Key Account Manager (AGM / DGM)

Key Accounts Manager

Key Responsibilities

• Act as the 

  primary contact

   for key customers, driving strong relationships and trust.
• Actively assist Management in commercial pursuit of large customers
• Manage the 

  end-to-end commercial and operational cycle

  —from sales opportunity identification to closure.
• Take 

  full P&L ownership

   for assigned customers, ensuring profitability and sustainable growth.
• Coordinate cross-functionally (operations, finance, customer service, and partners) to deliver seamless customer experiences.
• Define and monitor 

  KPIs

  , ensuring commitments are met and exceeded.
• Identify opportunities for 

  growth, cross-selling, and up-selling

   within existing accounts.
• Resolve escalations quickly while maintaining service excellence.

Requirements

• Proven experience in 

  freight forwarding / logistics industry

   (mandatory).
• Strong 

  commercial acumen

   with hands-on 

  operational knowledge

  .
• Solid track record of 

  managing key accounts and delivering growth

  .
• Ability to balance 

  strategic thinking with tactical execution

  .
• Strong negotiation, communication, and relationship-building skills.
• Analytical mindset with the ability to manage 

  customer-level P&L

  .

What We Offer

• Opportunity to own and grow 

  strategic and large customer accounts

  .
• A collaborative, high-performance culture that values accountability.
• Competitive compensation package with performance-linked rewards.
• If you are a 

  results-driven freight forwarding professional

   with sharp commercial instincts and deep operational expertise, we would love to hear from you.

Write to solutions@boltcargo.com, hr@boltcargo.com with below details :

1. Resume
2. Cover letter explaining why you are suitable to manage supply chain of customers with over 100 cr spend.
3. Notice Period
4. Current compensation details.

IMPORTANT : Candidates from non freight forwarding background need not apply to avoid outright rejection. The role requires extended working hours and high bonuses.