Key Account Manager

Job Title:

Experience

Location

Role Description

We are seeking a highly motivated and experienced Account Manager to join our team. The Account Manager will be responsible for building and maintaining relationships with clients, managing client projects and portfolios, and ensuring client satisfaction and driving business growth. The Account Manager will also collaborate with cross-functional teams to align strategies and objectives, monitor project progress, and provide regular updates to clients. The candidate should have a proven track record in account management, excellent communication skills.

Responsibilities:

• Serve as the primary point of contact for assigned key accounts, building and maintaining strong relationships with clients.
• Understand client needs and requirements and provide tailored solutions to meet their business objectives.
• Develop and implement account plans to achieve sales targets and drive revenue growth.
• Conduct regular business reviews with clients to evaluate performance, identify opportunities for improvement, and upsell additional products or services.
• Stay updated on industry trends, competitor activities, and market dynamics to provide insights and recommendations to clients.
• Identify and pursue new business opportunities within existing accounts, maximising revenue potential.

Qualifications:

• Bachelor’s or master’s degree
• Strong relationship-building skills with the ability to engage and communicate effectively with clients at various levels.
• Excellent negotiation and persuasion abilities
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Excellent presentation, written, and verbal communication skills.
• Willingness to travel to client sites as needed.