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Key Account Manager - Operations

Key Account Manager - Operations

Startek

2 - 7 years

4 - 9 Lacs

Noida

Posted:1 week ago| Platform:

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Skills Required

vendor management customer relationship team management new business customer complaints business development sales marketing operations relationship management key account management kam key accounts communication skills crm direct sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

STARTEK is looking for Key Account Manager - Operations to join our dynamic team and embark on a rewarding career journey. A Key Account Manager (KAM) is responsible for:1 Developing and managing relationships with key customers, with the goal of increasing revenue and customer loyalty 2 Identifying new business opportunities 3 Negotiating contracts and agreements with key customers 4 Collaborating with internal teams, such as product development and marketing, to ensure customer needs are met 5 Monitoring and analyzing customer feedback to identify areas of improvement 6 Managing and resolving customer complaints and issues 7 Staying up-to-date with industry trends, competition and market changes 8 Achieving sales targets and reporting on sales activities and progress The ideal candidate should have strong interpersonal and communication skills, a proven track record of successfully managing key accounts, and experience in sales and customer relationship management A deep understanding of the industry and market they are serving is also desirable

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Outsourcing and Offshoring Consulting

Denver CO

10001 Employees

215 Jobs

Key People

Bharat Rao

Chief Executive Officer
Sandeep K. Gupta

Chief Financial Officer
Rachel E. Fleishman

Chief Operating Officer
Amit Sethi

President, Global Operations

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