Key Accounts Manager

A Key Account Manager (KAM) in enterprise sales plays a pivotal role in managing and expanding relationships with the companys most important clients. These accounts are typically high-value and strategic, requiring close partnership to deliver tailored solutions, drive growth, and ensure long-term customer success.

Responsibilities

• Build and nurture strong, long-term relationships with key accounts, understanding their business needs, marketing goals, and strategic priorities.
• Identify opportunities to deliver value through enterprise solutions, media/marketing sales, and customized offerings that help clients achieve their brand and business objectives.
• Drive solution-based sales by engaging directly with client marketing teams, CMOs, and decision-makers to position the companys products and services effectively.
• Negotiate contracts, pricing, and deliverables while ensuring profitable and sustainable business outcomes.
• Collaborate with internal teams (marketing, product development, customer service, and delivery) to ensure client requirements are met with high-quality service and timely execution.
• Develop and execute account growth plans, including cross-sell and upsell opportunities, to maximize revenue potential.
• Manage the sales pipeline, forecast revenue accurately, and contribute to overall enterprise sales strategy.

Skills & Experience Required

• 5+ years of experience in enterprise sales, with a strong focus on marketing/media solution sales.
• Proven track record of selling to marketing teams and decision-makers (brand managers, CMOs, etc.) in a B2B environment.
• Strong relationship-building, networking, and communication skills.
• Strategic thinking and business acumen with the ability to align solutions with client objectives.
• Excellent negotiation, influencing, and presentation skills.
• Highly organized with the ability to manage multiple key accounts, priorities, and projects simultaneously.
• Results-driven, with a customer-first mindset and demonstrated success in delivering revenue growth from large accounts.