Key Accounts Manager

Job Summary for Key Accounts Manager position:

Location: Cochin (Kochi)

We are seeking a dynamic and results-driven Key Account Manager to spearhead sales efforts for our cutting-edge CPaaS, Conferencing, Voice Drop, SMS, WhatsApp, and Contact Center solutions. This is an excellent opportunity for a motivated professional with a proven track record in solution sales to join a fast-growing organization. The role requires a strong hunter mentality, client relationship management expertise, and a passion for driving revenue growth in a highly competitive market. If you are looking for a challenging role with long-term career growth opportunities, we encourage you to apply.

Key Responsibilities:

Sales Strategy & Execution:

Lead Generation:

Client Needs Analysis:

Pipeline Management:

Solution Delivery:

Relationship Management:

Market Analysis:

Reporting:

Experience:

Minimum 35 years of experience in solution sales, with a focus on CPaaS, conferencing, or contact center solutions.

Technical Knowledge: Familiarity with CPaaS technologies and cloud communication tools is a significant advantage.

Communication: Exceptional verbal and written communication skills in English and Hindi (additional proficiency in Local language i.e. Marathi, Gujarati, Kannada, or Malayalam is a plus based on region).

Tools & Technology: Proficiency in MS Office and experience using CRM systems; knowledge of AI tools for lead tracking and data analysis is a bonus.

Sales Acumen: Proven success in lead generation, account management, and closing high-value deals.

Client Focus: Strong empathy and relationship-building skills to understand and address client needs effectively.

Organization: Excellent organizational and time management skills to handle multiple priorities efficiently.

Preferred Soft Skills:

Self-motivated and goal-oriented with a hunter mindset.

Empathy and adaptability to build meaningful client relationships.

Strategic thinker with problem-solving capabilities.