16 Service Procedures Jobs

. Supervise and guide the service team to deliver efficient and courteous service. Greet and interact with guests, ensuring satisfaction and resolving any concerns promptly. Ensure smooth coordination between kitchen and service teams. Take and confirm guest orders, ensuring accuracy and timely service. Train new stewards and servers on service procedures, table setup, and guest handling. Maintain cleanliness and presentation of the restaurant area at all times. Monitor table settings, cutlery, linen, and glassware to maintain standards. Handle billing, order tracking, and ensure correct posting in the POS system. Assist in planning and organizing special events or banquets. Ensure adherence...

As a Senior Manager (CRM Technical) at Mak Controls, you will have the opportunity to lead the After-Sales division, covering AMC, spares sales, service coordination, and technical support. Your key responsibilities will include: - Leading the After-Sales division to achieve targets in AMC and spares sales. - Providing expert technical support for resolving issues related to Defence Power Systems, Cooling Systems, and associated equipment. - Managing and guiding a team of Managers, Team Leads, and Site Engineers responsible for on-site service, repairs, and preventive maintenance. - Ensuring timely execution of AMCs and spares supply while maintaining high customer satisfaction. - Monitoring...

As an experienced Technical Services Manager at INVIXIUM, you will play a crucial role in ensuring excellent customer service and promoting ultimate customer satisfaction. Your responsibilities will include keeping the department efficient and profitable, achieving excellence in providing technical services, loyalty, and retention, and meeting customer expectations. **Responsibilities:** - Improve customer service experience, create engaged customers, and facilitate organic growth. - Take ownership of customer issues and follow through to resolution. - Set a clear mission and deploy strategies focused on Customer Delight. - Develop and enforce clear service procedures, policies, and standard...

The Assistant Restaurant Manager supports the Restaurant Manager in overseeing daily restaurant operations, ensuring exceptional guest experiences, efficient team performance, and achievement of sales and profitability targets. The role demands strong leadership, operational excellence, and a passion for hospitality. Key Responsibilities: Operations Management: Assist in managing the day-to-day operations of the restaurant to ensure smooth functioning. Supervise service standards and ensure compliance with company SOPs. Oversee opening and closing procedures, staff allocations, and daily briefings. Monitor food and beverage quality, presentation, and consistency. Coordinate with kitchen, bar...

As a Customer Service Executive in the Customer Experience department, your main responsibility will be to assist customers, partners, and other stakeholders in addressing their queries and concerns. Additionally, you will play a crucial role in representing the company as a brand ambassador. - Provide excellent customer service and promote a customer-centric approach within the organization by enhancing the overall customer service experience. - Take ownership of customer issues and ensure timely resolution while maintaining a focus on improving service quality. - Develop and implement service procedures, policies, and standards to enhance productivity and maintain accurate records of custo...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discus...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discus...

Role Overview: As a Service Engineer at our manufacturing company, you will play a crucial role in providing technical support, troubleshooting, and maintenance services for our equipment and machinery. Your responsibilities will involve ensuring optimal performance, minimizing downtime, and maximizing customer satisfaction. With your strong technical background, exceptional problem-solving skills, and customer-centric approach, you will contribute significantly to our operations. Key Responsibilities: - Conduct on-site installation, commissioning, and maintenance of our manufacturing equipment and machinery. - Perform regular inspections and preventive maintenance to identify potential issu...

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology servic...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. Responsibilities Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discus...

Responsibilities: - Improve customer service experience, create engaged customers and facilitate organic growth - Take ownership of customers issues and follow problems through to resolution - Set a clear mission and deploy strategies focused towards that mission - Develop service procedures, policies and standards - Keep accurate records and document customer service actions and discussions - Analyse statistics and compile accurate reports - Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment - Keep ahead of industry's developments and apply best practices to areas of improvement - Control resources and ut...

INVIXIUM is looking for an experienced Technical Services Manager who will play a crucial role in providing exceptional customer service and ensuring the highest level of customer satisfaction within the organization. Your responsibilities will include maintaining the efficiency and profitability of the department, delivering excellent technical services, fostering customer loyalty and retention, and meeting or exceeding customer expectations. INVIXIUM is a leading provider of end-to-end access control, workforce management, and health screening solutions utilizing touchless biometrics. Our advanced devices capture precise data for intelligent analytics, generating user-friendly dashboards t...

We are hiring Postion- Customer Relation Manager Salary- 30k Exp- 2-5year Improve customer service experience, create engaged customers and facilitate organic growth Take ownership of customers issues and follow problems through to resolution Set a clear mission and deploy strategies focused towards that mission Develop service procedures, policies and standards Keep accurate records and document customer service actions and discussions Analyse statistics and compile accurate reports Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment Keep ahead of industrys developments and apply best practices to areas of...

You will be working as a VP Service at Anand Motor Agencies Ltd, a Maruti Suzuki dealership with operations in Lucknow, Bharaich, Balarampur, and Shravasti. The dealership, established in 1983, is one of the oldest in Uttar Pradesh, boasting 8 service centers and 6 body shops. As a VP Service, you will hold a full-time on-site role overseeing the Service department's operation and management across multiple branches. Your responsibilities will include implementing customer satisfaction strategies, operational excellence programs to enhance efficiency, productivity, and profitability. You will be expected to efficiently handle a load of 3500 vehicles and manage 8 service centers effectively. ...

You should have a minimum of 10-15 years of experience as a Cabin Crew, with at least 2-3 years of experience in International Airlines preferred / Domestic full-service Airlines. The job location includes Mumbai, Bhopal, Lucknow, Ahemdabaad, Ludhaina. Your responsibilities will include teaching students about various aspects of the Aviation Industry such as definitions and abbreviations, grooming, emergency procedures and equipment, exteriors and interiors of an aircraft, service procedures on board, announcements, and first aid. The ideal candidate should have a strong background in Cabin Crew operations and be able to effectively communicate and educate students on these critical areas.,

Role Purpose The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process. Role: Work Force Management. Shift-24*9(Night) Experience- 2-3 yrs of exp in similar kind of work Roles & Responsibilities: . Good working knowledge of computer i.e., MS-Office. . Excellent verbal & written communication & presentation skills. . Good Interpersonal skills with problem solving approach. . Expert knowledge of service procedures . Good analytical skills for MIS, number crunching & reporting to internal & external customers. . WFM Tools Competency. . Demonstrated Customer Service Skills. Skills Required: Responsible for real time operations man...