint Keyboarding skills required – typing and 10-key. Minimum speed 35 WPM Solid understanding of markets (customers, end customers, and competitors) and how our products service those markets. " "1. Organization and time management skills Mathematical skills Reasoning ability Problem Solving Skills Phone skills and customer communication skills Out-of-the-box thinking Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities. Understanding of Eaton Business Excellence Award (EBEA) requirements" ]]>
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Gurgaon, Haryana, India
On-site
"Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 3 to 5 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts."
Posted 1 month ago
0 years
0 Lacs
Pune/Pimpri-Chinchwad Area
On-site
About CleanHarbors Clean Harbors Inc. (www.cleanharbors.com) is a NYSE listed US based $4.3 billion company. Clean Harbors was founded in 1980 near Boston by Mr. Alan S. McKim, who today remains the company’s Chairman and CEO. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. Clean Harbors employs a dedicated workforce of 18,000 employees and has over 450 service locations across the U.S., Canada and Mexico. Beyond addressing the environmental needs of its more than 300,000 customers, the Company has been on the front lines of addressing some of the largest emergency response events in North America of the past several decades including the BP Oil Spill in the Gulf of Mexico, the anthrax attacks in New York, the 2015 avian flu outbreak that devastated the poultry industry, Hurricanes Katrina, Rita and Sandy, and the oil pipeline breaks that affected the Yellowstone and Kalamazoo rivers, along with other major chemical releases into the environment. Clean Harbors India has been strategically established as the Global Capability Center (GCC) to serve our parent company. We take pride in serving some of the most tech savvy business stakeholders at Clean Harbors. The GCC employees form part of our globally integrated teams that provide cutting-edge IT solutions and production support across platforms. Our shared services teams work seamlessly with their global counterparts in providing critical 24x7 support in various functions including Finance, HR, Procurement, IT and Operations. Our aggressive growth plans open significant career advancement opportunities for our employees. RESPONSIBILITIES Job Title: Associate / Senior Associate – Inside Sales Shift Time: 6:00 PM – 3:00 AM or 8:00 PM – 5:00 AM OVERVIEW: Safety-Kleen Systems, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America Safety-Kleen Outbound Sales Representative must have strong organizational, planning, and exceptional communication skills with a track record of building successful customer relationships in a transactional and relationship environment. An Outbound Sales Rep. is responsible for selling Safety-Kleen’s products and services (via telephone or email) to specified customer segments and ensuring a positive customer experience. Job Summary The Outbound Sales Representative is responsible for promoting the Company’s products and services and selling those products and services with new and existing customers by telephone & email. The primary focus of the Outbound Sales Representative is to introduce potential customers to Safety-Kleen products and services they may have previously purchased or are now purchasing from a competitor. Responsibilities Own and manage a pipeline of expired, new, and existing customer leads organized in our CRM (Salesforce) Develop a sales pitch that resonates with customers by showing value of the products being offered Utilize product knowledge and analytical research tools (i.e. Safety-Kleen resource pages, Salesforce.com, etc.) and sales training resources to effectively understand the business needs of new prospects and opportunities. Maintain, build, and expand customer relationships via telephone & email. Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer. This may include advance notification to Branches, increased or decreased product movement, new business, changes in service or other related information. Engages cross-functional resources, regardless of geographic location, in order to achieve goal/ meet customer needs Effectively articulates the value proposition associated with Safety-Kleen’s products and services. Regularly communicate with assigned accounts regarding new products and services Immediately notify the management team if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of reason for the situation Viewed as a trusted environmental waste and New Lube advisor to the customer. Utilizes the knowledge of Safety-Kleen’s environmental waste removal services and Performance Plus Lube products to help customers meet local, state and federal regulatory laws. Coordinate with appropriate Branch to meet or exceed the customer’s expectation. QUALIFICATIONS Min 6 months outbound sales experience or equivalent combination of education and work experience. Sells Consultatively – Ability to use collaborative communication to engage clients in discussions that result in mutual value. Achieve and consistently exceed monthly sales goals- strong work ethic and tenacity are key! Excellent attention to detail. Ability to work in a fast-paced environment. Excellent verbal and written communication, listening and organizational skills - No fear of the phone. Excellent keyboarding ability (40+ WPM)
Posted 1 month ago
4.0 years
0 Lacs
India
On-site
Work Schedule Second Shift (Afternoons) Environmental Conditions Office At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Summarized Purpose: Acts as a liaison and support to the local team in all areas of clinical supplies' lifecycle (i.e., receipt, storage & handling, shipment & delivery, return & and accountability, destruction coordination) for assigned studies. Essential Functions: Completes the day to day operations of managing the study drug, comparators, and ancillaries. Coordinates with vendors and assists with vendor management manage vendors when clinical supplies services are required to be outsourced. Ensures all activities are executed in compliance with company good practices and client requirements. Completes ongoing training on new regulations concerning clinical supplies and GxP activities. Participates in and supports department project teams, including development clinical supply strategy. Assists in the development and suggestion of improvements to update departmental SOPs. May train or assist junior staff. Asks for quotations to vendors and verify them against what was required by internal clients. Interacts with other groups and departments to get approvals and revisions over budgets. Follows the Global procedures and internal agreement to place a Purchase Order. Participates in the GCS mini team meetings, providing insight about vendors processes and procedures, costs, timeline, requirements and deliverable. Connect and manage the vendors selected for services. Keeps control and oversight on the POs and services performed by vendors, following up on distribution plan, SIV dates, right products to be delivered. Provides monthly metrics of the studies allocated to the assigned person. Provides constant feedback about room for improvements to the line manager. Required Education and Experience: Bachelor's Degree or equivalent and relevant formal academic / vocational qualification Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 4 years). In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: Intermediate English and excellent communication skills both written and verbal Strong attention to detail Adaptive to changes Ability to apply accurate channels of communication to voice concerns and suggestions Basic computer skills (Microsoft Word, Excel, Power Point, Internet Explorer), including keyboarding skills Capable of working in a team environment as well as work independently with direct supervision What We Offer: As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture, where PPD® clinical research services truly value a work-life balance. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organization but with a local feel.
Posted 1 month ago
0 years
3 - 4 Lacs
Gurgaon
On-site
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary Provides moderately advanced financial support and analysis for IT department. Responsibilities include Accounts Payable functions, management of capital and expense budget, analyzing monthly variances and initiating Facilities purchase orders for IT projects. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned. Manages monthly Telecom invoices. Audits, tracks, and processes combined expense and capital invoices. Compares forecast with actual spend to report variances. Facilitates processing of purchase orders from creation through final payment. Runs ad hoc reports to reconcile purchase receipt of goods in EPRO and route invoices to Asset Management. Acts as liaison to project managers assisting with budget, forecast and variance explanations. Facilitates vendor management which encompasses vendor creation and remittance changes through PeopleSoft Runs general ledger for reconciling invoices posted in PeopleSoft Resolves vendor queries regarding invoice payment III. Supervisory Responsibilities This job has no supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelors Degree (accredited) in Accounting, Business Administration or similar area of study. Experience: Three (3) years of relevant experience in Finance/Accounting. Knowledge of US Accounting practices is helpful. B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required None required. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting.
Posted 1 month ago
15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job Description Position Title Advisor – Damage Fulfilment Function, Responsibility Level Operations, Executive Reports to Assistant Manager – Operations Location Noida / Pune SEZ Span of Control NA Permanent/ Temporary Permanent Basic Function This Damage Fulfilment role primarily involves dealing with different activities within motor claims. The responsibilities include handling inbound calls, making outbound calls, managing customers’ hires, arranging inspection, disposing Salvage, taking action on incoming post/Documents/Spreadsheets, following up on claims for progression and making payments. All transactions are to be completed based on the guidelines set for the process. Essential Functions Ensure that the process transactions are processed as per standard procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined parameters Ensure claim costs is controlled and leakage kept at a minimum Ensure accuracy of reserves and payments and manage lifecycle of claims Ensure adherence to Company Policies and Procedures Any other essential function that may occur from time to time as directed by the Supervisor Primary Internal Interactions AM for the purpose of reporting performance, escalation handling, clarifying concerns, and seeking feedback and support Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance Agents for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Subject Matter Expert for the purpose of work thread related issues and escalated transactions. QCA for the purpose of feedback and audit Trainers for the purpose of Pre-process and Process training Primary External Interactions SME / Trainers at the client end for training Exception teams at the client end for the purpose of seeking clarifications & answering queries Required Competencies & Skills Technical Skills Good Computer navigation skills, keyboarding skills Should be familiar with MS Office Process Specific Skills Knowledge of the Insurance industry in UK Possesses the necessary knowledge of business concepts to effectively perform the job System operations and navigation Soft Skills (Minimum) Good spoken English Listening and comprehension skills Questioning and Reasoning Skills Customer Service focus and telephone etiquette Ability to multi task, prioritize and manage daily work activities Soft Skills (Desired) Self discipline Result orientation Adaptability Education Requirements Graduate or Diploma holder with at least 15 years of education Work Experience Requirements 1-2 years work experience preferred
Posted 1 month ago
2.0 - 3.0 years
3 - 5 Lacs
Gurgaon
On-site
Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 2 to 3 years accounting experience in banking environment, accounts receivable position Fluent in English, French an asset Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts.
Posted 1 month ago
2.0 - 3.0 years
2 - 9 Lacs
Gurgaon
On-site
Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 2 to 3 years accounting experience in banking environment, accounts receivable position Fluent in English, French an asset Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts.
Posted 1 month ago
3.0 years
2 - 4 Lacs
Gurgaon
On-site
"Settlement and Reconciliation Analyst : Identify, monitor, and track variances to ensure resolution. Maintain supporting details for all reconciliations daily. Prepares bank and account reconciliation. Provides details and supporting entries for general ledger maintenance. Reconcile the client's bank account daily. Ensure all transactions identified within the bank reconciliation are supported through the payment method, electronic banking files, and the client's financial system of records. Ensure funds are transferred on a timely basis and ongoing reconciliations are maintained. Work under tight timeframes to ensure that reporting to client is completed within the SLA requirements. Performs other related duties as assigned. Requirements: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. 3 years accounting experience in banking environment, accounts receivable position Fluent in English, French an asset. Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts. Previous experience in the financial sector an asse
Posted 1 month ago
1.0 years
2 - 4 Lacs
Gurgaon
On-site
"Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 1 years accounting experience in banking environment, accounts receivable position Fluent in English, French an asset Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts."
Posted 1 month ago
3.0 - 6.0 years
0 Lacs
Noida
On-site
Senior Executive EXL/SE/1403875 LegalNoida Posted On 25 Jun 2025 End Date 09 Aug 2025 Required Experience 3 - 6 Years Basic Section Number Of Positions 1 Band A2 Band Name Senior Executive Cost Code G060101 Campus/Non Campus NON CAMPUS Employment Type Permanent Requisition Type Backfill Max CTC 450000.0000 - 700000.0000 Complexity Level Not Applicable Work Type Work From Office – Fully Working From EXL/ Client Offices Organisational Group Enabling Sub Group Legal Organization Legal LOB Legal SBU Legal Country India City Noida Center Noida - Centre 59 Skills Skill CONTRACT MANAGEMENT Minimum Qualification LLB Certification No data available Job Description Basic Function Contract Manage Essential Functions Contract Lifecycle Management (CLM) Perform organizational contract development and management Ensure contracts and proposals are properly entered into organizational database Ensure accuracy and appropriateness of contract text and attachments Review contractual performance of both parties to ensure compliance with terms Contribute in contract strategy meetings to identify issues and client requirements Develop standards for contracts Take ownership of project and run with them to completion Adhere to timelines and deliverables Identify, categorize, abstract and capture key information in the specified format Review different agreements for adherence to defined contract management position Administration of contract databases/repositories using contract management software or tools Participate in various domain & skill-enhancing trainings and development sessions Build and maintain effective relationships across various levels in different departments Participate in various trainings for overall professional development Ensure compliance with internal policies and procedures, external regulations and information security standards Skills Technical Skills Excellent understanding of contract management and good understanding of procurement concepts Strong analytical skills Excellent oral and writing skills Process Specific Skills Good exposure to contract management Experienced in drafting, summarization, synopsis creation, proof reading of documents Thorough understanding of contract terms and conditions from a meaning and implication standpoint Proficient in using desktop computer system, especially Microsoft Office package Soft skills (Desired) Proficient in legal knowledge and its application Eye for detail Proficient in English communication skills – written and spoken Expertise in MS Word, Excel, Power-point and good keyboarding speed Proficient in using the internet, web browsers, and search engines Experienced in creating process DTPs/SOPs Capable of working independently with least or no supervision Proficient in fostering a spirit of collaboration and team work Proficient in operational planning and process management Experienced in documentation and conformance with policies/compliances, including audit requirements Workflow Workflow Type L&S-DA-Consulting
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Skill Set Matrix for Customer Care Executive – BGB Back office Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Good computer Navigation skills Computer Proficiency test at Hiring 70% Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test at Hiring >= 25 Process Specific Skills Knowledge of UK Culture UK Culture Training 80% Knowledge of Utility Industry in UK Domain Training 80% Process Knowledge - Will be provided based on the Nimbus maps & work instructions provided for training by the client. Please review JD for details on process, Micro knowledge of the process, Micro knowledge of tasks and sub tasks handled, Micro knowledge of tasks and sub tasks handled Process Training and Assessments 80% Systems Knowledge - Training will be provided on clients proprietary mainframes and systems . All specific System Applications that are to be used in this Role Profile Customer Service Focus - Ability to clearly understand the key customer issues by gathering relevant information from a variety of sources (different systems), & understand sequence of events Customer Service Skills Training 80% Data Gathering and Handling Skills Data sufficiency test at hiring 70% Problem Solving Skills Logic & Reasoning Test at Hiring 80% Soft Skills (Desirable) Business Awareness Personal Interview at the time of hiring On the job Coaching/ Mentoring Teamwork Adaptability Work standards Managing self
Posted 1 month ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
Skills Sets TESTED / TRAINED THROUGH Qualifying Score Technical Skills Good computer Navigation skills Computer Proficiency test at Hiring 70% Ability to use the Desktop Computer system Basic IT knowledge & familiarity of Operating Systems (Windows 95/98/2000/NT) Basic Knowledge of using Internet, Web Browser, Search Engine etc Keyboarding Skills Typing Test at Hiring >= 25 Process Specific Skills Knowledge of UK Culture UK Culture Training 80% Knowledge of Utility Industry in UK Domain Training 80% Process Knowledge - Will be provided based on the Nimbus maps & work instructions provided for training by the client. Please review JD for details on process, Micro knowledge of the process, Micro knowledge of tasks and sub tasks handled, Micro knowledge of tasks and sub tasks handled Process Training and Assessments 80% Systems Knowledge - Training will be provided on clients proprietary mainframes and systems . All specific System Applications that are to be used in this Role Profile Customer Service Focus - Ability to clearly understand the key customer issues by gathering relevant information from a variety of sources (different systems), & understand sequence of events Customer Service Skills Training 80% Data Gathering and Handling Skills Data sufficiency test at hiring 70% Problem Solving Skills Logic & Reasoning Test at Hiring 80% Soft Skills (Desirable) Business Awareness Personal Interview at the time of hiring On the job Coaching/ Mentoring Teamwork Adaptability Work standards Managing self Minimum skills - required to have threshold and tool for measurement. Desirable Skills - No threshold specified
Posted 1 month ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Basic Function Contract Manage Essential Functions Contract Lifecycle Management (CLM) Perform organizational contract development and management Ensure contracts and proposals are properly entered into organizational database Ensure accuracy and appropriateness of contract text and attachments Review contractual performance of both parties to ensure compliance with terms Contribute in contract strategy meetings to identify issues and client requirements Develop standards for contracts Take ownership of project and run with them to completion Adhere to timelines and deliverables Identify, categorize, abstract and capture key information in the specified format Review different agreements for adherence to defined contract management position Administration of contract databases/repositories using contract management software or tools Participate in various domain & skill-enhancing trainings and development sessions Build and maintain effective relationships across various levels in different departments Participate in various trainings for overall professional development Ensure compliance with internal policies and procedures, external regulations and information security standards Skills Technical Skills Excellent understanding of contract management and good understanding of procurement concepts Strong analytical skills Excellent oral and writing skills Process Specific Skills Good exposure to contract management Experienced in drafting, summarization, synopsis creation, proof reading of documents Thorough understanding of contract terms and conditions from a meaning and implication standpoint Proficient in using desktop computer system, especially Microsoft Office package Soft Skills (Desired) Proficient in legal knowledge and its application Eye for detail Proficient in English communication skills – written and spoken Expertise in MS Word, Excel, Power-point and good keyboarding speed Proficient in using the internet, web browsers, and search engines Experienced in creating process DTPs/SOPs Capable of working independently with least or no supervision Proficient in fostering a spirit of collaboration and team work Proficient in operational planning and process management Experienced in documentation and conformance with policies/compliances, including audit requirements
Posted 1 month ago
40.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description The GSCO (Global Sales and Consulting Operations) central team is responsible for providing training, business, contract support and communications on the Sales Systems and Tools used by Sales and Consulting globally. The focus of this role will be to support Oracle’s Sales Organization via chat and incident support using Oracle’s Service Cloud product. The GSCO Business Analyst will report to the GSCO Team Lead and will be responsible for providing high quality, responsive support to Oracle’s Global Sales and Consulting teams. Professional-level English written and verbal skills and a commitment to high quality customer service are essential. Job duties are varied and complex, needing independent judgment and include but are not limited to: Responsibilities: Provide chat, email support to resolve user problems with proactive troubleshooting Follow predefined (as trained) support procedures and policies Master the use of our support channels, processes & tools Identify and report Partner/user issues & feedback through appropriate channels. Proactively identify opportunities to optimize and develop processes & tools geared toward improving internal efficiency, resolution rate and customer satisfaction. Effectively and judiciously escalate issues with clear communication Support team lead/ manager when required CSAT/resolution rate initiatives Ability and willingness to quickly complete large volumes of work with high quality Work and communicate with cross-functional teams (engineering, sales, product specialists, etc.) using various channels of internal Escalate support requests to management and ensure they receive the appropriate attention Ensure Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are met Work across other lines of businesses and third parties e.g. business practices, legal Provide timely resolution of customer complaints and escalations including providing corrective actions Undertake admin responsibilities as required Support new process/policy roll-outs Undertake other projects as required Skills: Graduate in any discipline Must have experience in sales support handling Chats & emails. Should have strong knowledge in one of the following tools (Front Office: OSC, SPA, SMC, Back Office: CPQ, DAS, QRS) and Process (Cloud, UCM). Excellent written communication skills in English for email and chat support channels Strong analytical, problem solving, troubleshooting skills & Interpersonal skills Attention to detail with the ability to complete a large volume of work quickly and independently Ability to work collaboratively in a diverse team environment. Proactive approach (ability to identify top support areas, innovate and suggest process improvements) Open to work in 24*7 environment including holidays Good keyboarding skills, PC skills, esp. in Word/Excel Team player with very good interpersonal skills and forward-looking attitude Open to ideas/feedback Ability to interpret, clearly articulate and advise sales on potential objections to Oracle’s policies and commercial terms Ability to proactively analyze and recommend best course of action for complex contract scenario’s within a sales cycle Ability to deal with challenging support requests in a timely manner Ability and desire to provide excellent customer-service to internal customers Ability to work independently and in a dynamic environment Positive and “Can Do” Attitude Results orientated Note: Please apply only if you are willing to work in Night Shifts and Weekends. Responsibilities Performs budgeting, planning, and analysis activities for sales operations. Reviews capital expenditures and analyzes sales-related expenses associated with such things as the order pipeline, bookings, revenue forecasting, revenue reporting, sales productivity and goal attainment. Performs regular variance analysis for expenses and budgets. Evaluates pricing structures to ensure fit with company objectives. Effectively incorporates client delivery schedules and operational changes into future revenue forecasts and revenue timeline considerations. Maintains and enhances sales force automation systems, product/service costing models, and margin management tools/systems to effectively monitor and manage revenue/expenses. May develop sales quote tools. Qualifications Career Level - IC1 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Posted 1 month ago
3.0 years
0 Lacs
Haryana, India
On-site
“Settlement and Reconciliation Analyst” Identify, monitor, and track variances to ensure resolution. Maintain supporting details for all reconciliations daily. Prepares bank and account reconciliation. Provides details and supporting entries for general ledger maintenance. Reconcile the client’s bank account daily. Ensure all transactions identified within the bank reconciliation are supported through the payment method, electronic banking files, and the client’s financial system of records. Ensure funds are transferred on a timely basis and ongoing reconciliations are maintained. Work under tight timeframes to ensure that reporting to client is completed within the SLA requirements. Performs other related duties as assigned. Requirements: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. 3 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts. Previous experience in the financial sector an asset
Posted 1 month ago
3.0 - 5.0 years
0 Lacs
Haryana, India
On-site
"Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 3 to 5 years accounting experience in banking environment, accounts receivable position Fluent in English Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts."
Posted 1 month ago
2.0 years
4 - 7 Lacs
Gurgaon
On-site
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary We are seeking a MIS- Power BI Developer – (Individual Contributor) to join our growing organization in Gurgaon. In this position, the incumbent will be responsible for understanding, creating, and developing Power BI (PBI) reports from scratch and transform various reports to PBI version based on the request that the India team receives from US counterparts. II. Duties and Responsibilities To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other ancillary duties may be assigned. Excellent Knowledge & hands on experience of Advance Excel are mandatory Sound knowledge of Power Bi, VBA and SQL, Snowflake & other DB structure PowerApps experience and Knowledge of programming language a plus Design, build and deploy BI solutions (e.g., reporting tools) Design, build and configure applications to meet business process and application requirements. Should be able to Transform existing Non-Power BI Reports into Power BI. Reports transition & timely SOP updation Improvise on daily processing efficiency and accuracy and assisting in automation prospects within the span. Cultivates and maintains working relationships with team members. III. Supervisory Responsibilities May coach and mentor less-experienced analysts and act as team leader on systems projects. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education/Experience Education: Any Graduate. Experience: More than 2 year of experience. B. Other Knowledge, Skills or Abilities Required Language Ability: Ability to read and interpret documents such as departmental reporting, e-mail & vendor correspondence. Math Ability: Ability to calculate figures and amounts such as discounts, interest, proportions and percentages. Reasoning Ability: Ability to apply common sense understanding to carryout instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills: To perform this job successfully, an individual should have knowledge of accounting software, database software, M.S. Outlook, M.S. Word, MS Excel and M.S. PowerPoint. Special Skills: Problem solving skills, team handling ability, verbal and written communication should be good. Pace: The pace should be considered fast. To meet vendors expectations, we work in a very urgent environment. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) part of the work day; Required to exert physical effort in handling objects less than 30 pounds occasionally; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is an office setting.
Posted 1 month ago
0 years
5 - 7 Lacs
Gurgaon
On-site
As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status. Waste Management (WM), a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. We are strongly committed to a foundation of operating excellence, professionalism and financial strength. WM serves nearly 25 million customers in residential, commercial, industrial and municipal markets throughout North America through a network of collection operations, transfer stations, landfills, recycling facilities and waste-based energy production projects. I. Job Summary This intermediate level position is part of a team responsible for the configuration and support of software application systems within the People Organization. As part of the HR Technology team, this role provides basic technical and analytical support delivering HR processes. With experienced team members, may provide input for delivering HR processes. II. Essential Duties and Responsibilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. Monitors HR systems, open cases and reviews current processes to troubleshoot application related issues and answers system related questions. Seeks development on the job and through more formal training. Performs analysis and documents current and new processes to take advantage of technology Makes required configuration changes according to documented requirements. Advises on impacts to current configuration and downstream applications. Maintains foundational workforce structures, data fields and processes. Analyzes impact of configuration of tables, data fields, foundational structures and processes on downstream systems and integrations. Ensures data integrity and governance by supporting data imports and extracts and validating accuracy through reporting and queries. Supports integrations/file transfers. With guidance, analyzes new software application products or new modules in existing applications. Provides day to day support and maintenance for system(s), preparation for releases, upgrades and/or patches. Executes testing, reporting and analysis of changes. Monitors open tickets/vendor escalations for progress. Executes unit, integration and acceptance testing. Working with the functional team, provides screen shots and system steps for testing and change management. May be responsible for configuring and delivering basic reports and queries utilizing delivered software. Follows established data governance. Documents all configuration. III. Supervisory Responsibilities No supervisory duties. IV. Qualifications The requirements listed below are representative of the qualifications necessary to perform the job. A. Education and Experience Education: Bachelor’s Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience. Experience: Two (2) years of previous experience (in addition to education requirement). B. Certificates, Licenses, Registrations or Other Requirements None required. C. Other Knowledge, Skills or Abilities Required Hands on configuration of application(s), and supporting releases, patches, upgrades and/or enhancements. Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information. V. Work Environment Listed below are key points regarding environmental demands and work environment of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc.) most of the work day; Required to exert physical effort in handling objects less than 30 pounds rarely; Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc.) rarely; Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely; Normal setting for this job is: office setting. Must be available to work standard business hours, as well as be available to work non-standard hours in case of emergency (natural disasters, power outages, etc.). May need to attend after hours calls with the offshore team. Benefits At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site. If this sounds like the opportunity that you have been looking for, please click "Apply.
Posted 1 month ago
15.0 years
6 - 10 Lacs
Noida
On-site
City/Cities Noida Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available Yes Posted Date 24-Jun-2025 Job ID 9939 Description and Requirements Job Responsibilities Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation, and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues. Conducts complex research, review and analysis of medical records, treatment plans and claim information. Provides recommendations regarding claimants’ current potential functional abilities and develops goal-focused return-to-work plans. Assess training needs and creates, authors, and presents medical training to claim and business partner associates. Engages claimants, healthcare providers, employers, and customers to ensure strict adherence in determining functional abilities. Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return-to-work potential. Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality. Performs other related duties as assigned or required Education, Technical Skills & Other Critical Requirement Education Bachelor’s degree (Medical) or diploma with a minimum of 15 years of education. Experience (In Years) Required Current RN licensure 4+ years of experience as an RN with Clinical/Ops Experience Preferred 7+ years Disability claims and/or clinical experience. Disability claims experience Preferred designations CCM (certified case management) and/or CDMS (certified disability management specialist). Technical Skills/other skills Computer navigation skills Excellent Keyboarding and data entry speed Knowledge about US Culture is preferred. Excellent verbal/written communication skills – should be able to read, interpret business documents. Excellent analytical and interpersonal skills Data gathering ability/ Eye for detail. Ability to comprehend and apply varied rules to multiple policies. Teamwork/ Managing Self / Adaptability Ability to work successfully and perform detail-oriented work in production driven environment. Excellent organizational skills Proven ability to meet quality and time standards. Ability to work on routine/standardized transactions. Possess strong knowledge of medical conditions, symptoms, and terminology. About MetLife Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough