Key Accounts Specialist

1 - 4 years

4 - 8 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:

  • Merchant Acquisition:
  • Identify, pitch, and close high-value merchant accounts for EDC installations.
  • Focus on premium businesses such as hospitals, hotels, large retailers,

luxury outlets, and service providers.

  • Account Management & Retention:
  • Act as the single point of contact for assigned key merchants.
  • Ensure merchant satisfaction through proactive engagement, issue

resolution, and timely support.

  • Drive activation and consistent usage of terminals post-deployment.
  • Revenue & Performance Tracking:
  • Meet or exceed monthly sales and activation targets (TPV, device retention,

etc.).

  • Monitor transaction performance and take corrective actions to improve

volume and retention.

  • Field Execution:
  • Regular market visits for lead generation, onboarding, KYC completion, and

device deployment.

  • Conduct merchant training and awareness on product features, billing, and

reconciliation processes.

  • Cross-Functional Coordination:
  • Liaise with internal operations, logistics, and support teams to ensure

seamless merchant onboarding and servicing.

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