Key Account Manager, Institutional Sales

As a Key Account Manager, you will play a critical role in acquiring and managing high-value accounts by delivering tailored solutions that meet client needs. The incumbent will be responsible for proactively identifying and pursuing new business opportunities, presenting product solutions, negotiating contracts, and ensuring ongoing client satisfaction and service excellence.

Key Responsibilities

• Develop and execute strategies to identify, acquire, and grow key accounts within corporate offices, real estate developers, and corporate gifting partners (with 1000cr businesses).
• Build long term relationships with Procurement Heads, Facilities/ Admin teams in these companies
• Conduct comprehensive needs assessments to recommend appropriate water purification and cleaning equipment solutions.
• Deliver compelling presentations and product demonstrations to key decision-makers.
• Negotiate commercial terms and close agreements to achieve revenue targets.
• Establish and nurture long-term relationships with clients to maximize customer retention and satisfaction.
• Collaborate cross-functionally with marketing, service, and operations teams to ensure seamless project execution and customer support.
• Coordinate internally with Marketing & Product teams to create segment specific SKUs
• Monitor industry trends, competitor activity, and market dynamics to inform business development strategies.
• Prepare detailed sales forecasts, reports, and performance analyses for senior management.

Qualifications and Skills

• MBA with minimum of 5 years’ experience in KAM role
• Experience in B2B sales in Industries such as FMCD, IT (hardware), Office Automation, Facilities, Telecom (

  not looking for candidates from PSUs/Govt/MSME sectors

  )
• Demonstrated success in hunting new accounts and managing large, complex client portfolios.
• Exceptional communication, negotiation, and presentation skills.
• Strong business acumen with a customer-focused approach.
• Self-driven, goal-oriented, and capable of working independently under minimal supervision.
• Proficient in CRM software and MS Office applications.
• Ability to travel as required to meet client and business needs.