Junior Service Engineer

Role Overview: As a Service Engineer at our manufacturing company, your main responsibility will be to provide technical support, troubleshooting, and maintenance services for our equipment and machinery. Your expertise will play a crucial role in ensuring optimal performance, minimizing downtime, and maximizing customer satisfaction. If you have a strong technical background, exceptional problem-solving skills, and a customer-centric approach, we invite you to join our team. Key Responsibilities: - Conduct on-site installation, commissioning, and maintenance of our manufacturing equipment and machinery. - Perform regular inspections and preventive maintenance to identify potential issues and ensure optimal equipment performance. - Troubleshoot and diagnose equipment malfunctions, analyzing technical problems and implementing effective solutions. - Collaborate with cross-functional teams, including engineering, production, and quality assurance, to address customer concerns and resolve technical issues. - Provide technical support to customers, assisting with operational inquiries, troubleshooting, and training as needed. - Create detailed service reports, documenting service activities, resolutions, and recommendations for future improvements. - Assist in the development and improvement of service procedures, documentation, and technical resources to enhance service efficiency and effectiveness. - Stay updated on the latest industry trends, technologies, and equipment advancements to provide informed recommendations and ensure service excellence. - Manage and maintain service tools, equipment, and spare parts inventory, ensuring their availability and proper functionality. - Collaborate with the sales team to identify potential service contract opportunities and contribute to customer retention and business growth. Qualifications Required: - Bachelor's degree in Engineering or Diploma, preferably in Mechanical, Electrical, or a related field. - Candidates with experience in the installation of machinery or related products, particularly in the field of Dust Collectors or industrial vacuum cleaners, are highly preferred. Experience in other sectors with similar industrial backgrounds will also be considered. - Willingness to travel for work and possess strong communication and leadership qualities. (Note: No additional details about the company were provided in the job description),