Company Description
Swiggy is India’s pioneering on-demand convenience platform, providing services to millions of consumers each month. Since its founding in 2014, Swiggy's mission has been to elevate the quality of life for urban consumers through unparalleled convenience. Swiggy collaborates with nearly 2 lakh restaurants across 600+ cities for food delivery and operates Swiggy Instamart, a quick commerce platform delivering groceries and essentials in 120+ cities. Swiggy continually innovates and integrates new services like Swiggy Dineout and Swiggy Genie, leveraging cutting-edge technology to provide a superior user experience. For more information, visit www.swiggy.com.
Role Description
This is a full-time on-site role for a Key Account Manager located in Patna. The Key Account Manager will be responsible for managing and developing relationships with key accounts, formulating business plans, and providing excellent customer service. Day-to-day tasks include analyzing business trends, developing strategic plans to achieve targets, and collaborating with cross-functional teams to ensure client satisfaction and retention.
Qualifications
- Strong Analytical Skills to assess and interpret data
- Proven experience in Account Management and managing Key Accounts
- Proficiency in Business Planning
- Excellent Customer Service skills
- Effective communication and problem-solving skills
- Bachelor's degree in Business Administration, Marketing, or a related field is preferred
- Previous experience in the food or quick commerce industry is a plus