Key Account Executive - Ecom

Role Overview:

Sales Head (B2C)

Key Responsibilities:

Strategic Planning & Leadership

• Develop and execute comprehensive B2C sales strategies aligned with business goals.
• Identify new market opportunities and channels for direct sales growth.
• Build, mentor, and manage a high-performing B2C sales team across regions.

Revenue Growth & Target Achievement

• Drive revenue targets through effective sales planning and channel optimization.
• Monitor key performance indicators and implement corrective actions as needed.
• Forecast sales trends and adjust plans to capitalize on opportunities.

Customer Acquisition & Retention

• Design and implement customer acquisition strategies across digital, retail, and other B2C channels.
• Build long-term customer relationships by ensuring exceptional service delivery.
• Leverage customer feedback to refine offerings and improve user experience.

Market Intelligence & Product Positioning

• Conduct regular market research to understand trends, competitor strategies, and consumer behavior.
• Work closely with the product and marketing teams to align offerings with customer needs.
• Position the company's B2C product range effectively across platforms.

Cross-functional Collaboration

• Collaborate with Marketing, Product Development, Supply Chain, and Finance to ensure smooth execution of B2C operations.
• Drive synergies between online and offline B2C channels for seamless customer experiences.

Who Are We Looking For

Education:

• Bachelor's degree in Business, Marketing, or a related field. MBA is preferred.

Experience:

• 10+ years of progressive experience in

  B2C sales

  , preferably in the

  chemicals

  , FMCG, or related industries.
• Proven track record of leading large sales teams and achieving business growth targets.

Skills:

• Strong strategic thinking and execution skills.
• Excellent leadership, team management, and interpersonal abilities.
• Deep understanding of customer behavior and B2C sales dynamics.
• Proficient in CRM tools and sales analytics.

Why Join Us

• Be a part of a growing and innovative company in the chemicals space.
• Opportunity to lead B2C expansion at a national level.
• Competitive compensation with performance-based incentives.