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3.0 - 7.0 years
3 - 7 Lacs
gurugram
Work from Office
Responsibilities: - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions and discussions - Analyse statistics and compile accurate reports - Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment - Keep ahead of industry's developments and apply best practices to areas of improvement - Control resources and ut...
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
ahmedabad, gujarat
On-site
INVIXIUM is looking for an experienced Technical Services Manager who will play a crucial role in providing exceptional customer service and ensuring the highest level of customer satisfaction within the organization. Your responsibilities will include maintaining the efficiency and profitability of the department, delivering excellent technical services, fostering customer loyalty and retention, and meeting or exceeding customer expectations. INVIXIUM is a leading provider of end-to-end access control, workforce management, and health screening solutions utilizing touchless biometrics. Our advanced devices capture precise data for intelligent analytics, generating user-friendly dashboards t...
Posted 1 month ago
2.0 - 5.0 years
0 Lacs
, India
On-site
We are hiring Postion- Customer Relation Manager Salary- 30k Exp- 2-5year Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of...
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You will be working as a VP Service at Anand Motor Agencies Ltd, a Maruti Suzuki dealership with operations in Lucknow, Bharaich, Balarampur, and Shravasti. The dealership, established in 1983, is one of the oldest in Uttar Pradesh, boasting 8 service centers and 6 body shops. As a VP Service, you will hold a full-time on-site role overseeing the Service department's operation and management across multiple branches. Your responsibilities will include implementing customer satisfaction strategies, operational excellence programs to enhance efficiency, productivity, and profitability. You will be expected to efficiently handle a load of 3500 vehicles and manage 8 service centers effectively. ...
Posted 1 month ago
10.0 - 15.0 years
0 Lacs
bhopal, madhya pradesh
On-site
You should have a minimum of 10-15 years of experience as a Cabin Crew, with at least 2-3 years of experience in International Airlines preferred / Domestic full-service Airlines. The job location includes Mumbai, Bhopal, Lucknow, Ahemdabaad, Ludhaina. Your responsibilities will include teaching students about various aspects of the Aviation Industry such as definitions and abbreviations, grooming, emergency procedures and equipment, exteriors and interiors of an aircraft, service procedures on board, announcements, and first aid. The ideal candidate should have a strong background in Cabin Crew operations and be able to effectively communicate and educate students on these critical areas.,
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Role: Work Force Management. Shift-24*9(Night) Experience- 2-3 yrs of exp in similar kind of work Roles & Responsibilities: . Good working knowledge of computer i.e., MS-Office. . Excellent verbal & written communication & presentation skills. . Good Interpersonal skills with problem solving approach. . Expert knowledge of service procedures . Good analytical skills for MIS, number crunching & reporting to internal & external customers. . WFM Tools Competency. . Demonstrated Customer Service Skills. Skills Required: Responsible for real time operations man...
Posted 3 months ago
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