Key Account Manager

Merck Sharp & Dohme (MSD)

3 - 7 years

5 - 9 Lacs

mumbai

Posted:4 hours ago| Platform:

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Skills Required

market analysis sales planning sales operations project management strategic planning healthcare account management life sciences customer service sales promotion

Work Mode

Work from Office

Job Type

Full Time

Job Description

Customer Focus and Coverage :
- Nurture strategic relationships with top accounts and key stakeholders
- Be proficient with the therapy area and product related features/benefits including scientific information, to effectively communicate with healthcare professionals (HCPs) and handle product-related queries.
- Schedule and plan the frequency of calls and personally visit targeted doctors as per agreed coverage list.
- Call on the pharmacists and wholesalers to track in-market sales and booking of orders to ensure timely and adequate availability of products.
- Utilize customer-focused selling techniques (CSSP) and strategize to maintain high customer confidence and knowledge of company products.
- Maintain current, approved protocol (CSSP) and promotional materials to be included in sales detailing.
- Work collectively with other team colleagues in arranging speakers, displays, special programs, and CMEs to meet the educational needs of customers.
- Actively participate in identifying potential HCPs in the assigned territory and prioritize for the purpose of systematic coverage to generate maximum prescription sales for the company s range of products as per business plan.
Sales Performance & Results:
- Achieve and exceed the sales targets on a consistent basis through effective implementation of the sales promotion strategies and follow-up initiatives.
- Carry out product visibility and such ancillary or incidental activities related to the products of the Company or Products of any other Company as may be decided from time to time
- Ensure accurate and timely submission of daily call report, sales documents, feedback reports, expense reports, etc.
- Explore opportunities to develop new businesses within assigned therapy area.
- In the discharge of your responsibilities, you will be required to undertake such other jobs as may be assigned to you from time to time.

Sales Planning:
- Cover hospitals and clinics as per agreed coverage plan and frequency
- Ensure adequate inventory level with trade partner and take prompt actions to prevent date expiry of products.
- Take initiative on customer feedback and customer service requirements.
- Handle special product campaigns, new product launch campaigns as per Company s plans.
- Collect data on annual budget for medicines, mode of purchase, rate contract/tendering, etc. as may be required.
- Assist in the collection of receivables, as per company policy.

Qualifications & Skills

Required

Bachelor s degree in Life Sciences, Pharmacy, or related field; MBA preferred
5 or more year s relevant experience (Minimum 3 years experience in Cardiovascular sales)
Proven experience in articulating data-driven findings to various audience levels and translating these findings into actionable recommendations.

Preferred

Experience in rare diseases/ cardiovascular disease & or respiratory disease TAs
Experience in the rare disease therapy and/or respiratory therapy areas
Experience in launching new products
Strong relationships with cardiologists/interventional cardiologists/pulmonologists preferred

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