Key Accounts Manager

Roles and Responsibilities:

• Acquisition of new business accounts
• Identify new business opportunities within existing key accounts and develop strategies to expand our footprint within these accounts.
• Develop and maintain strong relationships with key accounts, serving as the main point of contact for all their needs and inquiries.
• Understand the unique needs and requirements of each key account/ new client and provide tailored solutions to meet their goals and objectives.
• Collaborate with internal teams, including Sales, Marketing, and Product Development, to ensure the successful delivery of products and services to key accounts.
• Monitor and analyze key account performance metrics, such as revenue growth, customer satisfaction, and retention rates, and provide regular reports to management.
• Stay up-to-date with industry trends and developments, and proactively share insights and recommendations with key accounts to help them stay competitive.
• Conducting periodic business reviews to ensure overall customer satisfaction
• Meet clients at a regular intervals of time.

Requirements & Skills:

• Bachelor's degree in Business Administration, Sales, or a related field.
• 2 to 4 years of experience in sales, preferably in the payments/B2B/Fintech vertical
• Proven track record of identifying new accounts, managing and growing key accounts.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Strong negotiation and problem-solving abilities.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Availability for daily travel to meet with key accounts and attend industry events.