Key Account Manager

We are hiring - Key Account Manager

About Client:

The client is a reputed manufacturer in the polymer and plastic alloy industry, known for producing engineering-grade materials used in automotive, electrical, and consumer durable sectors. With modern production facilities and a focus on research-driven innovation, they deliver customized material solutions that enhance product strength and performance. The company maintains strong client relationships through consistent quality, technical expertise, and reliable service.

Key Responsibilities:

1. Market & Competitor Analysis

• Identify emerging markets and monitor trends, including new product developments and competitor activities.
• Analyse competitor offerings and customer preferences to enhance the company's positioning in the market.

2. Sales & Product Management

• Maintain sales volume, product mix, and pricing in alignment with market trends and demand.
• Collaborate with product and technical teams to ensure offerings meet evolving customer needs.

3. Industry Knowledge & Continuous Learning

• Stay current with product and market developments through workshops, publications, and professional networking.
• Leverage industry contacts to anticipate market opportunities and innovations.

4. Sales Planning & Strategy Execution

• Develop and implement territory-specific sales strategies to meet targets and align with organizational goals.
• Drive growth, profitability, and customer satisfaction across the assigned region.

5. Customer Relationship Management

• Conduct regular meetings with customers to assess needs and address concerns.
• Build strong relationships to drive repeat business and uncover new opportunities.

6. Reporting & Sales Performance

• Submit daily, weekly, and monthly reports on sales activities and achievements.
• Use Zoho CRM to log activity, track progress, and generate performance insights.

7. Direct Sales & Distribution Support

• Manage both direct and channel sales, ensuring alignment and readiness across teams.
• Support distribution partners with technical input and sales enablement.

8. Channel Management & Conflict Resolution

• Evaluate distribution performance and optimize for strategic alignment.
• Resolve channel conflicts and maintain smooth collaboration across territories.

[HIDDEN TEXT]