Key Account Manager - Community Sales

Job Title: Key Account Manager - Community Sales

Experience: 4+ years in B2B2C

Education: MBA preferred

Locations: Gurgaon

About the Role:

This role demands strong on-ground presence, relationship-led sales, and the ability to design scalable community engagement models.

Key Responsibilities :

1. Community Acquisition & Partnerships:

• Identify and onboard professional associations (lawyers, doctors, CAs, etc.), exclusive clubs, influential offline and online communities, professional /networks, alumni groups. 
• Build trusted relationships with decision-makers.
• Position Company as their go-to financial wellness partner. 

2. Strategic Relationship Management:

• Act as the primary point of contact for the clients. 
• Build and execute long-term engagement plans tailored to each community. 
• Maintain high levels of client satisfaction, ensuring repeat engagement and referrals. 

3. Community Engagement & Activation:

• Drive awareness and usage through on-ground events, workshops, and activations. 
• Partner with marketing to run tailored campaigns within each community. 
• Convert engagement into active users of Company’s investment and financial solutions. 

4. Revenue & Growth Ownership:

• Own product usage and revenue targets from communities. 
• Identify and pursue upsell and cross-sell opportunities within networks. 
• Drive retention and ensure continuous value delivery to clients.

Requirements:

• You must have strong B2B2C/institutional selling and relationship management experience. 
• You must have the ability to influence senior stakeholders and navigate large communities / networks.
• You must have excellent communication, presentation, and consultative sales capabilities. 
• You must be a Self-starter with a growth mindset and ownership attitude. 
• Experience in financial products (investments, insurance, lending, wellness, etc.) is preferred.