Key Accounts Manager/Head - Facades, Building Materials

The purpose of this role is to identify key corporates for growth opportunities, fostering relationships with key corporate clients, overseeing-managing entire project life-cycle, and establishing & managing strategic partnerships with internal & external stakeholders to ensure smooth management of accounts & projects

Key Individual Accountabilities:-

Strategic:-

Financial:-

Customer/ External Orientation:-

People Orientation:-

Core operational accountabilities:-

• Create comprehensive client & project details documents & target approach management strategy, customized to client requirements.
• Securing BOQs from Key accounts.
• Managing mapped architects, developers & builders accounts and generating leads from mapped key accounts.
• Create and update a database of current projects/prospective and current clients.
• Product & quote presentation to clients.
• Conducting key accounts regular meetings & obtain testimonials.
• Close coordination with sales team for closure.
• Stay updated on market trends and competitor activities in the project sales segment, adapting strategies as necessary.
• Ensuring sales conversion achievement. •
• Keep track of all reports of projects & key milestones assigned to project.

Key Interaction:

Internal

• Cross-Functional Teams:

  Collaborate with internal teams, including design, engineering, and installation teams, to ensure the successful execution of projects.

• Sales Team:

  Lead and guide the project sales team, ensuring alignment with project goals and strategies.

• Management:

  Report project progress, budget management, and performance to senior management, seeking approvals when necessary.

  Finance Department:

  Coordination with CCC & CPCT team.

• Quality Assurance

  Team: Work with quality assurance teams to ensure project compliance with quality and safety standards.

External:-

• Clients:

  Engage with clients to understand their project needs, provide project proposals, and address inquiries or concerns, ensuring client satisfaction.

• Suppliers:

  Interact with suppliers to source materials and services required for projects, negotiate terms, and maintain effective supply chain relationships.

• Regulatory Authorities:

  Communicate with regulatory authorities to ensure project compliance with safety, quality, and industry regulations
• Coll adorate with contractors and subcontractors involved in project execution, coordinating activities and ensuring project progress.

• Contractors and Subcontractors:

  Collaborate with contractors and subcontractors involved in project execution, coordinating activities and ensuring project progress.

• Technical & Behavioral Skills & Knowledge:-

• Leadership:

  Strong leadership skills to guide project sales teams, motivate team members, and drive collective success.

• Problem-Solving:

  Proficiency in problem-solving to address project challenges and client concerns promptly and effectively.

• Client-Centric Approach:

  A strong focus on customer satisfaction and the ability to build and maintain positive client relationships.

• Negotiation Skills:

  Proficiency in negotiation to secure favorable terms with clients, suppliers, and subcontractors.

• Sales and Marketing:

  A comprehensive understanding of sales and marketing strategies and techniques to drive project sales.

• Technical Aptitude:

  A fundamental technical understanding of uPVC and Aluminum doors and windows, facades, or related building material products.

Key Performance Indicators:-

• Project Sales Revenue:

  Measure the total revenue generated from project sales against set targets, ensuring revenue growth.
• P

  roject Timeliness:

  Assess the ability to complete projects within established timelines, meeting or exceeding project delivery schedules

• Client Satisfaction:

  Gather client feedback and assess client satisfaction with project execution, aiming for high levels of customer contentment.

• Project Compliance:

  Ensure all projects meet safety, quality, and regulatory standards, minimizing instances of non-compliance.

• Market Analysis:

  Continuously assess market trends, competitor activities, and adapt sales and project strategies as necessary to remain competitive.

• Aid Revenue Generation:

  Responsible for new business acquisition, upsells, cross-sells or total sales revenue generated.

• Pipeline Growth:

  Monitor the growth/conversion of the sales pipeline, including the number of leads, opportunities and deals at various stages

How to Apply online?

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https://recruitcrm.io/apply/17188611191820063008GwQ